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Need help with Gigabyte GA-Z77X-D3H motherboard

Need help with Gigabyte GA-Z77X-D3H motherboard
« on: May 07, 2013, 05:46:00 pm »
Hi,

I am new to pc building. Recently, I try to build a pc. Everything is OK but only the LAN part had a problem. The network cable will repeatedly unplugged, enabled and identifying when there is large amount of usage of data. I followed the solution I saw on line by changing the speed and duplex settings to 10 Mbps full duplex. At first, it solved the problem but again after large amount of data used, the network shows there is no internet access (Yellow exclamation mark) . I am sure the modem has no problem at all as I tried to use it with another computer(Same cable also). My drivers are also updated and I tried to reinstall the driver also. Gigabyte dealer had exchanged a motherboard for me already but the problem persists. My home speed is very slow(1 Mbps, 1 Kbps download speed, 0.3 Kbps upload speed). Can it be the cause?

Please help me with this issue.  :( Thank you very much.  :)

My computer:
Intel i5-3570K
Gigabyte GA-Z77X-D3H REV 1.1
Kingston HyperX 2x4 GB RAM 1333 MHz
Gigabyte Nvidia Geforce GTX 650Ti
Corsair ATX power supply VS550
Cooler Master Centurion 6 Casing

Network Adapter: Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #1 on: May 08, 2013, 03:34:43 pm »
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>IPCONFIG /ALL

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Quek-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Qualcomm Atheros AR8161/8165 PCI-E Gigabi
t Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 90-2B-34-DB-80-43
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e865:ec98:8593:c417%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, May 08, 2013 10:10:18 PM
   Lease Expires . . . . . . . . . . : Thursday, May 09, 2013 10:10:17 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 244329268
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-16-C9-A3-90-2B-34-DB-80-43

   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{9A98E120-D543-419E-BA57-BA448703A8BC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #2 on: May 08, 2013, 03:35:24 pm »

dmdilks

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Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #3 on: May 08, 2013, 06:49:24 pm »
Do you have a PCI network card? What I would try is disable the onboard lan.

Install a network card and see if you still have the same problem.

One other thing is try and update the bios and see if that takes care of it.
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #4 on: May 09, 2013, 04:10:49 am »
To dmdilks,

The bios is considered the most updated except the BETA bios. I have ordered the PCI Network card. I think will reach today. I am planning to SLI 2 GTX660 soon.. If I am using PCI network card. I will be used up one slot. >.<

Thank you for your reply.=]
« Last Edit: May 09, 2013, 04:12:30 am by quekzai »

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #5 on: May 09, 2013, 04:11:30 am »
This is what it looks when my network got problem.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>IPCONFIG /ALL

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Quek-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Qualcomm Atheros AR8161/8165 PCI-E Gigabi
t Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 90-2B-34-DB-80-43
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9A98E120-D543-419E-BA57-BA448703A8BC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #6 on: May 10, 2013, 06:10:59 pm »
To dmdilks,

Thank you for your help. I have found the problem. This is because my network driver is not up to date. Both Gigabyte official website and CD do not contain the latest driver. I tried to search on the net to update my network driver to the latest version and it works perfectly. Thank you very much.;P

dmdilks

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Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #7 on: May 11, 2013, 03:37:55 am »
Glad you got it fix. That is something with all the MB's I have had I have never had a problem with a network driver. 
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #8 on: May 11, 2013, 04:02:50 am »
To dmdilks,

Thank you.=D Never thought that Gigabyte official website did not give up to date driver..==

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #9 on: June 26, 2013, 09:05:58 pm »
I'm having the exact same problem as well. Where do you download the most updated driver other than the one on official website? The problem occurs everytime I open a browser and start browsing. After restart the PC, network will be connected again, and if I start browsing, problem occurs again.

Gloup_Gloup

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Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #10 on: June 27, 2013, 02:12:23 am »
To dmdilks,

Thank you for your help. I have found the problem. This is because my network driver is not up to date. Both Gigabyte official website and CD do not contain the latest driver. I tried to search on the net to update my network driver to the latest version and it works perfectly. Thank you very much.;P

Me I find a version drivers 2.1.0.7 and you what is the version drivers?

Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #11 on: June 27, 2013, 03:13:02 am »
To Gloup_Gloup,

The latest driver is 2.1.0.17. :)

Gloup_Gloup

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Re: Need help with Gigabyte GA-Z77X-D3H motherboard
« Reply #12 on: June 27, 2013, 03:44:06 am »
Hi quekzai,

Thank for infos. I give a Karma for you.
With a applaud link below your user name.

I find here:
http://www.touslesdrivers.com/index.php?v_page=23&v_code=37992

and here, on official web site, Qualcomm Atheros:
AR816X QCA817X Family Drivers
http://www.qca.qualcomm.com/corporate/content.php?nav1=146

You have a choice for DOS and Windows and other OS drivers.

I have detect my Realtek LAN and drivers with this Link:
http://www.intel.com/p/en_US/support/detect/wireless
Use IExplorer, no Firefox.
So is not necessary to have Intel LAN.

So the Qualcomm Atheros AR8161 drivers are not for me.
Is for user members ... on motherboard with LAN chip Atheros.

Other infos about AR8161 issues:
 Z77-D3H AR8161 Windows 8 Incompatibility when turned off or shutdown
http://forum.giga-byte.co.uk/index.php/topic,12541.msg82430.html#msg82430
« Last Edit: June 27, 2013, 07:41:09 am by Gloup_Gloup »