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Official GIGABYTE Forum  |  Other questions related to GIGABYTE  |  RMA and service  |  Extended Warranty for P55 MB's « previous next »
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Author Topic: Extended Warranty for P55 MB's  (Read 27461 times)
runn3R
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« on: September 07, 2009, 07:34:16 am »

GIGABYTE UK is pleased to announce Free Extended Warranty on a selected range of P55 motherboards directly to the end-users:

GA-P55A-UD6, GA-P55-UD6 - six years

GA-P55A-UD5, GA-P55-UD5 - five years

GA-P55A-UD4, GA-P55-UD4 & GA-P55M-UD4 - four years

How to apply for it?
1. Register account at this Forum (if you already have one then no need to create a new one Smiley)
2. Register the product within 30 (thirty) days of original purchase by sending email with subject "P55 extended warranty registration" to returns@gbt-tech.co.uk. The email must have attached proof of purchase (invoice or receipt) scanned or photographed and also contain following details:
Model name, Serial number (for "where to find" info check this link), First Name, Surname, Address, Postcode, Country and your Username in this Forum.
This email must be sent from the same address as registered at our forum for the Username.
3. After receiving above information you will be sent Extended Warranty Certificate. This will be needed in case of any future product's warranty claim.
4. In case of product failure you need to contact returns@gbt-tech.co.uk.

This extended warranty is based on the manufacture’s serial number.
It is available to the first owner of this Product only, and it is NOT transferable.
It applies only to products purchased in Mainland UK.
All Terms and Conditions are included in Extended Warranty Certificate.

P.S. All other motherboards and VGAs have standard 3-year warranty
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RuiPereira
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« Reply #1 on: September 18, 2009, 10:02:44 am »

I think this is fantastic.

It shows our commitment to the end-user, we rather have a long term relationship with our users, than just offer a quick short-term solution.
It also shows that GIGABYTE is very confident about the product quality.
Besides, this is a FREE extended warranty program for the entire UK!

Brilliant.
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jbloggs
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« Reply #2 on: September 18, 2009, 01:43:31 pm »

Quote
It applies only to products purchased in Mainland UK.

I live in N Ireland.

Does this mean that I do NOT qualify for this Extended Warranty even though N Ireland is part of the UK?

I have just purchased a Gigabyte GA P55 UD5 board.

Thanks.
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RuiPereira
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« Reply #3 on: September 18, 2009, 03:21:58 pm »

My friend, in that case, of course you will be included - but only for N. Ireland, unfortunately we can not cover S. Ireland.
So wellcome on board   Grin
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jbloggs
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« Reply #4 on: September 18, 2009, 04:30:40 pm »

Many thanks for getting back to me, good to know that NI is included.

However, you might want to change:

Quote
It applies only to products purchased in Mainland UK.

to

Quote
It applies only to products purchased in UK.

To make it clear that all UK regions of the UK are included...
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oggmonster
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« Reply #5 on: September 26, 2009, 01:39:06 pm »

6 years!! Thats crazy Shocked Shocked
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MindLESS
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« Reply #6 on: October 07, 2009, 04:10:03 pm »

After getting my P55-UD4 I was pleasantly surprised to find this.
The boards been running great and I hope that it will continue to do so - but the extra peace of mind is always appreciated from a company with faith in their products.
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Landatec
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« Reply #7 on: October 11, 2009, 12:48:22 pm »

Hi,

Sent the email to the correct address and got an automated reply:

snip>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Dear Sir/Madam


Before you request for RMA number. Please make sure you contact with our Technical support department to see if they can resolve the issue.


http://www.gbt-tech.co.uk/Support/ServiceCenter.aspx
http://forum.giga-byte.co.uk


Requesting RMA number procedure:


Please send an email to returns@gbt-tech.co.uk with the following details.


Serial Number: xxxxSNxxxxx
You should receive a reply within 48 hours.


Regards


Gigabyte Technology (UK)


http://partner.giga-byte.co.uk
snip >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Nothing about extended warranty in the reply. Is the assumption that it will arrive in the post ??

Thanks.

Always great products
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Badbonji
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« Reply #8 on: October 14, 2009, 01:29:30 pm »

Aww, if only this was for the X58 motherboards too :*(
I am sure it will be reliable enough anyway, no troubles for almost a year *touch wood*
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MindLESS
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« Reply #9 on: October 15, 2009, 12:39:20 pm »

I got the same as Landatech.
No hint of anything to do with the extra warranty - still 3 years is decent. The extra year would just be nice.
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runn3R
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« Reply #10 on: October 15, 2009, 03:12:04 pm »

Hi Landatec and MindLESS

This is just standard auto-reply by our RMA system, so don't worry. You will receive the certificates.
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Landatec
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« Reply #11 on: October 15, 2009, 03:18:26 pm »

Just recv and email from Returns@gb-tec.co.uk regarding the extended warranty that I claimed for. "It is now under process and you will informed further" so it looks as though it does all happen via the returns site, just takes some time for them to process it all.

Will post when more activity takes place.
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MindLESS
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« Reply #12 on: October 16, 2009, 07:21:14 am »

Indeed, received a reply late yesterday saying it was being processed.
Thanks if you did anything runn3r.
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runn3R
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« Reply #13 on: October 16, 2009, 09:46:30 am »

Indeed, received a reply late yesterday saying it was being processed.
Thanks if you did anything runn3r.
No problem  Smiley
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ZX-S & C64 are still my favourites ;-)
Jon22
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« Reply #14 on: October 19, 2009, 07:14:46 pm »

Hi,

Just wondering how long it takes to get the certificate? I sent an email off on 30/9/09 and got the same automated reply as Landatec but I haven't heard anything since about it being processed.
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