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Questions about GIGABYTE products => All other GIGABYTE products => Topic started by: VanHowlin on July 10, 2016, 09:13:11 pm

Title: M6980X Laser Mouse
Post by: VanHowlin on July 10, 2016, 09:13:11 pm
Hello, I just bought an M6980X mouse.  I plugged it in and got the drivers correct.  Well, moving the mouse does not want to move the cursor on my computer screen. The lights for the dpi adjustment on the top are fading in and out.  The Laser at the bottom is not ON.  There is no Laser working that I can see.  I have another Gigabyte mouse, M6900.  The light for the dpi adjustment on top, stays lit.  The Laser on the bottom is shining bright red.  My question is, am I missing something?  Isnt the mouse supposed to work upon plug in?  I downloaded the software for this product and tried using it but I really get no response from the mouse.  I have initiated a return and replacement.  Can anyone give me any clarity on this?