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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: macster2075 on October 16, 2010, 05:03:35 am

Title: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 16, 2010, 05:03:35 am
Hi,
I am using this mobo with AMD Phenom 965 and I noticed that the cpu temp is always at 79c, but the cores are 35-37c. I've use core temp and everest ultimate and speed fan to monitor the temps and they all say the same thing abut the cpu temp. I bought it from newegg and I read in some of the comments people complaining about the north bridge temp always showing high. Some people think it's just a bad sensor, so my question is... if it's just a bad sensor, would it still give me a problem if I want to overclock my cpu? Because if the mobo is showing cpu temp at 79c wouldnt that cause the system to shut down for safe reasons?
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: boink on October 16, 2010, 11:43:10 am
Are you using the latest bios for your board ? Anyway the 79c temp sensor isn't the cpu temperature if it's always at that value.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 16, 2010, 10:33:13 pm
Are you using the latest bios for your board ? Anyway the 79c temp sensor isn't the cpu temperature if it's always at that value.
Yes.. I have the latest bios.. I have used everest and it says next to CPU 79c. the thing is that I just got  this mobo, but the asus I had before did not say that. It actually said the correct temp for the cpu which is 35-37c.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: Dark Mantis on October 16, 2010, 10:37:13 pm
It quite possibly be a stuck temperature sensor. It is not an uncommon fault. :-\
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 16, 2010, 11:43:27 pm
It quite possibly be a stuck temperature sensor. It is not an uncommon fault. :-\
so, i shouldn't worry about it?.. I am planning on overclocking...the temp on the cores are fine. If its just the sensor that it's bad, should I return it or it's something not to worry about?
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: boink on October 17, 2010, 07:07:51 am
You should see what is the reported CPU temperature in BIOS then try an overclock if it's safe.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 17, 2010, 08:09:40 am
You should see what is the reported CPU temperature in BIOS then try an overclock if it's safe.
Yeah in the bios it says 36c. I overclocked it from 3.4ghz to 3.8ghz and ran prime95 for almost 9 hours and the average temp was 51c. Now Im going for 3.9ghz and prime95 has run for 2hrs max temp 55c with the fans at low speed, with the fans at high the max temp is 51c... wish me luck... I'm using Thermaltake Frio cooler..it's awesome. So, as long as the bios says the cpu is 35-37c I'm OK right?..i guess my real question is... should I return the mobo just for a bad sensor, if it's just that?...It's just that I don't feel like going through the hassle of taking everything off and putting it back together cuz that Fio cooler is kinda of a pain to install :)
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: absic on October 17, 2010, 09:50:04 am
Hi there,

I have tested a lot of different apps to show my 1090T's temp in conjunction with a couple of hardware sensors and I have found that Core Temp is pretty good ( get it here: http://www.alcpu.com/CoreTemp/ ). If you are running Windows you can set it up to show the temp in the Notification Area of the toolbar and it starts up with the PC.

If BIOS is showing the temp as 36°C and your software is showing at a constant 79°C, I doubt there is a stuck sensor and it is more than likely a software glitch rather than a problem with the hardware, so I don't think changing the Mobo over something like this is really practical.

Good luck with the rest over your overclocking attempts but, if I may add a note of caution, watch out as the Max Temp for the 965 is 62°C!
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 17, 2010, 11:02:25 am
Hi there,

I have tested a lot of different apps to show my 1090T's temp in conjunction with a couple of hardware sensors and I have found that Core Temp is pretty good ( get it here: http://www.alcpu.com/CoreTemp/ ). If you are running Windows you can set it up to show the temp in the Notification Area of the toolbar and it starts up with the PC.

If BIOS is showing the temp as 36°C and your software is showing at a constant 79°C, I doubt there is a stuck sensor and it is more than likely a software glitch rather than a problem with the hardware, so I don't think changing the Mobo over something like this is really practical.

Good luck with the rest over your overclocking attempts but, if I may add a note of caution, watch out as the Max Temp for the 965 is 62°C!

I also use core temp and when I had the Asus mobo the Tj Max in core temp coincided with the cpu temp in bios, but with with this gigabyte mobo the Tj Max shows 79c constant, even when prime95 is running for hours. I have used the same softwares to check the temps and they all have worked fine with previous mobos..this is the only mobo that has given me this problem. I have tried re-setting the cpu and clearing the cmos, but no luck. I haven't tried removing the battery, but doubt it will do anything. And yes, I am paying close attention to the max temp as I am aware of max temp is 62c. So far it hasn't gotten over 55c. Even if it stays at 55c I think I will be ok as there is no game out there or software that will stress the cpu like prime95. When I play games the hottest it gets is 48c..and that's after playing for hours.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: absic on October 17, 2010, 11:12:37 am
As I don't have this particular Mobo, I'm unable to check out if there is an overall problem with it or specific to your board.

It might be worthwhile raising a query with Gigabyte Technical Support as it might be something they are (are not) aware of and pointing it to them could help.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: F5BJR on October 17, 2010, 11:24:45 am
*
Another software for speed and temperature ( CPU , GPU ) , with curves  ..

http://openhardwaremonitor.org/

Pierre

Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 17, 2010, 11:29:38 am
As I don't have this particular Mobo, I'm unable to check out if there is an overall problem with it or specific to your board.

It might be worthwhile raising a query with Gigabyte Technical Support as it might be something they are (are not) aware of and pointing it to them could help.
I have talked to Gigabyte and the answer I got was to try another CPU, but I know that there is nothing wrong with my cpu as this issued started when I started using this mobo, so the tech had no answer for me. He did mentioned  i could send it to them but if it's just a bad sensor i don't feel like going through that hassled as I mentioned before. The main reason I posted this here is to see if anyone else had this problem with this particular mobo or maybe a different one and to see what they did about it.

*** is there a way to post an image here?
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: absic on October 17, 2010, 11:35:34 am
Yes, you can post images but you need to use a host such as Imageshack to upload them to.

You can find detail of how to post images here: http://forum.giga-byte.co.uk/index.php/topic,22.0.html
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 17, 2010, 11:41:18 am
Yes, you can post images but you need to use a host such as Imageshack to upload them to.

You can find detail of how to post images here: http://forum.giga-byte.co.uk/index.php/topic,22.0.html
here..(http://www.upload3r.com/serve/171010/1287311825.jpg)(http://www.upload3r.com/serve/171010/1287312025.png)(http://www.upload3r.com/serve/171010/1287312063.jpg)
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: F5BJR on October 17, 2010, 12:15:12 pm
*
Sure you have a problem

1 - Processor sensor included in the component ( exchange processor for test )

2 - Bad socket contact brocken

if good request RMA for motherboard problem

Pierre

Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: boink on October 17, 2010, 04:08:20 pm
I don't think is a CPU related issue, maybe the BIOS doesn't cope well with the CPU, i've had similar issues with an ATHLON II x4 640 CPU on an M720-US3 mobo the cpu reported temps where about 50c in idle and the problem was solved after a bios update. Maybe you should wait for one as with other mobos it worked normally. Seems to be some issues with the C3 revision on certain AM3 CPU's and some GIGABYTE  mobos.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: bytheway_r on October 18, 2010, 04:45:29 pm
I'd say that your Hardware Monitor Temp#2 is your processor. The 79 degrees issue normally is the non-existent sensor that'd probably be in the NB. Now, I have no idea why these 2 readings got switched in your case.

I'd ask Gigabyte to either fix it quickly or I'd consider sending the board back if you can do that.

(http://img687.imageshack.us/img687/6743/hwmonitoro.jpg)

As you can see, in my case, first temp reading is "system temperature", second is "CPU temp" and third is a non-existent sensor. Frankly, I've been a little worried about it as with stock cooler it said 78-79 degrees and now it starts as 78-79 and then goes up to 81. At the very least, it can't be the NB as I added a fan that blows outside air onto it and there was no effect whatsoever.

Don't mind the variable CPU voltage or lack of core temps.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 19, 2010, 01:14:47 am
I'd say that your Hardware Monitor Temp#2 is your processor. The 79 degrees issue normally is the non-existent sensor that'd probably be in the NB. Now, I have no idea why these 2 readings got switched in your case.

I'd ask Gigabyte to either fix it quickly or I'd consider sending the board back if you can do that.


As you can see, in my case, first temp reading is "system temperature", second is "CPU temp" and third is a non-existent sensor. Frankly, I've been a little worried about it as with stock cooler it said 78-79 degrees and now it starts as 78-79 and then goes up to 81. At the very least, it can't be the NB as I added a fan that blows outside air onto it and there was no effect whatsoever.

Don't mind the variable CPU voltage or lack of core temps.
Well, it has not given me any problems even with my OC. As i mentioned before, I ran prime95 for almost 9 hours and the 79c temp did not change. So, I guess i'm not going to worry about it as it seems to be a bad sensor as others have suggested and as I mentioned before.. I don't feel like going through the process of returning it and be without a pc for at least a week just for a bad sensor.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: fadsarmy on October 19, 2010, 01:16:34 am
That is Everest misreporting nb temp as cpu temp or probably a bogus value. What are your temps with easytune?

Everest is now AIDA64. Tell them about your problem by posting on their forum and they'll update it for you so you can monitor temps correctly:

http://forums.aida64.com/
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: macster2075 on October 19, 2010, 01:41:41 am
That is Everest misreporting nb temp as cpu temp or probably a bogus value. What are your temps with easytune?

Everest is now AIDA64. Tell them about your problem by posting on their forum and they'll update it for you so you can monitor temps correctly:

http://forums.aida64.com/
It's not only everest.. take a look at my previous post with the images of the programs I use. When I had my previous mobo, I used the same programs and never had a problem.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: bytheway_r on October 19, 2010, 09:38:32 am
It's more like there's some hardware or MB software mistake in your case. Somewhere along the line the signal from the processor is being read as the bogus sensor and vice versa. They're basically switched. Or that's how I understand it.

On the other hand, you wrote that in bios you see the correct temp? If so, then it's probably a software issue somewhere, like absic said.
Title: Re: GIGABYTE 870A-UD3 BAD CPU TEMP SENSOR?
Post by: fadsarmy on October 19, 2010, 04:22:28 pm
That is Everest misreporting nb temp as cpu temp or probably a bogus value. What are your temps with easytune?

Everest is now AIDA64. Tell them about your problem by posting on their forum and they'll update it for you so you can monitor temps correctly:

http://forums.aida64.com/
It's not only everest.. take a look at my previous post with the images of the programs I use. When I had my previous mobo, I used the same programs and never had a problem.
Bios reports ok so it's a software issue. Ask AIDA64 to fix it and others.