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Questions about GIGABYTE products => Graphic cards => Topic started by: absic on November 22, 2010, 12:11:57 pm

Title: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: absic on November 22, 2010, 12:11:57 pm
There have been several instances where users of ATI graphic cards have had problems with finding a 1" black border around the image when connecting via an HDMI lead.

Forum Member CoolDude64 has provided the following set-up procedure to help any facing this problem.

1. Click START - ALL PROGRAMS- CATALYST CONTROL CENTER - CCC ADVANCED- GRAPHICS MENU- DESKTOP & DISPLAYS- Click on your monitor avatar- right click PROPERTIES- Ensure Enable GPU Scaling box is ticked- SCALING OPTIONS menu tab- move slider to 0 overscanand and the screen image will increase in size to 100% as you move the slider.

or

2. Right click on a free space on the desktop and click SCREEN RESOLUTION. Click ADVANCED. Click on CATALYST CONTROL CENTER tab.Click on the button to open C C C. Follow the route as in 1 above from GRAPHICS menu.


The history is ATI assumes that if you connect an HDMI cable then you are going to connect it to a TV. Most tv's are configured with overscan so ATI defaults to shrinking the image by 15% when using a HDMI cable to ensure the entire desktop will be visible. Consequently, connecting it to a pc monitor using a HDMI cable will only show 85% of the desktop.
The solution has to ways of achieving 100% desktop view.

Thanks to CoolDude64 for supplying this answer, it's much appreciated.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Dark Mantis on November 22, 2010, 01:02:07 pm
That is indeed a useful bit of information absic as I have seen this question come up several times but didn't have an answer at the time.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: absic on November 22, 2010, 01:14:21 pm
Thanks should go to CoolDude64, he did the hard work. All I did was post it for him.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Wonderwrench on November 22, 2010, 04:39:14 pm
A much more eloquent explanation than given here. http://forum.giga-byte.co.uk/index.php/topic,3249.msg25011.html#msg25011

Bill
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Dark Mantis on November 22, 2010, 04:53:12 pm
I must have missed your explanation Bill but at least you both agree on the reasoning. ;)
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: bytheway_r on January 21, 2011, 11:51:07 pm
Hey, cool to know there's a solution. I haven't had the need to use a HDMI cable for my PC monitor but who knows about the future :P.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: kevvyg on August 11, 2011, 12:26:00 pm
Hi, I've just upgraded to Windows7 Home and during the upgrade process fitted a GA-890GPA-UD3H. I've connected my PC to a IIyama B2409HDS LCD monitor with an HDMI cable, and am getting the black border around the desktop. I rang IIyama but they didn't know the reason, so I thought I'd try Gigabyte's Community Forum, and the first thing I see is the answer to my question!!

Thanks Guys! (Especially CoolDude64 of course!)  :)
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Dark Mantis on August 11, 2011, 01:05:19 pm
That's what we are all here for after all!  ;)
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: absic on August 11, 2011, 01:08:48 pm
Speak for yourself. I'm only here for the beer!  ;D
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Dark Mantis on August 11, 2011, 01:11:02 pm
What! There's beer here too ? You have been keeping that quiet absic!!
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: kevvyg on August 12, 2011, 11:25:09 am
Tried the solution, and it works a treat.
While I'm here, just thought I'd mention that my windows experience base score is 4.2. The first two categories came out with 7.2 and 7.5, and the lowest was 4.2 - on board graphics I think. The other two were 5.something. Is 4.2 a reasonable score for a home PC that'll be used just for browsing and some photographic processing work with Photoshop Elements?

Regards,
KG
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Dark Mantis on August 12, 2011, 11:29:22 am
It should be fine apart from the graphics side of things. That will slow you down for any large files etc that you are trying to work on. Apart from that it doesn't take much power or speed to browse the internet, read emails, etc, etc.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Tinker on August 12, 2011, 03:55:29 pm
One oddity I have found is if anybody like myself using English visuals. I selected Windows classic & saved. This enabled a
different set of monitor settings. The bonus for me is get black menu box instead of grey etc., when changing back to UK
themes. Have upgraded 5 PCs to HD Graphics, various Gigabyte ones now all ATI. Stupid graphics assume you are using
wide screen but in my case mixed though all HD. Found the Win 7 recomended settings an annoyance until I sorted it.


Regards tinker.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Dark Mantis on August 12, 2011, 04:26:40 pm
Cool!  These little intricacies can be very handy at times and more often than not they are stumbled on by accident. The only trouble I find with these sort of tweaks is remembering how to do them after not using them for a year or two.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Namestolen on October 25, 2012, 05:22:01 am

1. Click START - ALL PROGRAMS- CATALYST CONTROL CENTER - CCC ADVANCED- GRAPHICS MENU- DESKTOP & DISPLAYS- Click on your monitor avatar- right click PROPERTIES- Ensure Enable GPU Scaling box is ticked- SCALING OPTIONS menu tab- move slider to 0 overscanand and the screen image will increase in size to 100% as you move the slider.


I've been having all kinds of problems with using a HDMI cable with my Samsung SyncMaster P2450 monitor and Sapphire 7950 graphics card.  I was finally able to get it to a point where it was kind of working but it had the black 1" border around the image and I couldn't for the life of me figure out how to get it full screen.  I finally google searched and came to this thread and was happy to find out that what I quoted helped fix the problem.  My monitor is now full screen.  I felt like I should register and reply to this thread just so others would know that this will help fix the problem.  Thanks!
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: Gyumaou on June 07, 2013, 07:33:03 pm
Near a year after the last post here, the problem still exists. Registered to say thanks for the info, saved me a lot of searching.


For the newer versions of CCC the location of the setting is somewhat different, see attached screenie (toggle advanced mode first).


cheers!
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: AgentFXA on July 30, 2013, 02:46:09 am
While this works for the desktop some games still show this border.. Crysis(2) I've seen it!

Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: pendaws on September 10, 2013, 10:03:52 am
I agree. I found this by accident today while installing a 7790 ATI.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: SageAdvisor on November 16, 2013, 12:48:43 am
Even though this "Sort of works" it makes text look a faded and terrible and it is completely unacceptable that I have to use a "workaround" to support the screen space that comes with a modern monitor. It is absolute nonsense in this day and age that when I spend good money on what I think is a quality GPU and I'm not talking a cheapo card here and it can't even support the native resolution of a standard monitor through HDMI (A standard monitor connection since 2003) If this is a problem that is built into the cards that have this problem then riddle me this.
When I connect my pair of BenQ GW2750s to the Gigabyte 7870OC installed in PCIe slot 1 on my ASROCK OC Formula/ac MB they both render utilizing the full native resolution supported by the screen. The same is true of my pair of Acer H274HL monitors. However when I connect either pair to the matching 7870OC installed in PCIe slot 2 the monitor connected to the HDMI port exhibits this ridiculous limitation.
I also have this problem on my second computer with a Gigabyte HD 6850 OC GPU and a pair of Acer P244Ws.
Why on earth would any company deliberately build into a GPU such a limitation when the GPUs out there are going to be supporting 97% monitors (A Guess) and not TVs as someone suggested.
Absolute nonsense I tell you!!!
ATI needs to get this worked out. I have no idea what the reason is for this problem but I can't believe they have not worked it out by now.
I was under the impression before I came across this site that the problem was Gigabyte since I saw this problem with both Gigabyte models I am using but I see here that the problem seems to be built into the ATI GPU architecture and is not exactly Gigabyte's fault after all.
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: gandarez on March 12, 2015, 11:30:11 am
I'm connected through GeForce 8400GS and getting 1" black borders. I didn't figure out how to solve it. I'm still frustated about this monitor which has an incedible visible area that I can't use at full resolution!!!
Title: Re: Connecting a PC Monitor on ATI HDMI causes a 1" black border on screen
Post by: SageAdvisor on March 12, 2015, 05:55:02 pm
I'm connected through GeForce 8400GS and getting 1" black borders. I didn't figure out how to solve it. I'm still frustated about this monitor which has an incedible visible area that I can't use at full resolution!!!

It seems AMD is unbelievably unconcerned by the fact that after almost 2 years they still have this ridiculous limitation built into the architecture of their GPUs. Since my last post I have started using NVidia GPUs and this limitation doesn't exist at all. You can actually utilize the full area of your monitor as it was meant to be used.

There is a work around. You need to use Catalyst Control Center. Go to "My Digital Flat-Panels"
Then go to "Scaling Options (Digital Flat-Panel)" and scale it to Overscan 0%. This will STRETCH the screen to the full area of your screen. It's NOT A GREAT solution since as I pointed out it makes text appear washed out and hard to see but I guess that's the quality that AMD is committed to. I certainly will not buy another AMD GPU since they just ignore their customers needs for whatever reason.