Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Dante444 on April 18, 2012, 12:07:23 am

Title: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Dante444 on April 18, 2012, 12:07:23 am
This is a informative post.

With the imminent release of Ivy-bridge, gigabyte bios does not have 100% compatible with the models "k" for Z68 .... I have a GA-Z68x-UD7/B3 and 3770k processor, and my multiplier is limited to x39.

many users are affected by this problem, so expect a quick response from Gigabyte.


Bye.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Dark Mantis on April 18, 2012, 08:13:19 am
Hi

Thanks for the information. I think you would be better off reporting the problem to GGTS themselves. However please keep us updated with their reply.

GGTS

http://www.gigabyte.com/support-downloads/support-downloads.aspx

or

http://gts.gigabyte.com/

Please expect several days for a reply.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: ex58 on April 18, 2012, 05:33:19 pm
Dante444,
you send me i7-3770k and I'll send you new BIOS, 100% compatible with the models "K" for Z68.
Deal?  ;D

Ok,joke at side,
BIOS will be released with official lunch of Ivy Brigde.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: pulsenz on May 01, 2012, 03:25:46 am
Dante444,
you send me i7-3770k and I'll send you new BIOS, 100% compatible with the models "K" for Z68.
Deal?  ;D

Ok,joke at side,
BIOS will be released with official lunch of Ivy Brigde.
Nope. Still locked - pretty s***... hope they fix it soon.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Ludomudo on May 01, 2012, 03:57:45 pm
Same problem with P67A

It seems that Gigabyte completely forgot the Z68 P67 chipsets for IVY.
They are too busy promoting their Z77.

Asus / msi / asrock dont have this problem...
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: runn3R on May 01, 2012, 04:12:51 pm
Hi All

Sorry to all who experience this.
I have talked with HQ today and the problem with Z68 will be solved soon through new bioses.
When it's done I will announce here.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: pulsenz on May 02, 2012, 01:14:51 am
Any idea if it will be a UEFI bios?  Or just a new Award bios?
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: runn3R on May 02, 2012, 01:18:00 pm
UEFI as far as I know
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: ex58 on May 02, 2012, 02:03:11 pm
^+1  ;D
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: pulsenz on May 02, 2012, 10:14:34 pm
Cool... I hope it's soon... ugh, sucks running at stock speeds.

Even, if I changeit to 39x, it seems to stay at 35x.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Ludomudo on May 02, 2012, 11:07:00 pm
Cool... I hope it's soon... ugh, sucks running at stock speeds.

Even, if I changeit to 39x, it seems to stay at 35x.

I hope so too bud! I am really at a point of taking this board and jamming into a bin.

But don't worry, as ex58 said, it will be out with ivy ridge launch...cough.
Expected late 2012.
They got alot of z77 boards to sell.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: pulsenz on May 03, 2012, 04:41:28 am
Rumour that it comes out on Friday: http://forums.overclockers.co.uk/showthread.php?p=21812373
(just a rumour).

Best to keep an eye here for it: http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Immu on May 05, 2012, 07:18:57 pm
Hi All

Sorry to all who experience this.
I have talked with HQ today and the problem with Z68 will be solved very soon through new bioses.
When it's done I will announce here.

How about P67?
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Ludomudo on May 06, 2012, 07:00:52 pm
Hi All

Sorry to all who experience this.
I have talked with HQ today and the problem with Z68 will be solved very soon through new bioses.
When it's done I will announce here.

How about P67?

No support on any gigafail motherboard apart from p77 series for any ivybridge K processor.

Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: monkeybones on May 07, 2012, 06:39:54 pm
So, I talked with GB USA today and he said he is passing my Ivy Bridge Z6ucky8 BIOS issue up to who ever up is from the guy that answers the phone for tech support.  I'd really like a resolution to this sooner rather than later.  Otherwise I'll be doing a lot of complaining about how my board doesn't really support IB.  Of course I could always just buy an Asus and not have this problem.  I just have to find someone who would want to buy my Z68xp UD4 and my SB processor.  So GB, are you listening?  If not I wouldn't expect any enthusiast to be buying your future products, as I know I won't be, because this issue seems like engineers at GB don't think through what problems their end users are going to face even after they say it'll work for a CPU.

Thanks for the vent. 
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Ludomudo on May 07, 2012, 07:38:16 pm
So, I talked with GB USA today and he said he is passing my Ivy Bridge Z6ucky8 BIOS issue up to who ever up is from the guy that answers the phone for tech support.  I'd really like a resolution to this sooner rather than later.  Otherwise I'll be doing a lot of complaining about how my board doesn't really support IB.  Of course I could always just buy an Asus and not have this problem.  I just have to find someone who would want to buy my Z68xp UD4 and my SB processor.  So GB, are you listening?  If not I wouldn't expect any enthusiast to be buying your future products, as I know I won't be, because this issue seems like engineers at GB don't think through what problems their end users are going to face even after they say it'll work for a CPU.

Thanks for the vent. 

100% behind you on this bud.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: pulsenz on May 09, 2012, 11:17:59 pm
Can't believe there is no news on this from Gigabyte...not even a  "we're working on it!" or an expected date.
Always been my favourite PC parts manufacturer, but I've lost so much faith in them now.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Fatman on May 09, 2012, 11:43:28 pm
You could look here http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html (http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html) for an 'Unofficial bios'. Just because it is beta it should be fine to use.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Citadeliar2222 on May 10, 2012, 12:24:52 am
most gigabyte  products have failing  electrolyte capacitors.  had  in two years six gigabyte motherbords all  finished  dead by capacitors that just blew up.. i wonder if they  produce  motherboards from recycled other motherboards ?
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Fatman on May 10, 2012, 12:51:17 am
I've had Gigabyte boards for years!! Never had one that a capacitor has failed on yet!
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Citadeliar2222 on May 10, 2012, 01:29:00 am
my friend   had some combat with gigabyte tech support.  he had warranty  and  motherboar d not want  to run. he clear cmos with jumper  change psu,memory processor - evrything.  finally  send it to service and  they  send back they can repair but for money they  think motherboard died by overclocking .  he was using computer as TV and sometimes  played CoD but no overclocking. 
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: michaelcleo on May 10, 2012, 03:36:59 pm
zx68xp-ud4,  same boat, locked multi  :'(
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: monkeybones on May 11, 2012, 12:24:45 am
zx68xp-ud4,  same boat, locked multi  :'(
Z68XP-UD4 is what I've got and the multi lock is x39.  I did get a response from Gigabyte through their tech support... they said it is a BIOS issue.  Which is what I told them when I wrote them, I asked for a time when I could expect a fix.  We will see if they respond.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: pulsenz on May 11, 2012, 11:21:42 am
You could look here http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html (http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html) for an 'Unofficial bios'. Just because it is beta it should be fine to use.
You obviously haven't been keeping up with any of the posts.
zx68xp-ud4,  same boat, locked multi  :'(
Z68XP-UD4 is what I've got and the multi lock is x39.  I did get a response from Gigabyte through their tech support... they said it is a BIOS issue.  Which is what I told them when I wrote them, I asked for a time when I could expect a fix.  We will see if they respond.
They won't give you a date... many people have asked, its such a joke.  They're obviously struggling to overcome it, wouldn't be surprised if we didnt see a fix till the end of the year or not at all.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: chinkgai on May 11, 2012, 03:49:48 pm
i registered just to report i have the same issue as well.  hopefully more lurkers will register to voice their dissatisfaction as well so gigabyte could haul some butt and get us an updated bios.  even beta for gods sake.

i have a z68xp-ud5 and yes, my multiplier is locked.  no matter what the settings, it is stuck at 36x multiplier.  even with all default bios settings, speedstep/turbo does not work either.  only 3600mhz all the time.

i've tried latest official bios and the beta bios f7a.  obviously neither works.




also, why the hell isn't there a US forum?  is that market too small for GB?  ???
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: elina08 on May 11, 2012, 07:44:07 pm
I also registered just to report i have the same issue as well, 3770k on z68xp-ud4 here .I did e-mail technical support but no answer yet.I hope they find fix for this soon or I will have to sell this board and buy z77 .

edit - some good news for Z68P-DS3 rev.2 and Ivy Brigde K owners,AMI BIOS with unlocked multi for Ivy K-series can be found here: http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios-598.html
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: monkeybones on May 11, 2012, 08:03:32 pm
Answer - 1219962
Answer :    Dear Customer,

This board does not offer UEFI as the Award bios is limited and an different interface to UEFI. We will pass over to our team and check if anything can be done in the near future.
Question - 1219962
From :    
Sent :    5/12/2012 02:05
Question :    So there is a fix for this or you are not going to fix this and let those of us who bought your boards rot? If you're letting us rot I'm going to never buy your boards again.
Answer - 1219668
Answer :    Dear Customer,

This is due to the limitation of the bios
Question - 1219668
From :    
Sent :    5/11/2012 06:32
Question :    So is there going to be a fix for this in the near future?
Answer - 1217822
Answer :    Dear Customer,

This is due to the Award BIOS limitation
Question - 1217822
From :    
Sent :    5/6/2012 11:29
Question :    Is there a reason why I can't OC my new i7 3770k beyond a multiplier of 39? I mean my Sandy did 44 easily, but I'm a little frustrated to find out my Ivy can't do anything.

This is my current conversation with Gigabyte about this issue.  It doesn't look promising from what I'm getting. 
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: elina08 on May 11, 2012, 08:16:43 pm
Quote
I also registered just to report i have the same issue as well, 3770k on z68xp-ud4 here .I did e-mail technical support but no answer yet.I hope they find fix for this soon or I will have to sell this board and buy z77 .

edit - some good news for Z68P-DS3 rev.2 and Ivy Brigde K owners,AMI BIOS with unlocked multi for Ivy K-series can be found here: http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios-598.html

Some good news it looks like it will be UEFI .

Quote
UEFI BIOS for Z68P-DS3 Rev 2.0 to fully support Ivy Bridge OC

The flash utility is also combined to the file. You need DOS (e.g. in USB stick) to flash it.
This BIOS upgrade is one-way which means the flash utility doesn’t allow you to flash BIOS back to legacy BIOS (Award).
The new utility to fix this constraint is also under development and will be coming soon.
We are developing Windows flash utility for the BIOS upgrade too.

After the completion of BIOS flash you have to remove AC power to restart the system again.
It’s used to reset ME states.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: chinkgai on May 11, 2012, 10:42:06 pm
I also registered just to report i have the same issue as well, 3770k on z68xp-ud4 here .I did e-mail technical support but no answer yet.I hope they find fix for this soon or I will have to sell this board and buy z77 .

edit - some good news for Z68P-DS3 rev.2 and Ivy Brigde K owners,AMI BIOS with unlocked multi for Ivy K-series can be found here: http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios-598.html

you basically have the same board as i do except i have the ud5.  here is the response i got from GB technical support today:

Answer :  Dear Customer,

Unfortunately this is due to the limitation of the Award bios as this board does not offer the UEFI support.
 
Question - 1219910
From :  me
Sent :  5/11/2012 23:03
Question :  I just installed my new CPU, the i5-3570K and no matter what settings I input in bios, it is stuck at 36x multiplier. This is a multiplier unlocked CPU.

I've read in your forums that you guys are aware of this problem. When will we receive a bios update?


i like how he dodges my question on whether or not it will receive a bios update that will address the limitation or whether i should just get a new motherboard.  it looks like i will end up having to buy a new motherboard (that will NOT be gigabyte.  they've lost a customer of ten years.  i also recommend alot of system components to friends and family.  none of them will have Gigabyte motherboards from here on)
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: pulsenz on May 11, 2012, 11:31:19 pm
it looks like i will end up having to buy a new motherboard (that will NOT be gigabyte.  they've lost a customer of ten years.  i also recommend alot of system components to friends and family.  none of them will have Gigabyte motherboards from here on)
Yeah, I'm pretty much in the same boat, have always bought Gigabyte, but this is unacceptable.  Not even announcing officially that they understand there is a problem and that they are working on it or anything is pathetic.
To Asus!
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Ludomudo on May 12, 2012, 08:56:49 pm
What gigabyte should really say is...

"dear customer, we cannot be asked to support your p67 z68 mobos."
Please purchase our New Z77.

Bios aint coming.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: michaelcleo on May 13, 2012, 09:58:42 am

Well i was'nt going to wait, i allso believe that gigabyte done this on purpuse to force us into a new mobo, good thinking gigabyte, i got a new asus sabertooth mobo, shame on you GB for leaving me with a dent ion my wallet for nothing!
Get your plan worked out, a plan that does'nt involve raping your customers!

Still, i just got 2 windforce gtx 670's so i'm not anti gb, just mad with them!
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: ex58 on May 16, 2012, 08:42:29 pm
Some UEFI BIOS available today.
http://forum.giga-byte.co.uk/index.php/topic,7410.120.html
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: monkeybones on May 17, 2012, 02:52:15 am
Well I think I solved my problem... When my MSI Z77a-GD65 get's here I'll put the Sandy back in the Gigafail and make that my TV PC.  Then I don't have to worry about updating the BIOS.  Not that I'm happy about shelling out more cash for another board.  I'll make sure that I don't send any money Giga's way for this fun-un-drum.  It is kinda like when I sent a board to DFI after I had gotten it back from warranty that didn't work and then when I sent it back they said the wouldn't warranty it.  Anyone know where DFI went?
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: chinkgai on May 18, 2012, 12:30:33 am
Anyone know where DFI went?

i see what you did there. lol
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: monkeybones on May 18, 2012, 02:38:51 am
Anyone know where DFI went?

i see what you did there. lol

I like to think that as consumers we have the power to put our money with companies that will take care of us and not give us the line of "we will forward this to management."  I find it extremely bothersome that Gigabyte touts their "engineering" when obviously they knew they had a problem and didn't want to dig in to fix it until the last minute.  Now we have to wait to unlock our unlocked chips.  That doesn't work for me and I'm sure it doesn't work for anyone that bought a board with the expectation of upgrading in the future.  If I did what Gigabyte did at my job I'd be canned.  I'll have a little fun at their expense though.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: wingman99 on May 19, 2012, 04:29:18 am
When i surf the net after a while it locks up also i have not updated my bios past the last official bios release, all i did was install i5-3570k in a z68a-d3-b3,does anyone else have this problem.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: ro9ue on May 24, 2012, 11:40:00 am
I have Z68XP-UD4 on bios F6 and i5-3570K, max multiplier is 38. I asked from gigabyte tech support if there'll be a fix with new bios. Their reply:

"It is the CPU that decide if the multiplier is locked or open. On the K series Intel CPUs the multiplier is always open."
Best regards
GIGABYTE-team Scandinavia

I just bought i5-2500K to get things working and sell Ivy Bridge..
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: elina08 on June 04, 2012, 05:05:13 pm
Q:
Since now I'm on UEFI BIOS and cannot go back to Award BIOS , will there be an update for this UEFI BIOS that will fully support I7 3770K on Z68XP-UD4 rev.1.3 , if it will be, how soon can I expect it ?

A:
Thank you again for your kindly mail and inquiry. About the issue you mentioned, we will update the new UEFI BIOS at the end of the June or beginning of July. At that time, you can download the new BIOS to solve this issue on our website. Thank you for your patience.

Regards,
GIGABYTE
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: Beekeeper on June 05, 2012, 01:15:55 pm
Z68XP-UD4 - U1B (UEFI BIOS to fully support Ivy Bridge OC)

just found it at: http://forum.giga-byte.co.uk/index.php/topic,7410.0.html
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: RoadToNever on June 12, 2012, 02:43:09 am
Q:
Since now I'm on UEFI BIOS and cannot go back to Award BIOS , will there be an update for this UEFI BIOS that will fully support I7 3770K on Z68XP-UD4 rev.1.3 , if it will be, how soon can I expect it ?

A:
Thank you again for your kindly mail and inquiry. About the issue you mentioned, we will update the new UEFI BIOS at the end of the June or beginning of July. At that time, you can download the new BIOS to solve this issue on our website. Thank you for your patience.

Regards,
GIGABYTE
Thanks for sharing this.
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: ex58 on June 12, 2012, 11:39:46 am
Return to the AWARD BIOS from UEFI:
http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios-612.html
Title: Re: Ivy-bridge multiplier lock with Z68 chipsets!!!
Post by: RoadToNever on June 13, 2012, 07:45:59 pm
Return to the AWARD BIOS from UEFI:
http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios-612.html
That's very awesome