Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: deyura on May 03, 2012, 01:13:25 pm
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Hello
Have configuration:
GA-Z77-D3H (bios F12, 26 april)
G.Skill F3-1600C9D-8GAB
i7-3770K
Radeon GV-R777D5-1GD (driver 12.4, bios F3)
Seasonic 500w
Windows 7 x64, all latest drivers from gigabyte site
Тemperature: CPU < 55C, VideoCard < 60C, Z77 - 25C
Once a day, maybe a bowl PC freezes and then itself power off.
No blue screen, in windows jornal no problem.
Try to do:
1. Memtest 3 hours - OK
2. in windows Hibernate, Screen Off, USB off, HDD off - disabled
3. Turbo Boost - disabled in bios
4. PCI-E set to 2.0
5. Set memory to lower timing & normal operation mode
Nothing helps,
Please help
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Hi and welcome.
The only thing that immediately stands out is the PSU. It is a good and a well respected make but might be a little on the underpowered side. Apart from that everything looks fine. Are the temperatures that you posted when under load ?
Maybe it would be worth stripping everything down and doing a rebuild outside of the case.
Make sure that you observe anti-static precautions.
Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory/graphics card and PSU from the case and put it on the cardboard. Add the keyboard and mouse and try and boot. The system should try and make a beep or series of beeps. Please post what sounds it makes.
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PSU worked fine in the previous system.
Power consumption at the same level, as was in old PC.
That is, it checked.
Temperatures inside PC case below (Turbo Boost disabled as I wrote), so it not needed to rebuild outside of the case.
IDLE
Motherboard 25 °C (77 °F)
CPU 33 °C (91 °F)
CPU Package 41 °C (106 °F)
CPU IA Cores 40 °C (104 °F)
CPU GT Cores 41 °C (106 °F)
CPU 1 / Core 1 34 °C (93 °F)
CPU 1 / Core 2 38 °C (100 °F)
CPU 1 / Core 3 40 °C (104 °F)
CPU 1 / Core 4 39 °C (102 °F)
Aux 39 °C (102 °F)
Video Card 37 °C (99 °F)
ON LOAD
Motherboard 25 °C (77 °F)
CPU 42 °C (108 °F)
CPU Package 52 °C (126 °F)
CPU IA Cores 52 °C (126 °F)
CPU GT Cores 47 °C (115 °F)
CPU 1 / Core 1 46 °C (115 °F)
CPU 1 / Core 2 47 °C (117 °F)
CPU 1 / Core 3 51 °C (124 °F)
CPU 1 / Core 4 50 °C (122 °F)
Aux 39 °C (102 °F)
Video Card 37 °C (99 °F)
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I was having a similar problem with the Z77 UD5h, would freeze in windows and sometimes power off the computer.
Couldn't figure out what was causing it.
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I was having
in past
but how it work now?
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I returned it to get tested.
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ive got the same problem, freezing in BIOS and windows some times every few mins other times after 3hours or more. no error messages
F12 bois
500w PSU
temps <50C
I thinking maybe usb related?
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Maybe USB. I have mouse Razer Abyssus & Logitech K120, no other usb devices.
In other forum suggested
Try disabling the C-States but leave EIST on to downclock on idle. Disable the C3/C6/C7 if u have it on your bios and see if the problems resolves.
I will try.
If you can try too, then compare our results.
Thanks.
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sibro
Do you have any SSD?
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Corsair Force 3 SSD 128GB
ive tryed without the ssd it still freezes
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As a workaround to this, you might want to look at disabling C3/C6 State Support in Advanced CPU Core Features in BIOS as I was having continued crashing with a new system build on Win7 64 when using just the integrated graphics (IB Core i7 3770k on a Z77-UD5H).
Someone thankfully suggested this to me on the Windows forum. Beforehand I was trying memtest, PSU changes to no avail.
Here's the link with the suggestion on page 2.
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/win-7-professional-64-random-crashing/ed51317d-c488-4b5a-8939-f1f7e8531860?page=2
It worked for me.
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....just saw your quote above about the C-States :-[ so it looks as if your trying along those lines anyway.
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Quite often on a new release the power saving states cause problems until the BIOS is upgraded to sort them out. It often takes a while for the BIOS writers to catch up and get everything stabilised.
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Still freezing with c states disabled
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Same problem here. Computer just freeze. Sometimes not for 1 hour sometimes 3 times in 10 minutes etc...
I also have GA-Z77-D3H
I5 3.3 turbo 3.7
Radeon Hd 5850
Crosair vengeance 2x4 GB
Corsair TX650
Tried everything that Deyura tried and nothing works also.
I forgot to say that Graphic card was working ok on computer before and had no problems. Tried another pack of memory. And have 3 windows installed on Disc, 1 new instlation and it's the same on all of them.
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I've also put Microsoft Crash fix but that didn't help at all.
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Try using a single stick of memory in the first slot.
Also make sure that you have disabled not only the C states but all power saving settings in both Windows and the BIOS.
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Hi All,
I've seen similar freezing problems on a Dell laptop, and in that case disabling the virtualisation features fixed it.
After disabling the Intel virtualisation features in the BIOS, we've had no crashes all evening on our GA-Z77-D3H.
Perhaps try disabling your virtualisation completely, or just the VT-d, and see what happens. Please post back if you try this, and let us all know how it goes!
Russell
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tried single stick ram (slot1) and still freezes, virtualisation is off all ready (default:off), trying pwm phase control set to extreme performace
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I tried single stick in all RAM slots nothing helps. Put performance to extreme also... nothing helped. I called a store today where i bought it and they said THEY KNOW ????? and i can change it for another because i bought it 2 days a go. I think i'll gor for Asrock if i don't get all working and looks like i won't :( Lost 2 days on trying to fix this and nothing helped.
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And there is one interesting thing in this. When i'm playing games it NEVER freeze. I was in BF3 for like 5-6 hours and not a single freeze. But in windows. on starting computer, in bios... it's freezing all the time.
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Maybe it is to do with multi threading. It does sound strange that it runs ok in games but not Windows. :-\
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It is not strange. My situation is the same. Under load, the PC never freezes.
And it's very sad, because if you take it to the service center, all tests are successfully completed.
On the face of an obvious problem with energy-saving technologies or C-statе.
At best, this is a problem with the BIOS, in the worst PWM controller or power circuits, which can not be right to lower the voltage, or give the wrong voltage.
It is also very alarming temperature Z77 = 25C, this is not normal and may indicate that the BIOS does not correctly work with the chipset. On other boards of other manufacturer temperature > 35C.
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Have you tried looking to see if any Windows dump files (or minidumps) are generated (usually in System Root)..? Does Event Viewer bring up any critical event codes/descriptions..??
Does the system remain stable for a while in safe mode or starting Windows in a low resolution from the booting F8 command menu..?
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there no errors message in any form, minidump or event viewer other than didn't shut down correctly. I have had a stable system for 4 hours going between idle and web browsing with only 1 core enabled.
any1 else tried disabling all but 1 core?
just froze up :(
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Two days ago I changed the motherboard GA-Z77-D3H to a new low-cost MSI Z77A-G43 (I need COM-port support). Everything else devices is the same as it was before.
Both motherboards have the same logic Z77 so Windows 7 x64 was not been reinstalled (left from the old installation on GA-Z77-D3H), only the driver on Realtek LAN and Audio was added.
2 days, flight is normal, no freezes! Despite the fact that all the devices is same even installation of Windows 7 x64.
Before this I had a MSI motherboard, and it is working 24*7. I do not know what prompted me to buy a Gigabyte, I am very upset with the products of this company because all boards ZH77 have freeze bug, even top model GZ-Z77X-UD5H. Now I'm back with the MSI and very happy.
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I am having the same issue.
MB: GA-Z77-D3H
CPU: i5-3450
RAM: VisionTek DDR3 2x4GB
VC: MSI N460GTX
HDD: Western Digital 500GB Caviar Blue.
exact same problem, freezes at random times with no pattern.
Does anyone have this board with a 3rd gen Intel i series chip and it work?
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setting the BLCK 100.1 seems to fix the freezing issue. Stable for 5 hours now others have reported the same http://forums.tweaktown.com/gigabyte/48463-gz-z77x-ud5h-random-freezing-shutdowns-7.html
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This fix also works for me on a Z77-D3H with a new i5 3570k. Before this I could play a game for ~20 minutes before a freeze, since changing I've managed a few hours and no lockups so far.
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This fix also works for me on a Z77-D3H with a new i5 3570k. Before this I could play a game for ~20 minutes before a freeze, since changing I've managed a few hours and no lockups so far.
Well, it would certainly seem like you have hit upon the solution then. Have you relayed this information to GGTS so thay can make a more permanent fix ?
GGTS http://ggts.gigabyte.com/
http://uk.gigabyte.com/support-downloads/support-downloads.aspx
For logik in the UK use this address but everyone else please use the address below for local help.
GGTS
http://www.gigabyte.com/support-downloads/support-downloads.aspx
or
http://ggts.gigabyte.com/
Please expect several days for a reply.
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using Sibro's method worked for me. almost 2 days without a freeze.
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It does seem as if this method works for most people so as soon as Gigabyte writes the fix into a BIOS update everyone should be fine.
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i built my ivy bridge 3550 and ga-z77-d3h, About 3 days ago. I have F11 bios atm. About the 2nd day it started freezing nonestop, every 10secs or so, sometimes i couldnt edit bios because it would freeze. Anyways before rma'ing, i messed around with bios settings, booted into safe mode to make sure it wasnt a driver problem, i also disconnected everything to make sure it wasnt the dvd-rom drive or the memory sticks, i had 1 memory stick and tried it in every slot, still nothing, i event tried a 2nd pair of memory sticks. So i tried setting the BCLK to 100.10 as stated here on the forums and now it appears i am problem free, iwas able to boot many times, play rift, ect, all without a hicup.
Thanks all, but a question troubles me, how did you stumble upon this rare fix?
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I am having exactly the same problems. I got my i7 3770K yesterday with GA-Z77-D3H yesterday and been having intermittent problems with freezing too. Heres my specs
GA-Z77-D3H
i7 3770K
2x4GB Corsair Vengeance CMZ8GX3M2A1600C9B
OCZ Agility 3 SSD
Powercool 650W modular PSU
Windows 7 Professional 64bit
Ive updated the bios, but that didnt help I have also changed to AHCI instead of the default SATA and am about to Flash my SSD to the latest firmware. As far as I can tell ost of thesae are happening with SSD, that have previously worked on other systems. Wondering if it could be a conflict with the SSD and their controllers. I happened upon this page on OVerclockers UK (where I purchased my hardware).
http://forums.overclockers.co.uk/showthread.php?p=21837228
User ricenpea (9th post down) has come up with a few possible solutions. If it works I will report back. Is anyone else still having problems since the other fixes listed here?
Will also update the findings here to their site once I have been activated on their forums.
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Try latest F13,released today on TT forum.
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Have you got a link with a changelog there?
Thanks in advance :)
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Got it, Just updated to F13 and Updated my SSD's to 2.20. Will report back in a week if any freeze.
EDIT: Not getting the freeze crash but had to reboot due to micro-stutter all of a sudden 4 hours later :/
It wasn't a one off, happening regularly now. Changed my BCLK to 100.10. Will report back if this doesn't work.
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Same problems here ,and cannot install windows after F12 BIOS update but works fine with one stick of RAM.
Also had problems with ATI Overdrive , that's working with just one stick or RAM now.
GA-Z77-D3H
i5 3570k
2x4GB Corsair Vengeance CML8GX3M2A1600C9
1TB Seagate ST1000DM003 Barracuda
Antec 620W 80plus
Win7 Pro 64bit
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Out of all the above, setting the BCLK to100.10 seems to make it stable, I would give that a shot. also update your Bios to F13, that may help too. No more problems encountered so far. Got my fingers crossed.
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BIOS F13 solves the freezing problems I was having 2 days no freezing. Ive left BCLK to the default auto setting.
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BIOS F13 solves the freezing problems I was having 2 days no freezing. Ive left BCLK to the default auto setting.
It didn't work for me. Just gave me micro-stutter instead. In 2 minds to wait for the next bios update or just replace the board TBH. Currently working with the BLCK workaround but keeping an eye out for issues.
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Still not completely freeze free, froze up this morning booting windows. been 5 days since last time it froze with PC on 12 hours a day
F13 bios BCLK = auto
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F13 BIOS working fine here.
Turns out one of my RAM modules was faulty (Corsair Vengeance CML8GX3M2A1600C9).
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Having weird bios freezing issues here too. Running F13. The strange thing is that my system is stable once it boots into windows. The bios is stable at default settings but freezes randomly after 1-10 seconds after applying an overclock.
Some more detail if it's useful: z77-d3h with core i5-3570k @ 4.4GHz @ 1.22VCore with LLC @ extreme. If I increase the voltage to 1.3, the bios becomes stable. So, on the surface it sounds like I'm just overclocking too much right? But if I just let it boot into windows at those settings (@1.22Vcore), the system is totally stable. Been running for 2 days with no errors. Intelburntest for 10min checks out too.
The BCLK didn't fix this issue for me.
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This processor doesn't behave quite like most of the others when it comes to overclocking. It will be stable with very few problems to start with but will reach a point where it suddenly becomes overheated and no amount of heatsink or cooling apparatus will manage to remove the heat. I suspect even extreme cooling would have a problem with it after this level. It won't help whether you are using air or water at this time.
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I currently have the same freeze-ups, but am not using an SSD and am not overclocking at all.
I am not using a seperate graphics card, and am using the stock cooler but, since this computer is not used for 3D games, the CPU temperature doesn't seem to be an issue.
I haven't tried any of the fixes yet, but will post back when I have.
Forgot to mention that the RAID mirror normally loses sync when this happens, 'though whether this is caused by the lockup, or is a symptom of it, I can't say.
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Using Z77-D3H i had the same freezing. Could be after 10 seconds, 10 minutes or 2 hours, very random. Changed the BLCK to 100.1 and it hasnt froze since tuesday night.
Using bios F8.
Will most likely update when a more stable bios is released.
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Using Z77-D3H i had the same freezing. Could be after 10 seconds, 10 minutes or 2 hours, very random. Changed the BLCK to 100.1 and it hasnt froze since tuesday night.
Using bios F8.
Will most likely update when a more stable bios is released.
try F13 bios, it has been reported to fix it by some ppl
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I'm using the GA-Z77M-D3H, but the problem seems to be the same.
However, with the latest F7 bios, and with BCLK set to 100.1, my problem seems to have gone away.
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I'm using the GA-Z77M-D3H, but the problem seems to be the same.
However, with the latest F7 bios, and with BCLK set to 100.1, my problem seems to have gone away.
just for my curiosity - what happens at optimized defaults loaded (auto bclk) now with f7 bios?
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I hope this problem is fixed soon , It's disappointing to buy a new motherboard and not be able to use it. >:(
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Still perplexed.. my system freezes at boot on the Gigabyte logo approximately 1 in 3 times on start up. The other 2 out of 3 times it will boot into windows andl be totally stable (gaming, stress tests, etc). Going into the BIOS anytime results in an inevitable freeze after 5- 30 seconds. It's now become this game of racing against the clock to change BIOS settings before it freezes... almost kind of entertaining. I have this BIOS memorized so well I could work it without looking at the screen.
I don't understand why the BIOS is unstable when Windows is perfectly stable. Since I am overclocking and increasing voltage, I would get it if that was the reason the BIOS would be unstable. But why would Windows be rock solid in that case? Is the BIOS more susceptible to the effects of increased clock speeds and voltage? Temperatures aren't an issue as they are within reasonable limits...
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Hi
Just as a suggestion try adding a little HDD delay of a few seconds and see if that helps at all.
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Dark Mantis, was that directed at me? I'll try it.. since the freezing at boot is getting worse, seems like 2/3 of the time it locks up now. But still haven't had a crash yet in windows. Ran Prime95 overnight without any errors. Played The Witcher 2 and Crysis 2 for three hours today without issues. Some Excel number crunching... no issues.
I raised the voltage to 1.3 and rebooted 10 times... no freezes. Set it back down to 1.245 and rebooted 10 times, froze 5 times at boot. Set voltage to stock 1.165 and clocks back down to stock and rebooted 10 times... no freezes. So it is clearly an overclocking issue. Just why it only happens in the BIOS and not in much more demanding gaming/computing situations confuses me.
I think I'm willing to live with it for the free 1 GHz of performance. One question... does rebooting often (from the stuck Gigabyte logo on load) often the lifespan of any computer components? My gut tells me it doesn't, but if anyone has an opinion I'd like to hear it.
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@dizzyorange
it's strange indeed why the lock ups only appear at boot or in the bios and not in windows under applications. it usually happens totally opposite :-)
using this configuration:
i5-3570K, Z77-D3H (Rev1.0), BIOS F13, RAM G.SKILL F3-12800CL9D-4GBNQ 2Gx2 , onboard VGA
and CPU @ multi: 44x , Vcore: 1.22V, LLC: Extreme
i haven't noticed any problem like yours
i wonder what's the difference between your and my config which maybe the reason of your problem ???
pls try change psu, ram, vga or just use integrated vga - all just for checking
what else...? there is newer bios f13x , maybe it's worth to try too?
http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html
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Dark Mantis, was that directed at me? I'll try it.. since the freezing at boot is getting worse, seems like 2/3 of the time it locks up now. But still haven't had a crash yet in windows. Ran Prime95 overnight without any errors. Played The Witcher 2 and Crysis 2 for three hours today without issues. Some Excel number crunching... no issues.
I raised the voltage to 1.3 and rebooted 10 times... no freezes. Set it back down to 1.245 and rebooted 10 times, froze 5 times at boot. Set voltage to stock 1.165 and clocks back down to stock and rebooted 10 times... no freezes. So it is clearly an overclocking issue. Just why it only happens in the BIOS and not in much more demanding gaming/computing situations confuses me.
I think I'm willing to live with it for the free 1 GHz of performance. One question... does rebooting often (from the stuck Gigabyte logo on load) often the lifespan of any computer components? My gut tells me it doesn't, but if anyone has an opinion I'd like to hear it.
Yes I was aiming the post at you but would have to agree that it does indeed seem to be to do with the voltage from your experimentation. I would still just try my suggestion as it is indeed weird that it should only happen during the BIOS sequence.
As for whether any system longevity would be affected I would say that it will but not to the extent that you would need to worry about it. The most stressfull part of the computer's operating sequence is booting up and so the more times that you ask it to do so the more stress you put it under but no more than just the same as any other restart would.
It would be worth trying kangoo's suggestions too.
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bios F14 does anyone try???
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bios F14 does anyone try???
Tried F14 last week, froze after about 8 hours. just changed the BCLK to 100.1 again and left it. Anyone else tried F14?
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bios F14 does anyone try???
Tried F14 last week, froze after about 8 hours. just changed the BCLK to 100.1 again and left it. Anyone else tried F14?
So what has been the outcome ? Please post if it works.
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bios F14 does anyone try???
Tried F14 last week, froze after about 8 hours. just changed the BCLK to 100.1 again and left it. Anyone else tried F14?
So what has been the outcome ? Please post if it works.
No freezes since i changed the BCLK too 100.1 in F14.. might have a try today with default bios settings and see if the freeze was a one off.
Ill post if i find anything
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Im using F14 and my cpu is 3570k. I havent had any freezes. If i leave BCLK on auto, it sets it to 100.1 MHz when i am on stock settings. When i am overclocked to 4.5GHz though and BCLK is on auto, it is set to 100.5, i dont know if it is deliberate or not, i still dont get freezes though.
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Im using F14 and my cpu is 3570k. I havent had any freezes. If i leave BCLK on auto, it sets it to 100.1 MHz when i am on stock settings. When i am overclocked to 4.5GHz though and BCLK is on auto, it is set to 100.5, i dont know if it is deliberate or not, i still dont get freezes though.
Same here, been on f14 for about a week now with no problems using optimized defaults. OC'd to 4.2GHz for last few days with no problems
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First I have to say I´m undervolting my I7 3770, so there maybe a reason why I still get these freezes with F14, but the weird thing was the freeze I encountered yesterday, since this time the reset button of my Case didn´t work.
So what could it be, that the motherboard ignores the reset pin? Is it even possible, that an undervolted CPU can cause an error that freezes the motherboard in that way?
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Hello, my 2 weeks old PC is also having the same random freezing issue.
Upgraded bios to F14, set to optimize default (ACHI, BCLK 101.10), but still getting freeze. Just that it happens less frequent, about once or twice a week. Hope Gigabyte release a new bios update to fix this, getting really annoying to hard reboot each time.
i5-3570 (Stock)
Z77-D3h
2 x 4GB Corsair Vengeance 1600 Ddr3
Crucial M4 128gb
Seasonic S12 II 620
Sapphire 7870 OC
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Hi all. I bought this motherboard also less than a month, the GA-Z77-D3h and i5-3450 with 2 x 4 GB Kingston Hyper to 1600Mhz, Geforce GTX460 OC, PCI sound card Xfi gamer fatality. At first I had the same problem! and I had thought that only happened to me! But after many freezes and testing ... works in the bios F14 leaving all values "default". Since yesterday I have not had a freeze. the BLCK is 100.1 if in order, therefore, understand that there is the problem. Honestly, I THINK the problem comes because of their "movements of voltages and frequencies." I hope that they get ANOTHER review to use this board to make "someday" OC. Greetings and to your hopes.
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This is bad luck ...
Just after writing the message on this website at the desk reading emails, I froze and I rebooted the PC using a hard reset. I just put the CBK to 100.1 and I hope it does not re-hung. Gigabyte should understand that returning the money. If I have another take her to hang LifeInformatica Barcelona, Spain which is where I bought this damn board.
Greetings and to your hopes.
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I halve also reboot problems with this mainboard.
An i7-3770 with GA-Z77-D3H with blue vengance memory 16GB (4x4gb)
BUT: i have found some conclusions for my situation.
When i upgraded from firmware F8 to F14 it the real trouble began.
First it rebooted once every evening and with F14 i can't start my os without a reboot.
BUT: i managed to get it working (weeks without a reboot)
The following is (i my situation) happening: the reboots only happen when 4 memory modelus are on the board.
When i remove 2 of them the machine is stable. It makes no diffences in which slot i put them.
Now i have it stable with 4 modules. I took 2 memory modules of an other machine 2x2GB and put it too with the 2x4 modules and everything is ok.
I strongly believe the problem is in the kind of memory you put into the machine (or the combination)
Next step is (for me) to try the 100.1 manual setting with the blue vengance module.
I find it also strange that the 1600mhz modules stay on 1333mhz whatever i do.
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I had issues with my memory too, with 4x8GB installed. I could solve the issue by accident, because of memtest86+ crashed always when boot with my underclocked CPU.
If you updated your Bios, you can try to load the default setting in the Bios and then change every Option like you want them, too. After that i only had 1crash in Windows in weeks, and memtest86+ seems to run error free, instead of before loading the default Bios settings.
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Hi all:
I confirm that the solution to freeze the system is:
1. optimized BIOS values.
2. BCKL to 100.10 MHz
3. VCore --> 1.1 v in i5 3450 (imagine that this voltage is valid for all i5 and 7 right?)
I have 3 days without freezing, suspending the machine for hours, activating it from the suspension, leaving it unattended for hours and playing and giving power to the Max Payne 3.
Other partners involved, that this is going?
I am your wait!
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I think there is not one solution for the freezing and rebooting problem.
It varies for everyone with different hardware.
It is nice to hear that some have found solutions for their own problems.
The above mentioned is NOT working for me.
I have a situation which is stable. But i can't get it to work with 4 of the same type of modules.
(Corsair Vengance Blue: Quad pack)
When i change my BLCK to 100.10 the troubles begin.
I can't even reach the login screen and the system hangs.
Logfiles: kernel power failure ID41
Now i have only 1 problem: to get it work with 4 slots of memory of the same type.
For me with i7 3770, blue vengance: cmz16gx3m4a1600c9b, Antec current gamer 620W, GA-Z77-D3H,
BIOS F14 optimized values (everything auto) (BLCK = auto)
Running without a freeze in weeks, even when i game in HD for hours.
Are there others who have the same memory as i do?
PS i have changed the memory clock settings to 1600mhz and that looks good too!!! fingers crossed!!!
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I think there is not one solution for the freezing and rebooting problem.
It varies for everyone with different hardware.
It is nice to hear that some have found solutions for their own problems.
The above mentioned is NOT working for me.
I have a situation which is stable. But i can't get it to work with 4 of the same type of modules.
(Corsair Vengance Blue: Quad pack)
When i change my BLCK to 100.10 the troubles begin.
I can't even reach the login screen and the system hangs.
Logfiles: kernel power failure ID41
Now i have only 1 problem: to get it work with 4 slots of memory of the same type.
For me with i7 3770, blue vengance: cmz16gx3m4a1600c9b, Antec current gamer 620W, GA-Z77-D3H,
BIOS F14 optimized values (everything auto) (BLCK = auto)
Running without a freeze in weeks, even when i game in HD for hours.
Are there others who have the same memory as i do?
PS i have changed the memory clock settings to 1600mhz and that looks good too!!! fingers crossed!!!
Hi,
after 4 days, I just wake up the computer I did stop for 7 hours at night, and I have been freezing the system. Now I'm testing the option that I have commented to disable support for C3/C6.
I'll report if I have any more freezing.
Greetings and thanks.
Gigabyte has told me:
Thank you for your kindly mail. We are sorry that we do not have BIOS customization service. About the issue you mentioned, after load BIOS optimized setting, please only disable power saving option, [C3/C6 State Support] and see how it works.
If the system works fine with default setting, then the motherboard is working properly.
Regards,
GIGABYTE
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Fortizvi you are my HERO!!!!! ;D ;D ;D ;D ;D ;D ;D ;D
Thank you, it works.......
Maybe to soon to be sure, but it works for some hours now.
This looks like THE solution for me!!!
Running now with 4 slots of Blue Vengance total of 16GB.
Let's try this a little longer to be sure.
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Fortizvi you are my HERO!!!!! ;D ;D ;D ;D ;D ;D ;D ;D
Thank you, it works.......
Maybe to soon to be sure, but it works for some hours now.
This looks like THE solution for me!!!
Running now with 4 slots of Blue Vengance total of 16GB.
Let's try this a little longer to be sure.
Hi!!
I am going to change my motherboard on the other the same! because I could be a batch problem ... I've been told I exchange it for another one. Tomorrow will ride and try it with default values and default all to see if it was a mistake of some motherboards this model ... is either a configuration problem.
We are working with what I said the C3 and C6?
Greetings and waiting
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Hi!
I just changed the motherboard, and all morning installing Windows 7 x64 after 3 hours, the machine has frozen me ... using the F14 Bios, default settings optimized, integrated graphics enabled, and also with the external graphics card. I have two screens connected, one in the integrated graphics card and one on the external graphics card gtx 460 using the system Luvid MVP. Could this be the problem of my freezing? since I have changed the microprocessor and 3550 and now I have the motherboard changed by the same GA-Z77-D3h. Also say, I've used the "stop" to check if it was so ... and half an hour after the suspension was reactivated when the PC is frozen. Now I disabled the C3 and C6, to see if it is also because of that ...
Thank you and to your expected
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:-\ :-\ :-\
After hours of stress testing and heavy gaming/video editting the system was still without any failure, until today out of blue the by doing nothing special a blue screen appeard. (PFN_LIST_CORRUPT 0x0000004E)
Then i rebooted the system and within 15 minutes another blue screen (IRQL_NOT_LESS_OR_EQUAL 0x 0000000A)
I made a big step forward but it is still not perfect.
The logfiles indicate again as before Kernel Power failure ID41.
::) ::)
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:-\ :-\ :-\
After hours of stress testing and heavy gaming/video editting the system was still without any failure, until today out of blue the by doing nothing special a blue screen appeard. (PFN_LIST_CORRUPT 0x0000004E)
Then i rebooted the system and within 15 minutes another blue screen (IRQL_NOT_LESS_OR_EQUAL 0x 0000000A)
I made a big step forward but it is still not perfect.
The logfiles indicate again as before Kernel Power failure ID41.
::) ::)
Hello!
I think my problem I think is was in the power option in the BIOS Power Management. I was ON the ErP and looking in forums, I have seen that this system of "energy saving" must accompany a power supply that is COMPATIBLE! and I think that's why I hang up. So far I have 2 hours with no freezing ErP off and ... of course, rule out that problem is my motherboard and CPU because I changed them today for other news!.
Greetings and you expound it.
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Yep i'm sure that de powersavings (in auto mode) are related to the problem in most cases here.
I have now turned off almost everything what has to do with powersaving.
Also have i set things i know for sure on enabled and not in auto mode.
I don´t believe in hardware failures anymore in this case.
I also switched my memory on RMA by the shop.
I´m going to test with the new settings and keep you all informed.
The erp function....i must look into that.
Good suggestion
Good luck!!
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Since laste changes (for me) it looks like problem is solved.
Looking back it looks like the problem is in the power saving/auto settings of this mainboard.
In my situation it looks like the C3 and C6 auto in disabled and the ErP settings change were the solution.
Now i'm freeze and reboot free since last post. PC almost constant running.
I did something more, i changed every setting of which i was sure to be enabled and punt it on enabled.
Every setting which i didn't want i set on disabled. (less auto settings).
Some setting are stil on auto. (settings of which i was not sure)
I shall report back if anything changes but for me this seems to be solved.
Greetings and i want to thank everybody for sharing information.
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I will never forgot the day when i bought this motherboard.
I changed memory first - i bought supported memory
Kingston KHX1600C9D3/4G
i updated BIOS to F14
Most of things is on auto settings.
MY suddenly PC freezing remain.
I have Intel i5-3570K
thermaltake power supply 750w
PC case is: Coller Master storm enforcer SCG-1000-KWN1
BIOS options are worst that i have ever seen.
When i update BIOS to F14 now i don't have some options-like: Extreme Memory Profile
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Your memory runs at 1333mhz now?
If you have 4 modules try it with 2
Did you try the changes Fortizvi suggested? (a few messages ago.)
Probably you mist just like me one setting with powersaving.
I did at first, later i found it.
This bios has a lot of related power saving features.
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I have 2 modules of 4 Gb and runs on 1600MHZ.
BLCK 100.1
I disabled power saving option, [C3/C6 State Support]
1or 2 days working good and freez again.
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Hi,
I also choosed this mobo for my setup and now I regret buying it :/
I've been trying to fix this issue with solutions proposed here (BIOS update - F14, C3/C6 and ErP disabled) but nothing works... Sometimes if freezes during playing BF3 (the quickest way to freeze) but today it has freezed 2 times during normal web browsing and 3 times during booting (on Gigabyte logo).
I think I'll return it and buy Asus or MSI instead.
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Does anyone also have a 78xx graphic card? Cause I've found that mine 7850 card is giving me this issues (or giving it besides the mobo). I turns out that these cards have faulty drivers or something like that - many people have black screen issue with them (with different manufacturers). I'm still trying to narrow down the problem.
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Hi
It does indeed sound like a graphics card driver issue and I am sure they wil sort it out soon. For now though try disabling ALL power saving options in the BIOS and Windows.
You could also try turning down the hardware acceleration of the GPU and see if that makes it any more stable. Often this will help if there is a problem with graphics instabilities.
If neither of these work I would suggest starting over and build the system outside of the case and just a very basic unit to start with. If you want help with this side of things please post back.
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Hi all:
Those of you with freezing problems in the system, test ONLY to disable the bios option ErP Power management. The freezing problem, I have found that is not due to PCI soundblaster cards or anything, if not more of the energy control systems, both Windows 7 and BIOS. Therefore, do the following:
- Power Management -> ErP Disabled.
-Windows 7:
- Power Options -> PCI Express -> Power Management link state -> Disabled
- Power Options -> USB Configuration -> Disabled
With this, you will forget to take longer freezes "random" in your machines. Therefore, there was a problem of self-Z77 or not, of energy saving systems with new Intel chips and the system of "saving" power of graphics cards, leaving them in standby state and cause frostbite because of these savings.
regards
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Hi again.
I was fighting this problem and failed so far. I haven't yet tried your suggestions cause I focused more on gpu than mobo so I forgot to check this topic...
My experiences so far:
- pc doesn't crash in benchmarks. I've tried Furmark and 3Dmark for at least an hour with no issues.
- it doesn't crash in Metro 2033 demo but with DirectX11 I have some artifacts (flickers, black curtain). DirectX10 - no issues and no crashes (1 hour of testing).
- crashes in Battlefield 3 (after 15 minutes of Campaign mode) and Mafia 2 Demo (it takes about 2-3 rounds of benchmark mode and it crashes).
- no crashing in desktop (all day long)
- sometimes my computer won't boot - it doesn't reach post (monitor stays in stand-by mode) and restarts few times. It takes about 2-5 self-restarts and then it usually boots. Current mobo bios is f14 - I didn't notice this restarts on f10.
- I wanted to try unofficial drivers from guru3d forum. I've uninstalled previous (12.6) and restarted my pc. Now Windows 7 won't boot :/ It reaches Windows boot logo and then it restarts itself. I've had this issue when I updated mobo bios from f10 to f14 so I guess clean installation will work. But why the system crashed after uninstalling gfx driver? I've done this before and nothing like this happened...
So today I'll try to do clean Windows install and try benchmarking Mafia 2 with unofficial drivers from guru3d. I think I will also try the card with different PC. I'll also try your suggestions with power options.
I don't know if I have only graphics card problem or is the mobo faulty as well... I will try to test the pc using only integrated graphics.
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Hi, just wish to share with everyone that i have not had a single freeze/blank screen since I've applied these changes.
BIOS
- Power Management -> ErP Disabled
- C3/C6 and ErP disabled
- BLCK 100.1
Windows 7
- Power Options -> PCI Express -> Power Management link state -> Disabled
- Power Options -> USB Configuration -> Disabled
My PC Specs:
- i5-3570
- GA-Z77-D3h (F14)
- Corsair Vengeance DDR3 1600mhz (4GB x 2)
- Sapphire 7870 OC
- Seasonic S12 II 620w
- Crucial M4 128gb, Hitachi 2TB 7K3000
- Corsair 400R
- Win 7 SP1
Btw, has anyone tried the latest bios F18? Hope it solves the issue without any troublesome tweaks...
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Is this problem still being looked into as the problem still persists on my system with the F18 bios, I have tried all the suggested tweaks without success. Annoyingly after flashing with F18 I had 1 freeze in 2 weeks until the past couple of days where it started again.
So far the problem is there whether its overclocked or just on optimised defaults.
My specs:
I5-3570K
GA-Z77-D3H (F18)
Samsung Green 8GB (2x4GB) DDR3
560TI
Creative X-Fi Fatality
Crucial M4 64GB
WD Caviar Black 1TB
Coolermaster 550w PSU
Win7 x64 SP1
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In case anyone else still has this problem I've found the cause of my freezing, turns out the motherboard doesn't like the X-Fi pci card. Since removing it the system hasn't crashed once so it worth trying if you've got one of the older pci X-Fi cards and still get freezes. Still waiting to hear back from support on the issue but I know for a fact the X-Fi is not faulty as I've tested it in 3 different computers.
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Well, I was freeze free for about 2 Months but now it´s back.
After 1st freeze since long time I change from F14 to F18 but didn´t change anything else worth mentioning.
Right before writing this I had two freezes in a row. I´m scared :-[
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I'm getting this issue as well, tried the suggestions but don't seem to work in my case.
If my machine locks up it is within 1-2 hours of me restarting it, if it doesn't lock up it will be fine until I restart it (patches etc) can stay up for 2 weeks without issue and then freeze within an hour of restarting.
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Dear all,
I'm owning this MoBo since end of June 2012. First everything was ok. Then the mentioned freezing occured more and more.
In August I wasn't even able to re-install windows, since random crashing occured during the setup.
I was also in contact with GB-support, but I've already tested and tried out everything they suggested.
When BIOS F18 came out I flashed it and was able get the system stable again(with help of the hints in this thread).
Then everything was fine for some weeks, but now the random freezing is back with the same sympthoms - Nothing helps(resetted BIOS, checked Mem/HD, played with different BIOS options, etc.). My other HW is definitively ok, the only thing left is this strange MoBo.
As I see, other users are expieriencing similar problems. System is quite unusable for me now. If there's no solution for this issue during the next few weeks, I'll return this piece of HW.
Anyhow, I'm still hoping that someone has THE idea.
Does anyone have expierience with the F19b BETA Bios of this MoBo???
Regards
Crimps
PS:
This are the specs of my system:
CPU: Intel Core i5-3550
MoBo: GB GA-Z77 D3H (F18)
RAM: Corsair Dominator 1600 8GB DDR3 - running at 1333 MHz
GK: Gainward Nvidia GTX 560 Phantom
PSU: Antec High Current Gamer 520W ATX23/But I tried a 600W PSU also without any changes of system behavior
HD: Hitachi 2TB HDS723020BLA642
AND for testing reasons
an old Maxtor 250 GB 7200 SATA2
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Fighting a losing battle m8 Gigabyte don't give a s*** once they have yer ££.
I'm have the same problem , unusable board and no support.!!!!!!!!!!!!!!!!!
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hmmm, I'm confused... ???
I flashed the F19b BIOS without any inprovement of the situation... So I went back to F18, reconfigured the old stable options(C3/C6 disabled, deactivated ErP, increased Vcore slighly, set BCLK to 100.1 and some minor changes) and voilá: system is running stable again. Not even one freeze in three days of intensive testing. I will not touch any of my configured BIOS options to get an idea what's the key to the problem, because I'm afraid to get my system unrunnable again(You know: never touch a running system ;) ).
We'll see how long this state will last.
Maybe someone can reproduce this "fix" ?!
PS: I forgot to mention that I'm using Win7 64bit as OS in my last post
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Adding to the pile, same mobo with an i7 3770k on it, currently testing mems, which by the looks of this thread seems they are going to be fine. Currently F18 mobo is rev 1.0
I switched from asus because i wanted a longer life time reliable HW, not interested in OC, now i am asking my sell if that was a mistake.
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At the moment I think to have solved the problem for me. The time spended wasn´t worth the money saved, but in the end culprit seems to be an hard to detect compatibility issue with the RAM.
Having installed 32GB I went through an testing Odyssey. Not only does it take a lot of time to run a full test cycle with any memtest program, furthermore not always you will find an error in acceptable testing time (if you need the PC). Those two circumstances with the false impression of solving the problems due to an upgrading of the bios version let me believe to have solved it.
Not to make it any longer. 2 Dimms had compatibility issues. Changing them solved my problem and they now run without any issues in the second build.
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Would wish that solved my issue, my components are all on gigabytes approved list. Wandering if its time to get refunded for my money.
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yer right ;)
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at the end of the day , they sold you a motherboard with power problems, and will not admit it (even though they updated board with new revision 1.1)
How long till you admit there is a build probelm??
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I have to agree, we should get refunded and the 1600 labeling be removed from this boards, my sticks will run just fine at 1333, crank it to the manufacturers specs of 1600 and system becomes unstable, auto config, manual config, now i have to "convince" the retailer that this boards dont support 1600 as labeled, and try to get another brand that actually does.
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Hi, I have a similar freezing problem on a new built I did for a customer. Spec as follows
Z77-D3h Rev 1.0 Bios F18
Intel Core i5 3570 3.40GHz
Kingston 16GB (4x4GB) DDR3 1600MHz HyperX Genesis XMP Memory Kit CL9(9-9-9-27) 1.65V Non-ECC - running at 1333mhz
OCZ 240GB Agility 3 2.5" SATA-III SSD
Using integrated gfx, Windows 7 64-bit
Originally purchased CIT 650w PSU, but it was DOA, so used ACE 550w PSU, which seems ok.
Nothing is OC'd
Have disabled ERP in Bios, and using Windows power management, set to max performance, sleep off, hibernate off, HDD sleep to 6000 minutes (can't see an "off" setting). Can't find where to set c3/c6 states in BIOS, will have another look. OCZ forum suggested a firmware update on the SSD, but as others have had similar problems using HDDs, I can't see this helping. All drivers are up-to-date, Windows updates are up-to-date. One of the Event Viewer errors pointed to an error with AVG, so replaced it with Avast - same problem.
Is it worth doing a firmware update on the SSD? Have I missed anything as far as anyone can see? Has anyone had any long-term joy in solving this?
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Z77-D3h Rev 1.0 Bios F18
Intel Core i5 3570 3.40GHz
Kingston 16GB (4x4GB) DDR3 1600MHz HyperX Genesis XMP Memory Kit CL9(9-9-9-27) 1.65V Non-ECC - running at 1333mhz
OCZ 240GB Agility 3 2.5" SATA-III SSD
Using integrated gfx, Windows 7 64-bit
Originally purchased CIT 650w PSU, but it was DOA, so used ACE 550w PSU, which seems ok.
Nothing is OC'd
Im sorry to tell you, baring a defective hardware issue, this is your problem, this board does not actually support 1600 it supports "some" and only with "custom" configuration.
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Is this the case even with it running at 1333mhz? The multiplier in the BIOS is set to 13.33
Edit:
An interesting note on this. During testing, I set the sleep timer to 1 minute, as at the time I thought it was just a waking issue. After 1 minute, the system went to sleep, and upon awaking, Windows explorer had stopped (no taskbar, icons, etc). So I left it while I carried on googling on another machine, and the machine went to sleep again (1 minute timer). I woke it again, only this time, Windows explorer had resumed. Does this point to a RAM issue?
2nd Edit:
Just spotted that in the specs, the RAM states "1.65v", but in the BIOS it is running at 1.5v (with no visable option to change it). Could this be something to do with it?
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I wonder whether the 1.1 revision had anything to do with the freezing problems and the new version is more reliable..
Just spotted that in the specs, the RAM states "1.65v", but in the BIOS it is running at 1.5v (with no visable option to change it). Could this be something to do with it?
In those same specs, what is the stated frequency? I expect those 1.65v relate to the 1600MHz mode. (or higher)
I believe most sticks will be configured to operate at 1333MHz@1.5V by default, though some of the modules may have been rated for higher frequency operation by the manufacturer (and you have the option to set up that operation via the bios.. frequently there is an XMP profile for this from the manufacturer).
P.S. also, I suspect there is an option in bios, that enables access to advanced settings, such as component voltages...
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Hi!
I've got some strange thing with this motherboard.
I have the bios F18.
I'm using DVID to put the vcore down to my minimal oc value (0.89v for 3.4 Ghz and 0.732v for 1.6 Ghz). DVID work find but my problem is that BLCK.
I'm running OCCT monitoring to check the BLCK value and the min max is not equals to 100 mhz sometime it goes down to 68 mhz sometime it goes up to 446 mhz but it usually got up to 109 Mhz;
The things is the BLCK is unstable. In the bios it's on Auto value.
But if i put it to 100.1 Mhz, i can't boot into windows, impossible to login. And my data was corrupted when i put back to Auto
Some people told me to put spread spectrum to disable, put i can't find it in the bios so i think is not possible to change this value..
ERP Disable
here 111 mhz
(http://img11.hostingpics.net/thumbs/mini_1602332012120900h31FrequencyCPU0.png) (http://www.hostingpics.net/viewer.php?id=1602332012120900h31FrequencyCPU0.png)
here 446 mhz
(http://img11.hostingpics.net/thumbs/mini_1437642012120901h34FrequencyBus.png) (http://www.hostingpics.net/viewer.php?id=1437642012120901h34FrequencyBus.png)
and here far cry playing game 88-106 mhz but on openhardware it's 100 mhz, maybe the scan of blck with open monitor is not enought fast
(http://img11.hostingpics.net/thumbs/mini_411864bclk.png) (http://www.hostingpics.net/viewer.php?id=411864bclk.png)
on all this screen, the computer didn't freeze, but on other time it did... randomly
Sometime my computer freezes and for me the problem is that BLCK.... But how to fix it?
thx
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I think I have found the permanent solution for freezing problems.
Before, I have checked all your solutions without success. My configuration is: Core i5 3570k (no OC), AMD HD7850 2 GB, 2x 4 GB DDR3 1600 Mhz (GoodRAM), SoundBlaster X-fi Platinum, BIOS F18.
The freezing effect on my configuration: random, sometimes once per day, sometimes 1 per hour, screen is frozen, glitchy sound in speakers.
Solution for me: BIOS UEFI Settings, PEG Gen3 Slot Configuration- change from auto to PEG v3 (you should adjust it same as your graphic card is)....
Yeah, that's tricky setting caused all that freezing problems. I hope that Gigabyte Support will read it and change the default setting for this to safe PEG v1 or just fix auto option.
I know what a pain in the ass was that problem, so after discovering this I have decided to register an account here and share this with you guys.
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My perm solution to this problem was to buy an ASRock Z77 Pro 4 board, rock solid with all the same hardware.
Used to always recommend and buy Gigabyte, no longer, emailed support and they were not willing to admit or assist in any way.
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Think may have found the problem to the freezing in bios and unable to overclock past 4.4 on GA-Z77-UD3 as Ive tried 2 sets of 2x4 corsair memory with no luck,so I thought of taking out my GSKILL 4x2 1600 memory and try them out and so for no lockups in bios and able to run memory at their 1600 speed with a 4.5 Ghz on cpu and so for all is good and it past twice IBT on max setting for 10 runs each time ,were as with the other module(corsair) it would fail each time within a short time of running IBT.so Ime thinking the issues must come from running modules of 4Gb on the system.maybe if some of you have modules of 2Gb of memory to try them out on these motherboards as I know its a big problem for the gigabyte Z77 motherboards.
will keep testing to see if things go allwright and post.
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I think I have found the permanent solution for freezing problems.
Before, I have checked all your solutions without success. My configuration is: Core i5 3570k (no OC), AMD HD7850 2 GB, 2x 4 GB DDR3 1600 Mhz (GoodRAM), SoundBlaster X-fi Platinum, BIOS F18.
The freezing effect on my configuration: random, sometimes once per day, sometimes 1 per hour, screen is frozen, glitchy sound in speakers.
Solution for me: BIOS UEFI Settings, PEG Gen3 Slot Configuration- change from auto to PEG v3 (you should adjust it same as your graphic card is)....
Yeah, that's tricky setting caused all that freezing problems. I hope that Gigabyte Support will read it and change the default setting for this to safe PEG v1 or just fix auto option.
I know what a pain in the ass was that problem, so after discovering this I have decided to register an account here and share this with you guys.
The solution you mentioned works like a charm for my config:
cpu: intel core i3-3225
mobo: gigabyte ga-z77-d3h (rev 1.0), bios: f13
ddr3: geil evo two 2x4 gb, 1866 mhz
hdd: seagate 1.5 tb, 7200 rpm
vc: asus radeon hd 5770, 1 gb
Thanks a lot for your advice, i was becoming very desperate in solving this annoying problem
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Nothing written above helps. I have 2 PCI devices, may be that is problem. Gonna back the MB.
BIOS F18
RAM 2x4Gb Hynix 1333
CPU 3570K
PSU 600
Video Gigabyte 660
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I have a Z77X-D3H, I've been following the "solutions" here, it had diminished the lock-ups from "often" to "not as often", but I still can't help flaming at Gigabyte. People should hit these guys where it hurts, in their pockets, maybe then they'll learn a lesson. Flaming aside - are there any hopes for gigabyte ever solving this issue or should I boycott them next time I get a new motherboard?
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Turn off the Intel Virtualization Technology (VT-x) inside BIOS.
Let us know if it works for you.
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Hello,
my runs for ages without freezing. the problem is that its a w7 install with dead internet. the dhcp service is not running and cant be started manually. i have a second hdd with windows 7 running normaly with internet etc. with it its freezi now and there . sometimes twice or more during an hour, sometimes nothing for a week. also it almost dont hang up when the pc was under load. tried all suggested here and other stuff found on web nothing really helped.
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Turn off the Intel Virtualization Technology (VT-x) inside BIOS.
Let us know if it works for you.
No dice.
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I have the same issue for a Z97X UDH3. Seems to be solved by disabling C3 and C6 as suggested above.
Really Gigabyte, you keep on copying the same mistakes across your motherboards without fixing them?
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I'm having the same issues as all of you. About to try above settings...such a shame.