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Official GIGABYTE Forum  |  Questions about GIGABYTE products  |  Motherboards with Intel processors  |  Z87 Motherboards  |  GA-Z87X-UD3H Issues - Booting, WoL, USB Resets, Ram Timing « previous next »
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Author Topic: GA-Z87X-UD3H Issues - Booting, WoL, USB Resets, Ram Timing  (Read 3881 times)
TJ
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« on: August 18, 2013, 12:45:21 am »

Greetings,

I thought I would post this as my experience with my 2 week old GA-Z87X-UD3H system.  I upgraded from my perfectly running GA-X48-DQ6 mobo system to the GA-Z87X-UD3H with the following:

BX80646I74770 - Intel Core i7 4770 (3.40Ghz / 8MB / LGA1150 / Quad Core) - Non K, I'm not interested in OC but want this mobo for features

CML16GX3M2A1600C9 - Corsair 16GB (2x8GB), PC3-12800 (1600MHz) DDR3, Vengeance LP, 9-9-9-24, 1.5V, Dual Channel Kit

OCZ - VTR1-25SAT3-256G - OCZ 256GB SSD, Vector, SATA III

To use with my existing case, HD's, Video card (GTX570) and PSU (Cooler Master RS-850-ESBA Real Power M850) and Keyboard (Logitec G15) and Mouse (Logitec Mx518).

Now, I've been building systems for 20+ years since I was a teenager, I'm pretty confident it's been assembled well and there's no obvious hardware issues but I'm concerned about compatibility and stability of this motherboard due to the quirks it seems to have.  I asked my supplier about the ram compatibility before purchase and was told it was well suited to the board.

I am running Windows 8 pro (I know I know, but we are using 2012 server at work and clients have Windows 8 and I need to be very familiar with it so I'm forcing myself to use it and to be honest, its been great (didn't think I'd say that))

What I've found and am experiencing so far:

a) Power on Issue, for some reason on a Cold power on the system fails to POST and just sits there, but after a reset or 6 (random, could be 1 or many)  it fires up (if the onboard post check on this mobo shows b4 code, it wont boot for sure).  This seems quite random and is very annoying.  I am not overclocking in any way.

b) Keyboard/mouse USB connectivity drops out randomly whilst system is running, keyboard/mouse can simply dissapear and will either come back on their own or need to be unplugged and re plugged back in. From reading several forums I have found that there's an issue with the G15 plugged into USB3, I have since started using the USB2 ports for Keyboard/mouse/headphones and it has not locked/reset them since.    I have also read on the Logitec forums that Setting Legacy USB support ON and  EHCI handoff ON may fix this issue as well and have both these set.  For now I'm OK with using USB2 ports and they are old USB devices now.

c) Wake On Lan does not work no matter what settings I have tried in Bios and settings within Windows for Sleep mode etc.  I use WoL a lot with my systems remotely and am familiar with setup, it just doesn't work on this motherboard.

d) Ram purchased to suit mother board is defaulted to 1333, not 1600 which whilst a small concern I'm not into overclocking and is annoying.  Setting it manually in the Easytune to 1600 seems to work absolutely fine but I'm not sure if I should leave it this way.

Now, I've updated all the Gigabyte software, installed USB3 patches, I've updated to F7 bios as per reading here and still the above issues exist.

I wondered if it could be a PSU issue, but I'm doubtful.  Its not fully ATX 2.3 per it's age but could that be an issue concern as it's plenty grunty enough for my machine?

In a nutshell I can't reliably power on my machine remotely (at all), or pushing the reset button/power cycling and it will be random if it boots past b4.  Once the system is up and running it's rock solid, can't fault it but are the above issues something you would RMA/replace the motherboard for?  The turning on issue is really annoying to be honest.

Regards,

TJ


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dredge3
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« Reply #1 on: August 20, 2013, 09:54:30 pm »

I have the ud5h and having loads of silly issues. 20+ years experience here too. Not clocking it yet as its too unstable. I am using a ssd drive, for my OS (win 7) for my first time. FAST BOOT, but it doesn't always boot. Sometimes it doesn't detect a drive, yet I have 3!!! reset and all is ok. I have latest bios F7. Think I have all latest drivers (getting old) SSD have no firmware updates. Had the odd freeze while looking on PETs FOR HOMES. It Is a rubbish site. I have run Mad Onion benchmarks all smooth...sorry Futuremark lol.
Ill give it 3 months, then go back to ASUS if not spot on
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TJ
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« Reply #2 on: August 21, 2013, 04:06:20 am »

I believe I have found a solution to the booting issue on my machine.

I have 2 external Western Digital USB 2 Hard drives (1.5Tb and 2Tb) which I use for backups, etc.  With them plugged into any of the USB 3 ports on the motherboard, the system will stall with a b4 code 5/6 times (note drives are always powered on, and this isnt just from a cold boot of the PC, if i reboot it at any time it stalls before post).  I have since unplugged them and only have my Keyboard/mouse and headphones plugged into the USB 2 ports and the system seems to boot perfectly nice and fast.  I didn't realise that USB 3 ports would have such and issue with USB 2 equipment but alas if that's the case, that's the case.  Seems a shame to have to use an old external USB 2  hub to plug in all my gear when I have a heap of USB 3 ports begging to be used on the back of my machine.   On the plus side, it looks like I've found a plausible excuse to upgrade my backup drives to a nice sized external USB 3 Smiley

The other issues remain, but I can put up with those whilst annoying the power on issue was my main beef.  I'm kind of regretting going gigabyte this time around to be honest, I'll certainly be considering other options next time.

T.

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TJ
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« Reply #3 on: September 14, 2013, 12:14:36 am »

Following this up again,  System remains stable with no booting issues keeping all USB2 devices only using USB2 ports.

A new 4Tb external USB3 drive plugged into the USB3 ports on motherboard do not present any problems with booting or use at all, although I have had one instance in the last 2 weeks of the drive just disappearing.

All other issues remain but system seems stable with official F7 bios and keeping USB2 devices on USB2 ports only.



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maxben
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« Reply #4 on: December 16, 2013, 10:47:11 am »

Hi,
I have recently purchased the same board as you have, and I have the very same problem about WOL. I did my homework before and was led to believe this board supported WOL as indicated in this link 
(
 http://uk.hardware.info/reviews/4444/26/33-haswell-motherboard-group-test-26x-z87-4x-h87-and-3x-b85-gigabyte-ga-z87-hd3
 ), but i cannot find it the bios. Can you, or anyone reading this post, please help.
Thanks.
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mk16
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« Reply #5 on: December 19, 2013, 04:03:52 am »

sorry if i missed it in one of the post but, could you please elaborate on what problems your having with WoL. I wish to know if im not the only one and this is a somewhat common issue.
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