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Gigabyte SIV (System Information Viewer) reports wrong Memory?

Gigabyte SIV (System Information Viewer) reports wrong Memory?
« on: November 18, 2014, 09:22:24 pm »
I have 2 modules of Corsair Dominator Platinum DDR3-2133 (part# CMD16GX3M2A2133C9)

It is a PC3-17066 type of memory, but SIC reports it as a PC3-10700 (667Mhz) one.

Bug or they sold me the wrong RAM?

CASE Corsair 600T, PSU Corsair AX1200i, MoBo Gigabyte GA-Z97X-SOC FORCE, RAM Corsair Dominator Platinum DDR3-2133 16GB (2 x 8GB), CPU i7-4790K, CPU COOLER Noctua NH-D1, GPU MSI GeForce GTX 970 4GB Twin Frozr V, SSD Samsung 850 Pro Series 256GB

autotech

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Re: Gigabyte SIV (System Information Viewer) reports wrong Memory?
« Reply #1 on: November 21, 2014, 02:33:32 pm »
10700 is ddram 3 1333
GA-Z170X-UD5,Core i5-6600K,16 GIG,3200 ram ,2 X Corsair 240GB SATA III SSD, 500 gig HD,7 ult 64\, Rx-480 8gig\

Z97X-SOC GIGABYTE, I5 4670k, 16 gig 1600 ram, 240 gig sata3 SSD,1x 500HD/ R9 280x, corsair 650 RM PSU

GA-Z97X-Gaming G1,850 corsair,,DDR4 3200,240SSd,6950 video,850EVA

Re: Gigabyte SIV (System Information Viewer) reports wrong Memory?
« Reply #2 on: November 23, 2014, 02:37:32 am »
Yes, that's right. DDR, double rate ram, so 667*2=1333.

Point is, I bought DDR3 2133Mhz ram!  :|
CASE Corsair 600T, PSU Corsair AX1200i, MoBo Gigabyte GA-Z97X-SOC FORCE, RAM Corsair Dominator Platinum DDR3-2133 16GB (2 x 8GB), CPU i7-4790K, CPU COOLER Noctua NH-D1, GPU MSI GeForce GTX 970 4GB Twin Frozr V, SSD Samsung 850 Pro Series 256GB

autotech

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Re: Gigabyte SIV (System Information Viewer) reports wrong Memory?
« Reply #3 on: November 24, 2014, 01:12:08 am »
Well if you cant set it higher in bios then contact seller and explain what happened.
GA-Z170X-UD5,Core i5-6600K,16 GIG,3200 ram ,2 X Corsair 240GB SATA III SSD, 500 gig HD,7 ult 64\, Rx-480 8gig\

Z97X-SOC GIGABYTE, I5 4670k, 16 gig 1600 ram, 240 gig sata3 SSD,1x 500HD/ R9 280x, corsair 650 RM PSU

GA-Z97X-Gaming G1,850 corsair,,DDR4 3200,240SSd,6950 video,850EVA

Re: Gigabyte SIV (System Information Viewer) reports wrong Memory?
« Reply #4 on: November 24, 2014, 10:46:57 am »
Well, according to CPU-Z, BIOS and SIV, ram is currently running at 2133ish mhz. But its name/type is still PC-3 10700@667
Ballicom replied saying they're happy to test the ram and replace/refund if faulty.
Is there anything else I could do to make sure it's the right type of ram?
CASE Corsair 600T, PSU Corsair AX1200i, MoBo Gigabyte GA-Z97X-SOC FORCE, RAM Corsair Dominator Platinum DDR3-2133 16GB (2 x 8GB), CPU i7-4790K, CPU COOLER Noctua NH-D1, GPU MSI GeForce GTX 970 4GB Twin Frozr V, SSD Samsung 850 Pro Series 256GB

Re: Gigabyte SIV (System Information Viewer) reports wrong Memory?
« Reply #5 on: November 24, 2014, 09:37:38 pm »
Today I installed another utility called RAMMon.
I have generated a PDF (attached) you can check.

What should I do? Ballicom have contacted me saying they are happy to replace/refund the RAM...but I don't want to stay 1 week with no PC! :D

CASE Corsair 600T, PSU Corsair AX1200i, MoBo Gigabyte GA-Z97X-SOC FORCE, RAM Corsair Dominator Platinum DDR3-2133 16GB (2 x 8GB), CPU i7-4790K, CPU COOLER Noctua NH-D1, GPU MSI GeForce GTX 970 4GB Twin Frozr V, SSD Samsung 850 Pro Series 256GB

autotech

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Re: Gigabyte SIV (System Information Viewer) reports wrong Memory?
« Reply #6 on: November 25, 2014, 02:18:20 am »
If cpuz and also your attached report states it is running at 2133 I would leave it alone. If it was really only 1333 ram then it would in no way reach 2133 so you are safe.

Just because a program reports a number as in  10700 that is reading off the chip id.  they could use that numer an many chips but in face the chips you have are 17066 as you can tell by speed.
GA-Z170X-UD5,Core i5-6600K,16 GIG,3200 ram ,2 X Corsair 240GB SATA III SSD, 500 gig HD,7 ult 64\, Rx-480 8gig\

Z97X-SOC GIGABYTE, I5 4670k, 16 gig 1600 ram, 240 gig sata3 SSD,1x 500HD/ R9 280x, corsair 650 RM PSU

GA-Z97X-Gaming G1,850 corsair,,DDR4 3200,240SSd,6950 video,850EVA