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thermald.exe caussing blue screen of death

thermald.exe caussing blue screen of death
« on: June 06, 2015, 11:16:24 am »
Hey
I recentlly bought GA-X99-UD7 WIFI (rev. 1.0) using Bios F8

my setup is

Quote
Gigabyte GA-X99-UD7 WIFI, Socket 2011-3
Crucial DDR4 Ballistix 2400MHz 16GB
Intel Core i7-5930K, Socket-LGA2011-3
2 XFX-Radeon-HD-5970 AMD working in  crossfire
Window x64 Utimate edition
Corsair SSD  Disk
Cr

After all was setup i got this random Blue screen of Death  :(


I decided to debug crashdump and it seemd to be the thermald.exe that are making the hardware to fail.

here is some debug info.

Code: [Select]
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: symsrv*symsrv.dll*f:\localsymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18839.amd64fre.win7sp1_gdr.150427-0707
Machine Name:
Kernel base = 0xfffff800`0284c000 PsLoadedModuleList = 0xfffff800`02a93730
Debug session time: Fri Jun  5 19:16:37.108 2015 (UTC + 2:00)
System Uptime: 0 days 2:36:44.012
Loading Kernel Symbols
...............................................................
................................................................
........................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`7efdf018).  Type ".hh dbgerr001" for details
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800f54d028, bf800000, 200401}

Probably caused by : hardware

Followup: MachineOwner
---------

11: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800f54d028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000200401, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  thermald.exe

CURRENT_IRQL:  f

STACK_TEXT: 
fffff880`02448c58 fffff800`02815a3b : 00000000`00000124 00000000`00000000 fffffa80`0f54d028 00000000`bf800000 : nt!KeBugCheckEx
fffff880`02448c60 fffff800`029d9c33 : 00000000`00000001 fffffa80`0f16aea0 00000000`00000000 fffffa80`0f16aef0 : hal!HalBugCheckSystem+0x1e3
fffff880`02448ca0 fffff800`02815700 : 00000000`00000728 fffffa80`0f16aea0 fffff880`02449030 fffff880`02449000 : nt!WheaReportHwError+0x263
fffff880`02448d00 fffff800`02815052 : fffffa80`0f16aea0 fffff880`02449030 fffffa80`0f16aea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02448e50 fffff800`02814f0d : 00000000`0000000c 00000000`00000001 fffff880`024490b0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02448e90 fffff800`02808e88 : 00000000`00000000 00000000`00000010 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02448ec0 fffff800`028bf1ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02448ef0 fffff800`028bf013 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02449030 fffff800`028b74e8 : fffff800`02b64bc7 fffff880`10c0cb60 fffffa80`00000020 00000000`00000018 : nt!KiMcheckAbort+0x153
fffff880`10c0c638 fffff800`02b64bc7 : fffff880`10c0cb60 fffffa80`00000020 00000000`00000018 00000000`00000000 : nt!memmove+0x208
fffff880`10c0c640 fffff800`02b649df : fffffa80`108e9b10 00000000`0075005a fffffa80`13f9a410 00000000`036fee28 : nt!MmCopyVirtualMemory+0x17b
fffff880`10c0c9f0 fffff800`028bfb53 : fffffa80`1a0b2060 00000000`055fe048 fffff880`10c0ca88 00000000`000040e4 : nt!NtReadVirtualMemory+0xff
fffff880`10c0ca70 00000000`76f8dfaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`055fe028 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f8dfaa


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

I read http://forum.giga-byte.co.uk/index.php?topic=14974.0
Can this be the fan control making this crash?

crash triggers at adresss 0xfffffa800f54d028

So im hope there are some devs around to help me figure out this problem



« Last Edit: June 06, 2015, 11:17:47 am by storm shadow »

Re: thermald.exe caussing blue screen of death
« Reply #1 on: June 07, 2015, 11:08:49 pm »
after i removed SIV there haven't been any crashes.Hope they can update either BIOS or app, so it dosent causes the error.