Hi TomMy first time here as well and like you a bit disappointed with the level of support. Tried the main site, not good there either. I have a P37x and apart from a couple of niggles, which is why I was here, I am extremely pleased with it. The screen is the best I have ever used. My build has a SSd and a normal hard drive and is fast to boot up etc. I chose it mainly for the cooling ability which has lived up to expectations although I would like more control rather than the very basic 'tweaks' offered.One of my niggles is the very useful Smart Update. Well it would be useful if it didn't take an age to update one item. I have always on 100mb broadband. Updating the intel graphics card this morning was over an hour. Updates outside of the SM system are super fast so it's a real bug bear. Anyway despite that I would recommend you buy it, when I researched it ticked the buttons I needed most, screen, graphics and cooling.