Official GIGABYTE Forum

Nvidia Graphics Card not recognized

rluci

  • 1
  • 0
Nvidia Graphics Card not recognized
« on: August 12, 2016, 07:24:05 pm »
Hey folks, this is a brand new build:
- Gigabyte Micro ATX DDR4 NA Motherboard GA-H170M-DS3H
- Intel I7-6700 Processor
- NVIDIA NVS 310 1GB x16 Graphics Card -VCNVS310DP-1GB-PB
- Windows 10 Pro
- EVGA SuperNOVA 550 GS Power Supply

Been at this for 2 days now and I cannot get the system to recognize the presence of the video card. The card works fine in another computer, seats perfectly in this one and is getting power. At this point, I'm certain it's the mobo settings.

Can anyone assist?
Thanks much
rluci
« Last Edit: August 12, 2016, 07:26:24 pm by rluci »

shadowsports

  • 2245
  • 67
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: Nvidia Graphics Card not recognized
« Reply #1 on: August 13, 2016, 04:04:37 am »
Greetings,
Based on the cursory info you've provided, I'd start with this...

Check with the card manufacturer and ensure the cards BIOS is compatible with the BIOS and operate mode of the motherboard.  PNY or NVidia? 

Are you using UEFI?  Have you tried Legacy boot?

The more information you can provide about your system and the troubleshooting steps you've taken the easier it might be for us to help.
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW