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Can't get the Smart 6 software to run on the new 2011 UD3 motherboard

Aussie Allan

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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #15 on: January 14, 2012, 10:50:53 pm »

   Errrrrrrrrrrrrrrrrrr the motherboard won't function without the BIOS ! ..... who exactly build this machine for you anyway ?...... I really want to ring them on Monday? ...........Seriously!!!

  Aussie Allan
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Fatman

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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #16 on: January 14, 2012, 11:03:45 pm »
Maybe with the later bios they have turned something down as not to fry your board? You have nothing to lose by updating it. There will be bug fixes and tweaks I'm sure.

Just use Qflash to do it and NOT @Bios........


Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #17 on: January 14, 2012, 11:24:00 pm »

   Errrrrrrrrrrrrrrrrrr the motherboard won't function without the BIOS ! ..... who exactly build this machine for you anyway ?...... I really want to ring them on Monday? ...........Seriously!!!

  Aussie Allan

Actually, this particular manufacturer does not take phone calls, and has absolutely no service dept (now I find out)(the hard way).  There are other issues with the machine as well, the media reader which hooks directly to the board is slower than my P4 and nearly useless, and the SSD failed as well after formating, windows can no longer find it, though it seems to be there as a secondary drive, which does not speed windows up any, not that a dead hard drive can run windows.  I can get my money back if I pay for shipping and a 15% restocking fee, which leaves me out about $400.00 American, on a machine that was never fully functional and failed fully inside of 2 weeks.  I was going to buy the parts myself, but decided that it was both cheaper and easier to buy direct.  I was wrong.

Aussie Allan

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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #18 on: January 14, 2012, 11:40:06 pm »


  There bluffing !   15% restock for a failed machine under warranty.....and under 30 days!! ..... start ringing your local member Monday first thing.... you have consumer rights .... exercise them

  You have had a bad experience with a shonky system builder ....not a motherboard manufacture......go get-em Rex!

  Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #19 on: January 15, 2012, 01:32:45 am »
I have already filed complaints.  The one thing they are not doing is bluffing, because this does not just concern my machine, it concerns every machine shipped with one of the affected Gigabyte motherboards, thus the cost would be considerable for them. If there are 100 machines like mine involved the base number for refunds would be $150.000.00, which would not cover shipping and repair cost, the logistics of returning machines that ship all over the USA and farther I am sure are a serious issue here, they might have sold 1000 or ten times that during the Christmas rush, who knows.  That said, and I do have an issue with this manufacturer, which is separate from the issue with Gigabyte, because the F7 bios did exactly what no bios or hardware update should ever do, which is reduce the functionality of the hardware involved.  The F7 bios from what I have read on the internet, and from my personal experience is responsible for turning off the smart 6 software which results in a computer that will not catch fire due to poor quality Chinese components, because it can no longer be used as it was intended to be used. If the smart 6 software was not intended to be used, or adjust the frequency as it says it will do after a restart, then it should not be there in the first place, and since it is, there is either a hardware failure involved, or con artist are involved in producing fake overclocking hardware and software.  Obviously hardware fails, and that seems to be the likely situation here, though not so often this badly or within the warrantee period.  Which is why if I had bought the HP that was my second choice, I would not have a quasi experimental 2011 slot, that may not be ready for prime time yet, but was sold none-the-less to unsuspecting consumers, many of whom if they ran the smart 6 software as it is would not even be able to run a cpu diagnostic, or manually check the bios clock and thus would be fully conned into thinking they had an overclocked machine.  This is sad.

Dark Mantis

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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #20 on: January 15, 2012, 12:16:31 pm »
Hi and welcome Judith.

Firstly neither myself nor any other member that you have been so rude to when they tried to help works for Gigabyte. We are purley volunteers who try to help each other and other members with problems to get a fix. This is often a quicker solution than waiting for an answer from Gigabyte Technical Support. If as you said you don't want advice off any helper then why even ask in the first place ?

I would suggest that you consult a lawyer regarding your problem with the board. Oh I forgot, you haven't got a problem just that you have heard that other people have problems and wanted to shout about it! It is no good just shouting about a possible problem that you have read about.

I am sure that you will have plenty to say about this as well but let me warn you now I will not tolerate any abuse and so be warned.

Have a nice day.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #21 on: January 15, 2012, 02:47:12 pm »
Well then, again I ask for the help needed to get the smart 6 software that Gigabyte included with my motherboard to function the way that it clearly says that it should, and is part of the motherboard functionality.  It is clear that I am not the one being rude, as I am the one being lied to, it is also clear that I have hardware and software manufactured by Gigabyte that is non-functional.  If you really have a way to fix this problem, then provide the solution in the next post.  I will be waiting for an answer from either you or Gigabyte as to how to rectify the non functional software and hardware.  If I am in error and this situation can be easily fixed, I will give the credit where it is due.  However since it is you who are recommending that I seek legal solutions to this problem, you have just admitted that there  is no easy bios of the week software repair possible.  Again, if I am wrong, you will be able to prove this now by telling me what I am doing wrong for all to read.....................

Bye the way, the F8 bios only makes reference to fixing LAN problems and issues with 2400 speed ram that I do not have in my system, no mention is made of fixing the way this board handles overclocking functions or allowing the smart 6 software to run as it should. Perhaps next weeks F9 will do this?  http://www.gigabyte.com/products/product-page.aspx?pid=4050&dl=1#bios

Dark Mantis

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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #22 on: January 15, 2012, 03:15:45 pm »
I do not use the Gigabyte bundled software or that of any other motherboard manufacturer for that case as I find that none of them are worth using, in fact most actually present more problems than they fix. You will find this is something that I always advise. I can't tell you how to make it work because as I have said I have nothing to do with it and would suggest that you do likewise.

Overclocking is a bit of a grey area in as much as most manufacturers neither condone nor dissallow it's use. That is because to fully back the total ability to overclock would be a manufacturer's suicide goal as everyone could overclock to destruction and then claim the warranty. So although many makers do supply OC software and utilities it doesn't mean that they unconditionally allow it's use.

Whether a new BIOS will actually remedy any of the problems that you are referring to is anybody's guess. I don't have access to the platform and so cannot confirm or deny the "facts" that you are propounding. The Gigabyte forum administrator will be here tomorrow and you can discuss the problem with him.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #23 on: January 15, 2012, 04:06:20 pm »
So you can not tell me what I am doing wrong, nor can you tell me how to fix the nonfunctional software and hardware.  What I expected.

Somehow this makes me rude....?

Dark Mantis

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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #24 on: January 15, 2012, 04:09:57 pm »
No not at all,  your attitude and way you spoke to members who were trying to help you makes you rude.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #25 on: January 15, 2012, 04:53:32 pm »
Again you can not provide any help for the situation in question. All you can do is to call me rude in an attempt to divert attention from the real problem and say that help will be available tomorrow.  I have been hearing that exact same runaround tune for three weeks.  http://www.youtube.com/watch?v=DsrgdFmIWjs  Again I do not wish to nor can I afford to overclock with a liquid helium cooler, I just want this hardware and software to function as it was designed.  Again I ask, if you can rectify this situation I would be appreciative, however if you have no constructive input, please do not respond.  I thank you for your time.

Dark Mantis

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Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #26 on: January 15, 2012, 05:00:50 pm »
Somehow this makes me rude....?

This is your question that I answered. There was nothing to do with diverting attention and if you must attempt to get help on a Sunday then you must expect to be told that you will have to wait for an official answer.

I have passed on the request that someone looks at your posts.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Aussie Allan

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  • A yoyo uses all three fundermental laws of phisics
Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #27 on: January 15, 2012, 05:31:31 pm »


               Liquid Helium ......Bwaaahhhahahahahahahh!  .... could be handy if you want your PC to go to 20,000 feet

    Love your sense of humor!

  Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #28 on: January 15, 2012, 06:16:25 pm »
http://www.tomshardware.com/news/Gigabyte-X79-UD3-Motherboard-F7-BIOS,14397.html  Really if you googled this it would be easy enough to   I am never wrong, you are in the process of learning this fact. 

Aussie Allan

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  • A yoyo uses all three fundermental laws of phisics
Re: Can't get the Smart 6 software to run on the new 2011 UD3 motherboard
« Reply #29 on: January 15, 2012, 06:35:25 pm »

 
                                                              "I am never wrong"  ;D ;D ;D

                                            Are you related to my wife ?

     "I am never wrong"....... Somehow I already guessed this ..... Beside "Warrentee" ..... Helium is spelt N-I-T-R-O-G-E-N..... liquid nitrogen ( or LN2) is the staple diet for most liquid cooling modders as it states in the link you supplied ......CO2 as is HE is used on occasions, but not very common.

                   Now you're getting into the forum ....aren't you  ;)

  Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb