Bluetooth mouse problem

[rogd]

Good  Evening all.

I have a T1125N which I find to be a super little machine.I use it as a laptop/tablet when I am working away from home and a desktop when I'm at home. So far it does what it says on the tin !!

BUT. I've got a problem with my bluetooth mouse. It works perfectly when I use the machine as a straight laptop but when its used through the docking station the pointer becomes totally erratic. I've tried every possible configuration of all my periferals, both through the dock and without the dock. A normal wireless mouse works fine and my other bluetooth devices all work well. I've done all the usual checks on the mouse ( battery, lens, surface etc) all to no avail.

I am not a computer engineer, but I am a qualified electrical engineer so I know the principle of fault finding by elimination.

The only conclusion I can come to is that the dock is faulty.

Have you any thoughts Ladies and Gentlemen

Cheers
Roger

[Dark Mantis]

Hi and welcome.

On the face of it I would have to agree with your conclusion that the docking bay has some problem. I would think that one of the components is not to the correct specification and throwing things off. I would suggest returning it to the place of purchase to get it repaired/replaced.

Good luck and please let us know how it turns out.

[rogd]

Thanks for your reply DM. I think my next stop will have to be Gigabyte support. The machine came from Denmark via Amazon so a return could be a bit complicated.

Cheers
Roger

[Dark Mantis]

Actually I have always found Amazon to be absolutely superb when having to RMA anything even across borders. However if you want to contact GGTS here are the details:


GGTS   http://ggts.gigabyte.com/

http://uk.gigabyte.com/support-downloads/support-downloads.aspx

Please expect several days for a reply.