no ANSI characters available on keyboard K8100?

[claudioparoli]

Hi I've just installed a K8100 and cannot access the ANSI character set via the Alt+numpad keys as I have always done with all MS/Logitech/Dell/no-name etc keyboards.

• The Num Lock is on,
• and I've checked that it works;
• the keyboard is plugged into a USB2 socket on the backplate of a Gigabyte X58 D4 mobo;
• I'm using the usual fonts which all have the additional characters;
• the OS is Win7/64 SP1;
• the driver reported by Control Panel is a2006 HID MS driver (6.1.7601.17514) with no update option.
• the Alt+numpad keys used to work in every program from Notepad to Gmail to InDesign etc. Now it does not work in any program.

I've installed The Ghost engine - perhaps I should uninstall it and see what happens - even though it does not seem to have anything to do with the driver?
Any suggestions?

Thanks
Claudio

[Dark Mantis]

Hi and welcome.

You seem to have taken all the normal steps to get it to work. I too run Windows7 64 bit and connect to my system with a Logitech MK700/710 which is a wireless USB supported version and the ANSI characters seem to display fine. I don't know what else you can do that you haven't tried already. I would certainly remove any programs like The Ghost or similar things.

[claudioparoli]

thanks Dark Mantis, I've removed the Ghost Engine with no result. Anything to tweak in the BIOS you can think of? character set maybe?
Thanks
claudio

[Dark Mantis]

thanks Dark Mantis, I've removed the Ghost Engine with no result. Anything to tweak in the BIOS you can think of? character set maybe?
Thanks
claudio

I can't think of anything that would affect it apart from if the BIOS itself was missing the necessary element.  Try a different BIOS and see if that makes any difference.

[claudioparoli]

The solution comes from Gigabyte themselves... press Alt+Ctrl+Shft and the key "N" for Normal... and my ANSI characters are back.