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990XA-UD3 v1.1 Front Panel Usb 3.0 Not Working

990XA-UD3 v1.1 Front Panel Usb 3.0 Not Working
« on: March 14, 2013, 08:31:36 am »
Hi guys,

I built a new system and having usb 3.0 issues with my mobo. I have Corsair Carbride 400r cases and completed front panel connections. The issue is, when I plug a device into front panel usb, it does not recognize it. I decided to check if it is working with usb 2.0 connection and I plugged front panel connections to mobo's usb 2.0 with the adapter that comes with the cases and it works. As a result, when I plug front panel cable to usb 3.0, it does not recognize any device however, when I plug tthe front panel connection to mobo's usb 2.0, connected devices work.

Is this a result of a fault mobo or is there another problem?
990 XA UD3 - v1.1, AMD FX-6300, 8 gb Corsair ddr3 ram, corsair carbride 400r, 1tb wd black series HD.

Re: 990XA-UD3 v1.1 Front Panel Usb 3.0 Not Working
« Reply #1 on: April 07, 2013, 09:08:22 pm »
Any help?
990 XA UD3 - v1.1, AMD FX-6300, 8 gb Corsair ddr3 ram, corsair carbride 400r, 1tb wd black series HD.

Tiger

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Re: 990XA-UD3 v1.1 Front Panel Usb 3.0 Not Working
« Reply #2 on: April 07, 2013, 09:31:10 pm »
Download the Etron USB 3.0 Driver from the motherboard support page and install it.
Version 1.0.0.0115
Size 11.27 MB
Dated 2012/09/20
1) GA-Z97X-Gaming 7, G3258,
2) GA-990FXA-UD3 Rev. 1.1, FX-8350
3) GA-AM1M-S2P, Sempron 3850 Kabini

Re: 990XA-UD3 v1.1 Front Panel Usb 3.0 Not Working
« Reply #3 on: April 07, 2013, 09:35:57 pm »
Didn't work, I installed it first day I purchased the system.
990 XA UD3 - v1.1, AMD FX-6300, 8 gb Corsair ddr3 ram, corsair carbride 400r, 1tb wd black series HD.