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Disk lock ups and iaStoreA errors in Win7 - Gigabyte H77N-WiFi

Hey all,

I recently built a new system built around a Gigabyte H77N-WiFi motherboard and installed Win7 Pro SP1 on it.
Since day one I've had regular system lock-ups in Windows (some where periodic, others permanent requiring a hard reboot). These are not complete lock ups but the hard disk drives seem to freeze and the HDD Led on the PC case is stuck as always "ON" and bright (like there's 100% disk activity).
After restart, sometimes windows fail to boot again (the HDDs get stuck on boot) and I have to restart a few times.

Whenever there is such a lock up, event log in windows reports numerous iaStoreA freeze errors in position Raid0.
["Event 129. Reset to device, \Device\RaidPort0, was issued."]

I have no RAID setup, its just that the AHCI controller reports my drives like that.
Changing the drive positions around, I still get the same errors in position Raid0 so it shouldn't be an HD related issue.

Not sure what the problem could be.
I tried installing the latest Intel RST storage drivers in Windows.
I tried updating the SSD's firmware (Plextor PX-128M5Pro).
Tried tweaking various BIOS settings (e.g. setting drives as hot swap).
Nothing worked.

Interestingly, disabling the "High Precision Event Timer" in Power Management (@BIOS), does help by making the issue appear less often, but it doesn't go away completely.

The motherboard's BIOS is F2, which as far as I can tell is the latest official release. Would it help to try the F3c Beta bios?

This is a new computer that took me a while to load with all the applications I need and now I'm a bit disappointed I cannot use it properly.
Looking forward to any help. :)

Kind regards,
SP

dmdilks

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Re: Disk lock ups and iaStoreA errors in Win7 - Gigabyte H77N-WiFi
« Reply #1 on: March 22, 2013, 08:23:25 pm »
One of the hard drives could be bad. If they are new and yes one could be bad.
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Disk lock ups and iaStoreA errors in Win7 - Gigabyte H77N-WiFi
« Reply #2 on: March 23, 2013, 12:10:13 am »
Hi dmdilks,

Thanks for your reply!

Out of the 4 hard drives, only the Plextor SSD is new.
Would it explain the "RaidPort0" error? I move them around (e.g. move Plextor from RaidPort0 to RaidPort3) and I still get errors in Port0.

dmdilks

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Re: Disk lock ups and iaStoreA errors in Win7 - Gigabyte H77N-WiFi
« Reply #3 on: March 23, 2013, 01:23:07 am »
The SSD drive is it for cache? Or it is it for the OS?
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Disk lock ups and iaStoreA errors in Win7 - Gigabyte H77N-WiFi
« Reply #4 on: March 23, 2013, 09:32:50 am »
It's my O/S drive.

dmdilks

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Re: Disk lock ups and iaStoreA errors in Win7 - Gigabyte H77N-WiFi
« Reply #5 on: March 23, 2013, 12:05:07 pm »
Did you try and disconnect the other drives and just run that to see if take care of the problem.
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Disk lock ups and iaStoreA errors in Win7 - Gigabyte H77N-WiFi
« Reply #6 on: March 23, 2013, 05:16:16 pm »
Nope!
Hmm, I'll try that. I'm sure I'll get a few errors since I have some apps installed in another drive as well, so those files will be inaccessible.
Hope I can ignore those long enough to see if I get more iaStoreA ones.  ;D

Thanks for your interest. I'll keep you posted. :)

I've already sent an email to Plextor & Intel as well to see if they have any more ideas.