Hi Jonson78,
Welcome to forum,
Have you tried put One stick of memory (the new stick of memory) in one slot.
Make a test with one stick, one by one. In each slot, one by one....
Maybe, memory slot have a problem or one stick have a problem....
Have you a web link of brand about your new memory?
You are sûre, both memory are identical?
Otherwise:
set the voltage of the memory in normal mode for make a test. (With new memory stick).