GA-H57M-USB3 cant upgrade from 16GB to 32GB

[EricomSys]

Hi all,

I have a user which waits for a ram upgrade on GA-H57M-USB3 board.
We want to upgrade from 16GB (4X4GB) to 32GB (4X8GB).

After the ram upgrade (RAM is the same speed 1600MHz) the computer starts but windows fails to load.
In the BIOS i can see that the RAM changed to 32GB but windows wouldnt boot.

My BIOS is upgraded to latest firmware (the first thing i checked) and the RAM's are working fine on another PC.

What can cause this issue?
What can i check next?

Thanks in advanced to any helpfull reply!

[absic]

Hi there,

this motherboard only supports 16Gb of RAM: http://www.gigabyte.com/products/product-page.aspx?pid=3307#sp

[EricomSys]

Hi there,

this motherboard only supports 16Gb of RAM: http://www.gigabyte.com/products/product-page.aspx?pid=3307#sp

You are correct, Thanks for your reply. my mistake.