Issues with Gigabyte Download Center

[RocknRollTim]

Very true dmdilks but I'll still wait to find out what Gigabyte concludes and to keep you all posted.

[dmdilks]

No you are right if Gigabyte made this download center then it should work for everybody and any version IE, Google chrome & Firefox.

[autotech]

I don't know I work for Ford. The only browser we support on our end is Internet explorer. Every tech in the world has to use IE to access out site for Workshop manuals to wiring diagrams. It is a security feature and it takes a lot to support any other browser. 95% of people use IE so it is the main one we work with.

[RocknRollTim]

No you are right if Gigabyte made this download center then it should work for everybody and any version IE, Google chrome & Firefox.

I suppose dmdilks

[RocknRollTim]

I don't know I work for Ford. The only browser we support on our end is Internet explorer. Every tech in the world has to use IE to access out site for Workshop manuals to wiring diagrams. It is a security feature and it takes a lot to support any other browser. 95% of people use IE so it is the main one we work with.

That's understandable autotech, I know both Chrome and IE can be easily locked down in organisations using group policies which are readily available in comparison to Firefox, I know this as we use these web browsers at work and trying to get group policies for Firefox can be a headache at times. I also use these web browsers at home.

[dmdilks]

I have to disagree with the IE. Most of the people that I know use some other browser. Most people jump off of IE after 7.0. I myself used IE for years. 8.0 was so bad at first that is why people just ran from it.

I still use IE here and there. But I myself change to Google Chrome because all the errors you get with IE. I have to take test every two years with Microsoft. If I use Google Chrome it will tell me that I really need IE 11.0. But it will still let you take the test.

http://en.wikipedia.org/wiki/Usage_share_of_web_browsers

[RocknRollTim]

I agree with IE not being the best web browser dmdilks but it is one of those web browsers that can be easily locked down using Group Policies particularly for enterprises, however I do understand what you mean though.

[dmdilks]

Group Policies particularly for enterprises are maybe the only one that use it. It is all about support from Microsoft too with these groups. Plus I didn't know that Firefox has drop that much too.

[RocknRollTim]

Firefox is a nightmare for obtaining Group Policies dmdilk, I think it's to do with the fact it being open sourced and group policies aren't managed centrally unlike IE and Chrome.

[autotech]

I do have a laptop with Ubuntu on it and firefox it is for personal use and I use chrome also on my desktop but I cant view my work on either one. I think chrome is faster and more do able but getting the suits at ford to agree is useless.

Also ford has a contract with Microsoft over the Sync in their vehicles which might have something to do with it. The worst part is we have to use adobe SVG viewer which is so old it is funny to see our wiring diagrams and SVG viewer is not supported by chrome or firefox.

[RocknRollTim]

Hi autotech,

I'm sorry to hear your issue with Chrome and Firefox but are they on the latest versions? If not, updating them might fix the issue you are having. I agree that Chrome is faster but sometimes breaks when viewing web pages as well as Firefox both at home and at work and might be due to the fact that the cache needs clearing on each web browser to fix my web page breaking issues, both web browsers are on the latest versions both at home and at work.

Shame Ford can't their suits to work across multiple web browsers as well as Adobe SVG viewer but understandable why they have stuck to their approach though.

P.S. Sorry for the delay in getting back to you. 

[autotech]

I can view the main pages it is the wiring diagrams are made to use SVG viewer and no other browser supports it.  Ford I am sure could use a different viewer and I am not sure why they wont.

[RocknRollTim]

Hi autotech,

Sorry for the delay in getting back to you and I agree Ford could do with using a different viewer, however I have stumbled across this forum thread https://forums.adobe.com/thread/1086524?start=0&tstart=0  to support what you are saying.

[RocknRollTim]

Update

Just to let you guys that I have been communicating with email support for almost 3 months, at least one email per week and I'm happy announce that they will be hosting a new improved interface for the Download Center. They have asked me to give them feedback next Monday once the new Download Center has been uploaded onto their site, if any of you get a chance to look at the new Download Center please feel free to have a look and to give the development team some feedback on what you think of the new interface, there should be a feedback survey link on the page somewhere in order to give feedback.   

[RocknRollTim]

Hi guys, sorry for not posting back in such awhile as I've been very busy lately and still in the process of writing a summarised feedback report for them regarding the new layout of the Download Center.

Regards,

RocknRollTim