GA-X58A-UD3R electrical noises [solved]

[Dark Mantis]

This question needs to be moved to another thread, it's off topic.

Its ok we can do some off topic talk until we get some new bios to checkout. My bad, i will not bring it up here. I will send the question to Corsair.

No need to go off forum just start a new thread.

[Dark Mantis]

I would just like to add a little bit more information to this subject. As I am sure you all know I am running the X58A-UD7 board and  am having noise/ vibration  problems with it. Now my whole system is watercooled and I did notice because of the lack of fan over the processor the coils were runnning quite warm, nothing too bad but could have been cooler. So just to confirm(because this is where the noise eminates from) I added a dedicated fan to this area. It has made no difference at all, so that is another reason ruled out. It is definitely not heat related.

[dkslim]

I believe the noise problem in my system is very similar to that described by the thread starter (i.e. dkslim) of this topic as given below. If you read all the posts in this thread, you may find out that dkslim has demonstrated his problem to Gigabyte Australia RMA center and since then Gigabyte has tried several beta BIOS to solve the problem. I guess Gigabyte knows it's something wrong with their motherboard and not PSU, otherwise they will not bother to release few beta BIOS.

Correct, Gigabyte is aware that the motherboard (not the PSU) is causing the noise. We have tried several different PSUs, and there was no difference in the electrical noise coming from the motherboard. Although the noise coming from the power supplies differed slightly - some are more sensitive to the feedback coming from the motherboard than others. Gigabyte has been quiet about this issue for a while now, so I am not sure what their progress on the fix is.

[onemilimeter]

Correct, Gigabyte is aware that the motherboard (not the PSU) is causing the noise. We have tried several different PSUs, and there was no difference in the electrical noise coming from the motherboard. Although the noise coming from the power supplies differed slightly - some are more sensitive to the feedback coming from the motherboard than others.

Pretty true... When Gigabyte (in TT forum) claimed the "audible noise" problem is due to my PSU, I referred the problem to the PSU manufacturer. Then, the PSU manufacturer said it's not the problem of their PSUs. Anyway, since there are many users (of GA-X58 motherboards) with different PSUs have reported the similar problem, I think Gigabyte can not deny that the origin of the problem is their motherboard.

Gigabyte has been quiet about this issue for a while now, so I am not sure what their progress on the fix is.

I did ask the same question to Gigabyte and they always said they could not duplicate the "audible noise" problem at the RMA center or HQ. What do you think?

[Dark Mantis]

I would say that if in the end they cannot replicate the noises in their centre than they need to go into the field and listen to the noises in some customer's houses. I for one would be quite willing for them to test mine "in situ". The thing is here we are not talking about a couple of isolated incidents there are many consumers who have paid good hard cash for these boards and deserve to be able to use them without earplugs.

[buzzard]

The only time I notice the electrical noise is when I have the bios at default settings (stock clocks).  As soon as I overclock my system, there is zero electrical noise.  C1E on or off, it makes no difference once the system is overclocked.  I have a rev 2.0 board with FA (first release) bios.

[GreenMagic]

My guess is that many more have these noise issues, many have mentioned it does not give away noises when overclock or people have other parts that gives away noises that eliminates the motherboard  noises ( as fans ). there was some dude who said that some people cant  hear it, well i say BS in my case if  you cant hear the noise my mobo gives away then you are deaf. Even if they got some noise going on in the background where they do the service checks you would hear it. That´s my thoughts. if they gonna RMA all they will lose too much dollas.

[GreenMagic]

I would say that if in the end they cannot replicate the noises in their centre than they need to go into the field and listen to the noises in some customer's houses. I for one would be quite willing for them to test mine "in situ". The thing is here we are not talking about a couple of isolated incidents there are many consumers who have paid good hard cash for these boards and deserve to be able to use them without earplugs.

Yes Gigabyte listen to this man he is old and wise. well i don't think they will go into the field though, but if you guys could, you should bring your case where you bought it and let them hear. I seen some people been doing that.

[Dark Mantis]

Hi GreenMagic
Thanks for the back handed compliment   I don't know about many others but I built my machine myself so it is not possible to take it back to the retailer which was mail order. They are picking my baord up tomorrow though for intensive tests so hopefully they will make some progress. They have already ahd a video of the problem so they know what they are looking for.

[GreenMagic]

Hi GreenMagic
Thanks for the back handed compliment  I don't know about many others but I built my machine myself so it is not possible to take it back to the retailer which was mail order. They are picking my baord up tomorrow though for intensive tests so hopefully they will make some progress. They have already ahd a video of the problem so they know what they are looking for.

Well i built my own too, but i meant where you bought the board. Yes and was referring  to people that bought from a store nearby or so.

[Arundor]

I notice it was mentioned that overclocking can affect the sound.  My experience is that I still get the noise on my GA-X58A-UD3R (rev 1.0) even when overclocked.

I've tested under 4 conditions:

1)  Not overclocked, CIE turned on, CPU vcore auto:   Loud, constant whining sound at all times.
2)  Not overclocked, CIE turned off, CPU vcore 1.20:   Constant whining while CPU is idle, quiet pulsing whine while CPU is loaded (with Folding@Home).
3)  Overclocked, CIE turned on:   Constant whine, not as loud as (1) but still very noticeable.
4)  Overclocked, CIE turned off:   Same as (2).

My overclock details:  Baseclock set to 170, RAM multipler set to 4, CPU vcore set to 1.21.

[onemilimeter]

Hi GreenMagic
Thanks for the back handed compliment   I don't know about many others but I built my machine myself so it is not possible to take it back to the retailer which was mail order. They are picking my baord up tomorrow though for intensive tests so hopefully they will make some progress. They have already ahd a video of the problem so they know what they are looking for.

Is Gigabyte going to give you a replacement?

[Dark Mantis]

They are going to lend me one to use while they carry out tests on mine. But I won't get it until they receive mine back!

[runn3R]

(...)
All the time I thought the noise I heard from my system was from the CPU socket area. Yesterday when I placed the PSU outside the computer case, I found out that most of the noise was from the PSU. (...)

Hi onemilimeter

1. Are there any noises still from the MB's CPU area?

2. How it's possible that you informed OCZ through their forum that "it's confirmed the noise is coming from the PSU" more than a month ago while at our forum you claimed the noise comes from the MB since the very beginning of your posts - here (24 May) till last Fri (above quoted)?

3. How was the RMA process of your OCZ PSU?

[onemilimeter]

Hi onemilimeter

1. Are there any noises still from the MB's CPU area?

2. How it's possible that you informed OCZ through their forum that "it's confirmed the noise is coming from the PSU" more than a month ago while at our forum you claimed the noise comes from the MB since the very beginning of your posts - here (24 May) till last Fri (above quoted)?

3. How was the RMA process of your OCZ PSU?

Hi...

[R1] I can't confirm if there is ZERO noise from the MB's CPU area because the PSU fan noise is still relatively loud.

[R2] Wow... you can remember better than me... Initially, I thought my noise problem was due to MB. That's why I posted in TT forum (before I knew about forum.giga-byte.co.uk). At TT forum, I was somehow convinced that it's due to my OCZ PSU. Then, I posted a question at OCZ PSU. I didn't take out the PSU to check but used a "straw" (suggested by an online user) to identify the noise source, so the identification may be wrong. After following dkslim's thread, I started to believe again it's due to the MB because (1) the noise pattern responses to different settings in BIOS, (2) many users with other decent PSU brands have reported the similar issue. Then, lately, I found out my noise problem is very similar to the dkslim's case. Well, I'm not a computer expert, let alone the design of the motherboard and the PSU. If you follow my posts in dkslim's thread, it's not difficult to find out some of my earlier comments or findings are not correct. Like many other forumers who follow this thread, I learn and try to understand the problem bit-by-bit ourselves especially at earlier stage when Gigabyte was quite quiet. What can you expect from forumers who do not have decent tools or equipments like in Gigabyte HQ or RMA center to troubleshoot the problem? Well, Gigabyte Australian, like dkslim said, has identified the problem and dkslim has described their findings. Again, it's quite clear that, at least at the moment, the source of the noise problem is the motherboard itself and not the PSU. So, Gigabyte should focus on why their motherboards cause the PSU to make noise and not trying to go around the internet and see what the forumer has posted.

[R3] I do not proceed the RMA of my PSU because (1) need to send to the Netherlands, (2) the replacement (as claimed by many) will have the same problem, i.e. the fan controller is quite sensitive to temperature variation and the fan will spin at high speed when I put the PSU back into my cheap computer case which has poor air flow.