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GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)

GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« on: September 19, 2014, 03:25:21 am »
Hi

over the past two weeks since my new build lve had a few different issues.. one of which was blue screen related. this l believe l have tracked to the RAM.

basically l was using 2 different matched pairs to take me to 16gb of ram, after removal of my older 8GB (2x4gb) l havent had any further bsod's (that said it took a week before l even received a blue screen error).

l had asked questions at a 3rd party forum (sevenforums) who analyzed the crash dumps and while they said my virus software was the cause, another noted problems with my wireless drivers and usb 3.0 ones which would make sense considering my current problem is wireless related (the connection speed fluctuates between 140mbps to 35mbps).

suffice to say l upgraded my wireless driver to the latest generic driver for the usb wireless chipset driver which has helped my wireless connectivity a bit as l dont suffer the timeouts l did before (it was much worse before updating the usb drivers), the current version of the Intel USB 3.0 drivers lm using is 3.0.0.16 but the speed problem has persisted despite my signal being perfect (hell the router is not more than a few meters away) also my laptop also gets a solid 130mbps with none on the fluctuations that my PC has.

this leads me to believe the problem is related to the drivers. that said l found a post over at the intel community site that seems to possibly link into my issue: https://communities.intel.com/message/243400

that said l dont believe lve problems connecting usb 3.0 devices well not to the front headers of my system in fact when l put my usb 3.0 thumb drive in it works fine and detects (unlike the linked post on the intel community site), its just that my current wireless adapter always worked without issue with the basic windows drivers downloaded via windows update.. however lve tried generic, from the manufacturers website and generic ones for my chipset all still seem to experience the major speed fluctuations while the signal pretty much stays perfect (tho not with as many timeouts now).

l did however contact Gigabyte support who recommended l update the bios where l was recommended to flash with bios F14b. but the thing is l looked at the bios page of the downloads section of my motherboard and there doesnt seem to be a F14b bios for my board... in fact bios versions only seem to go from F4 to F7 leaving me wondering if lve been recommended to install an incompatible bios which worries me more because lm not exactly keen on updating the bios as it is due to bad past experiences.

suffice to say while l am contemplating getting a new wireless adapter  to rule that out as an issue (tbh its worked perfectly for years, only stopped working like usual since l rebuilt the system) but lm worried not only because of being told to update the bios but also if lve been recommended to install a potentially incompatible one as well.

that said l will likely use @bios to update within windows, will the fact l have dual bios mean less possibility of problems? that is to say if it was a bad/corrupted flash the second bios will take over as well as copy its content to the main chip? and should l do it within safe mode with networking so l dont have my virus software etc running in the background?

as for the reps suggestion, of bios updating should l use F6 or F7? reason l wondered is because the latest bios (F7) is smaller than the previous (F6) bios.
« Last Edit: September 19, 2014, 05:11:50 am by timeless »

autotech

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Re: GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« Reply #1 on: September 20, 2014, 03:36:53 am »
F7 is your latest bios on that board. Have no idea why they said there was one higher. I would not update bios thru windows just make a usb with Fat32 format and unzip the bios to that and update it using qflash while in bios.
GA-Z170X-UD5,Core i5-6600K,16 GIG,3200 ram ,2 X Corsair 240GB SATA III SSD, 500 gig HD,7 ult 64\, Rx-480 8gig\

Z97X-SOC GIGABYTE, I5 4670k, 16 gig 1600 ram, 240 gig sata3 SSD,1x 500HD/ R9 280x, corsair 650 RM PSU

GA-Z97X-Gaming G1,850 corsair,,DDR4 3200,240SSd,6950 video,850EVA

Re: GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« Reply #2 on: September 20, 2014, 04:13:52 am »
l was positively crapping myself as l dont like biois updating, mainly because l wasnt sure if there had been a power out or some crap like that if l would be left with a system that wouldnt boot.. or would have the dual bios have taken over?

l did get some extra devices pickup afterwards but this also started showing up in the event viewer:

Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xC83A35C2A0D8. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

that said lm also getting this (what is this usbcharger thing?:
The following boot-start or system-start driver(s) failed to load:
UsbCharger

and this:
1 user registry handles leaked from \Registry\User\S-1-5-21-3294739943-1419706600-419503986-1000: Process 4744 (\Device\HarddiskVolume2\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-3294739943-1419706600-419503986-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts


autotech

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Re: GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« Reply #3 on: September 20, 2014, 04:26:23 am »
first things first I guess. turn off computer and if you use a router after computer is off unplug it for 10 seconds. After the light starts blinking on it start your computer by the time it starts your router should have al lights going I hope if not let computer set until router is ready. See if that takes care of the address one.


USB charger not to sure but I know that if a usb is plugged in while off it charges.  Do you have a usb device plugged in but doesn't need to charge. As a matter of fact unplug all USB device except keyboard and mouse if possiable and see if that message comes up.

researching last one now. Check the following link out maybe it can help with last one.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/warning-in-event-viewer-2-user-registry-handles/cb07c792-b1cf-467e-aefa-a3a5e0bfa95a
« Last Edit: September 20, 2014, 04:30:28 am by autotech »
GA-Z170X-UD5,Core i5-6600K,16 GIG,3200 ram ,2 X Corsair 240GB SATA III SSD, 500 gig HD,7 ult 64\, Rx-480 8gig\

Z97X-SOC GIGABYTE, I5 4670k, 16 gig 1600 ram, 240 gig sata3 SSD,1x 500HD/ R9 280x, corsair 650 RM PSU

GA-Z97X-Gaming G1,850 corsair,,DDR4 3200,240SSd,6950 video,850EVA

Re: GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« Reply #4 on: September 20, 2014, 04:31:59 am »
l suppose l could reboot the router tho l dont think it will make allot of difference.. worth l try l guess as l dont think its been done for a while.. however my comp has only been on the last hour or so ld been away plus its been a little stormy.

as for the "UsbCharger" lve no clue, the only usb devices l have plugged in are wireless, external sound card (makes it easier to switch speakers between PC and laptop) , keyboard and mouse.. thats all thats generally connected on boot as it generally picks that up on bootup.

autotech

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Re: GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« Reply #5 on: September 20, 2014, 04:33:57 am »
Unplug wireless and sound card till after you boot or plug it back in upon the next boot cycle just as a test to see if it solves anything.
GA-Z170X-UD5,Core i5-6600K,16 GIG,3200 ram ,2 X Corsair 240GB SATA III SSD, 500 gig HD,7 ult 64\, Rx-480 8gig\

Z97X-SOC GIGABYTE, I5 4670k, 16 gig 1600 ram, 240 gig sata3 SSD,1x 500HD/ R9 280x, corsair 650 RM PSU

GA-Z97X-Gaming G1,850 corsair,,DDR4 3200,240SSd,6950 video,850EVA

Re: GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« Reply #6 on: September 20, 2014, 04:37:31 am »
tbh l was curious about the usbcharger thing but its not really bothered me so far, lm more curious of why lm getting leaked reg entries and why my wireless is being annoying (rebooting the router from power off) guess l'll be obtaining a new wireless adapter and hope its just some compatibility issue since the one lm using is like 3 maybe a little more years old.

Re: GA-Z87-D3HP (problems with wireless, likely related to usb 3.0)
« Reply #7 on: September 20, 2014, 09:30:29 am »
l was told to try changing my usb settings in the bios to legacy support but it seems l cant change it tho partial initial seems selected.