Official GIGABYTE Forum

updating to Z97

cookiebun

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Re: updating to Z97
« Reply #15 on: October 20, 2014, 10:35:37 am »
Hi it doesn't even reach the BIOS screen before it reboots, the monitor is just blank.
Intel Core i7 8700K Unlocked Coffee Lake OEM CPU/Processor
AORUS Gaming 7 Intel Z370 (Socket 1151) DDR4 ATX Motherboard
Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Zotac NVIDIA GeForce RTX 2080 8GB AMP! Extreme Turing Graphics Card
Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB

dmdilks

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  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
Re: updating to Z97
« Reply #16 on: October 20, 2014, 02:41:04 pm »
On the CPU cooler the 1155 & 1150 are the same. Do you have the CPU plug into the right connection on the board.

If it is doing the boot loop thing it is more likely the CPU, bent pin in the CPU socket, or the PSU.

If this is all new stuff put up a list of what parts you got. 
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

cookiebun

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Re: updating to Z97
« Reply #17 on: October 21, 2014, 10:11:50 am »
no the dvd drive tries to read the disc for about 2 seconds but it never reaches the boot screen and i keep tapping f12 but it does no good all the system does is reboot, 

NZXT Phantom 410 Black Orange Special Edition
 
 
Sapphire R9 290 TRI-X OC 4GB GDDR5 X 2
16GB (2x8GB) Corsair DDR3 Vengeance
Crucial 480GB M500 2.5 6GBps SSD
Western Digital 1tb Hard Drive SATA111 7200rpm 64MB Cache-OEM Caviar Black
Corsair RM1000 PSU
Liteon DVD Writer
24” Samsung SM2433BW Black Widescreen LCD, 1920x1200
5.1 Creative Surround Speakers
Logitech G11 Gaming Keyboard
Logitech MX516 Gaming Mouse
Windows 7 Home Premium 64bit
Epson XP-405

this is the old stuff that is left on my system
Intel Core i7 8700K Unlocked Coffee Lake OEM CPU/Processor
AORUS Gaming 7 Intel Z370 (Socket 1151) DDR4 ATX Motherboard
Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Zotac NVIDIA GeForce RTX 2080 8GB AMP! Extreme Turing Graphics Card
Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB

absic

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  • Never give up; Never surrender!
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Re: updating to Z97
« Reply #18 on: October 21, 2014, 10:41:26 am »
Some older DVD/CD drives don't like to run in AHCI mode. This, of course can cause problems when it comes to installing the OS which is why I use the USB method.

Try connecting the DVD/CD Drive to the Marvell SATA ports and setting the Marvell Controller to IDE Mode.
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

cookiebun

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Re: updating to Z97
« Reply #19 on: October 21, 2014, 11:05:05 am »
Hi absic it was just bought a couple of months ago but i will try what you say.
Intel Core i7 8700K Unlocked Coffee Lake OEM CPU/Processor
AORUS Gaming 7 Intel Z370 (Socket 1151) DDR4 ATX Motherboard
Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Zotac NVIDIA GeForce RTX 2080 8GB AMP! Extreme Turing Graphics Card
Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB

cookiebun

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Re: updating to Z97
« Reply #20 on: October 21, 2014, 03:53:26 pm »
not good news I stripped it all back down and removed the processor and found a few bent pins, called ebuyer and was told I should have noticed them before I installed the processor and notified them then the put me through to gigabyte and they said I could return it to them but they wanted to see a photo first to see if their people could sort it and they would be able to tell if it was my fault or not.
Intel Core i7 8700K Unlocked Coffee Lake OEM CPU/Processor
AORUS Gaming 7 Intel Z370 (Socket 1151) DDR4 ATX Motherboard
Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Zotac NVIDIA GeForce RTX 2080 8GB AMP! Extreme Turing Graphics Card
Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB

dmdilks

  • 3093
  • 43
  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
Re: updating to Z97
« Reply #21 on: October 21, 2014, 06:13:11 pm »
I have been doing this for a long time and when a computer boots and shut down and starts back up in a loop.

99% of the time when it is doing that it is something with the CPU area. The 1st 2 things it checks when it boots is the CPU fan & CPU.

Glad you found the problem Cookiebun. You learn from your mistakes and I have made a lot of them too.

I hope people that read this is you always when buying a MB that before you install any thing on it that you look it over.

X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

cookiebun

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Re: updating to Z97
« Reply #22 on: October 22, 2014, 05:16:16 pm »
Hi I got in touch with Gigabyte and the wanted to see a picture of the pins and I got an answer back this morning that they think it can be sorted so I have to send it to them, keep your fingers crossed.
Intel Core i7 8700K Unlocked Coffee Lake OEM CPU/Processor
AORUS Gaming 7 Intel Z370 (Socket 1151) DDR4 ATX Motherboard
Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Zotac NVIDIA GeForce RTX 2080 8GB AMP! Extreme Turing Graphics Card
Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB

cookiebun

  • 173
  • 2
Re: updating to Z97
« Reply #23 on: October 29, 2014, 10:59:37 pm »
Hi phoned Gigabyte tech today to find out if they had received my motherboard and they told me that their tech people had fixed the pins and tested the board and it was working plus it has been despatched and I should receive it tomorrow.
Intel Core i7 8700K Unlocked Coffee Lake OEM CPU/Processor
AORUS Gaming 7 Intel Z370 (Socket 1151) DDR4 ATX Motherboard
Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Zotac NVIDIA GeForce RTX 2080 8GB AMP! Extreme Turing Graphics Card
Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB

cookiebun

  • 173
  • 2
Re: updating to Z97
« Reply #24 on: November 01, 2014, 03:32:53 pm »
Hi repaired motherboard + new i5 processor + new Hyper T4 cpu cooler all installed and so far working okay windows 7 64bit all installed and updated and most of the programs installed just got to do the games now, onboard sound is great for music can't wait to hear the games. I would like to thank Gigabyte Tech for repairing the pins all it cost me was the postage, where as Ebuyer left me needing to buy a new motherboard, so far I am a happy bunnie.
Intel Core i7 8700K Unlocked Coffee Lake OEM CPU/Processor
AORUS Gaming 7 Intel Z370 (Socket 1151) DDR4 ATX Motherboard
Corsair 32GB ( 4x8) DDR4 Vengeance LPX 3000MHz Memory
Zotac NVIDIA GeForce RTX 2080 8GB AMP! Extreme Turing Graphics Card
Samsung 970 EVO PLUS 500GB M.2, Samsung 970 EVO Plus 1 TB

absic

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  • Never give up; Never surrender!
    • Bandcamp
Re: updating to Z97
« Reply #25 on: November 01, 2014, 09:16:43 pm »
Hi Cookiebun,

nice to see that things are now working and hope you can enjoy your new toy!  ;D
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.