Official GIGABYTE Forum

BUYING A GIGABYTE BOARD WAS A BIG MISTAKE ! WIFI not supported for Win 8.1

I bought the GA-X79S-WIFI mobo for the WIFI capability.  Now they tell me that they aren't going to support it working in Windows 8.1 !!

The company doesn't have a toll-free number AND it takes 3 to 5 days to get a response to "e Support" emails.  When you do get a response they don't answer the questions you ask.

I've asked 8 questions and only got 1 answer that was helpful.  It's as if they can't be bothered the answer the questions that are asked.

This is the WORST experience I've ever had with a computer company.

Here's my Question :

The WIFI/Bluetooth (Ver 1.2) disk autorun reports : "Don't Support on this Platform" Where is the Wi-Fi Share Utility for Windows 8.1 64bit ? Where is the Cloudstation Utility for Windows 8.1 64bit ? How can I get my WIFI/Bluetooth card working ? Thanks,

followed up by:
How do I get the WIFI to act in Virtual Router Mode ? I would like other devices to be able to connect to the internet through this WIFI (as a WAP).

Answer:
You will need to use a 3rd party software which is capable of performing this task, if you wish to use the wi-fi share utility you will need to revert back to Windows 7
***********************
Did they tell me which "3rd party software" ? , NO
Did they tell me which "task" I'm supposed to tackle to get the WIFI working ?   NO
Did Gigabyte inform potential customers that the WIFI is not supported in Windows 8.1 ?  NO
« Last Edit: April 13, 2014, 09:06:09 pm by The Rod »


Have you tried to find the latest drivers available for Windows 8.1 from Atheros ?

Eg

http://drivers.softpedia.com/get/BLUETOOTH/Atheros/Qualcomm-Atheros-AR3011-Bluetooth-30-plus-HS-Adapter-Driver-801240-for-Windows-81.shtml


THANKS FOR THE POSSIBLE SOLUTION. I downloaded the driver(s) but win 8.1 reports that all the Bluetooth Modules and Emulators & the Network Adapters are up to date.

Cheers,
Rod


Yeah me too same problem, I have the GC-WB300D using Windows 8.1 64 bit.
I have the driver and Killer application suite installed but cannot see any options for any thing to do with bluetooth any where.
This is really wank as I bought this board because it supposedly had bluetooth.
I can not see any thing regarding bluetooth in add device and when I try to add device it never finds any of my bluetooth devices.

The wireless side is working fine which I don't really need.
« Last Edit: October 30, 2014, 08:15:20 pm by InappropriateName »

autotech

  • 1553
  • 35
What revision is your board if I might ask?
GA-Z170X-UD5,Core i5-6600K,16 GIG,3200 ram ,2 X Corsair 240GB SATA III SSD, 500 gig HD,7 ult 64\, Rx-480 8gig\

Z97X-SOC GIGABYTE, I5 4670k, 16 gig 1600 ram, 240 gig sata3 SSD,1x 500HD/ R9 280x, corsair 650 RM PSU

GA-Z97X-Gaming G1,850 corsair,,DDR4 3200,240SSd,6950 video,850EVA

dmdilks

  • 3093
  • 43
  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
The drivers on Gigabytes site are maybe the newest ones out there. http://www.gigabyte.com/products/product-page.aspx?pid=4287#driver

You really can't blame Gigabytes for windows 8 & 8.1 short falls. There are a lot threads here on problems from windows 8 & 8.1.

I'm sorry you are having problems but I feel it is more windows 8 & 8.1 that is the real problem.

I might be wrong but these boards were maybe made before windows 8. So if there is any body running windows 7 and not having problems.

Then it isn't the board or the WIFI / Bluetooth that is the problem, it is windows 8.
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

ex58

  • 854
  • 37
Latest Qualcomm Atheros Suite Driver 1.1.48.1376:

http://www.qca.qualcomm.com/drivers/KillerSuite_1.1.48.1376_Win7_Win81.exe

Software and driver version numbers:
 Software/Package Version: 1.1.48.1376 Win7 / Win8.1
 Killer 1525 / 1102,1103,1202
o Wireless Drivers
 11ac: 11.0.0.419
 11n: 10.0.0.297
o BT Versions
 Killer 1202 Windows7/8.1: 8.0.1.330
 Killer 1525 Windows7: 4.0.0.419
 Killer 1525 Windows8.1: 3.0.0.419
o Killer E2200
 BWC Driver: 4.0.3.17
 LOM Driver: 8.1.0.23
October 22, 2014

SUPPORTED HARDWARE
• Killer Wireless-AC 1525
• Killer Wireless-N 1102, 1103, 1202
• Killer E2200
NEW FEATURES IN THIS RELEASE
• Killer 2x2 11ac
• WiFi Manager Feature in Killer Network Manager
• Killer DoubleShot Pro feature allowing for smart routing decisions with 2 or 3 Killer interfaces installed
Release Notes
• Added Killer Wireless-AC drivers for Win7/Win8.1 version 11.0.0.419
• Added Killer 1525 Bluetooth drivers to #.0.0.419
• Updated BWC driver to 4.0.3.19 to fix an issue connecting directly to PPPoE.
• Killer Network Manager Changes
 Added Help functionality

Latest Qualcomm Atheros BlueTooth Driver 3.0.0.419

Win8/8.1 X32/64:
http://www.qca.qualcomm.com/drivers/K1525_Bluetooth_3.0.0.419_Win81.exe

bt_k_1525
DriverVer= 10/16/2014,3.0.0.419

Latest Qualcomm Atheros BlueTooth Driver 4.0.0.419

Win7 X32/64:
http://www.qca.qualcomm.com/drivers/K1525_Bluetooth_4.0.0.419_Win7.exe

bt_k_1525
DriverVer= 10/16/2014,4.0.0.419

Latest Qualcomm/Atheros Wireless Lan Drivers Version 10.0.0.298 WHQL

http://www.mediafire.com/download/h9puphb3j95so1x/qualcomm_wirleess_10.0.0.298.exe
« Last Edit: October 31, 2014, 08:55:11 am by ex58 »