Card reader problems on gigabyte motherboard

[jure5j]

Hi all,

Here's an interesting one that I can't seem to get to the bottom of! I have just installed an IcyBox IB-867 5.25" card reader/USB hub into my PC. I have hooked up all of the connectors required (1 x 20-pin internal USB 3.0 interface, 2 x USB internal connections, 1 x SATA and 1 x 4-pin power). All of the USB connectors work fine, so I know that part is connected properly and there is power.

The problem is with the actual card-reader slots. The power light doesn't come on, and no cards are recognised when I insert them. However, it DOES work if I pop the PC open whilst it's running, unplug the 20-pin USB 3.0 cable from the motherboard, and plug it back in again (whilst the PC is still running). At this point windows detects a new device, the card slot power-indicator turns on, and everything works fine. As soon as I turn the PC off and back on again, the card reader is no longer detected. Basically, if I want to use the card reader, I have to unplug and re-insert the internal USB 3.0 connector whilst the PC is running every time.

Motherboard
GA-990XA-UD3
Processor
AMD FX-8350

[shadowsports]

This is likely going to caused by
BIOS revision
USB Driver version
or compatibility issue between the IcyBox and MB chipset

You may want to contact Raidsonic and inquire if there are any known compatibility issues with the Etron and AMD chipsets.

F_USB30 Controller (Etron EJ168 USB Controller, USB 3.0/2.0 ports routed to the
onboard F_USB30 header)

Try a different BIOS
Different USB driver (if available)

I used board rev 3.0 as reference. 

[dmdilks]

I did some looking and over on the UK Amazon out of 27 reviews 11 give it 3 stars or less. So you are not the only one having problems.