Questions about GIGABYTE products > X99 Motherboards

For everyone with boot problems and or cannot enter the bios.

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elstevarino:
For those users that cannot enter the bios without removing the C: drive, or have lost their boot file:

I have been doing a crazy amount of troubleshooting as I service many machines with this board. I am thinking there may be an issue with the UEFI and Windows 7 specifically. I have not had any problems with any motherboards or chipsets in the past with this, but it seems to be narrowing down this way.

Could users with this problem possibly check if Windows 7 is installed on a UEFI. The system installs this way by default, so unless you specifically changed the settings needed before installing Windows, it probably is. The easiest way to check is by going to your Disk management.

Control Panel > Administrative Tools > Computer management > Storage > Disk Management.

On the disc your OS is installed on should have a small "System Reserved" partition in front of it. In this "System Reserved" area, it should say something like:

Healthy (System, Active, Primary Partition)
or
Healthy (EFI System Partition) 

Curious if those of us with troubles have this in common.

If you could check and just drop a quick note and say What OS and if its EFI or not.

Thank You

digital nomad:
Windows 7 setup as NTFS on the "System Reserved" partition on a Western Digital 250gb. Did not change any options at setup.

I only have booting problems with USB devices connected. No problem getting into BIOS with hard drive connected though.

elstevarino:

--- Quote from: digital nomad on January 14, 2015, 04:20:10 am ---Windows 7 setup as NTFS on the "System Reserved" partition on a Western Digital 250gb. Did not change any options at setup.

I only have booting problems with USB devices connected. No problem getting into BIOS with hard drive connected though.

--- End quote ---

Beside System Reserved does it say:
(system,active,primary partition)
or
Healthy (Efi System Partition)

I am guessing the first since I believe the EFI don't even say "System Reserved"

Have you found any workaround for the USB boot problems other than plugging and unplugging the devices?? is on only on front port panels or anywhere?? Which Bios are you on?

digital nomad:
System Reserved 100mb NTFS Healthy (System, Active, Primary Partition)

Workarounds...

I bought a Orico 4 port external powered USB Hub with a power switch. They have 4, 7, or 10 ports.
I got it for my 3 CH Products Flight controllers and a Fanatec ClubSport Wheel, Pedals and Shifter. I leave the Hubs off when booting, and turn them on at the Windows desktop. That way you don't have to keep plugging/unplugging a bunch of USB cables when you need to cold boot/reboot. It is connected to one of the front USB 3.0 ports.

I also turned off the XHCI (USB 3.0) BIOS settings. I have 5 Saitek Panels (plugged into a Orico 10 port hub) and 8 Saitek Instruments (plugged into another Orico 10 port hub) that I use for Flight Simulator X. If I don't turn the XHCI off in the BIOS, the Intel USB 3.0 driver says I have too many devices connected. The only USB 3.0 device I have is a Startech external hard drive enclosure for my 1tb WD drive. It booted connected and powered on with F8g BIOS, but now hangs up on the F8 BIOS.

I'm on the F8 BIOS only because it doesn't seem to make much difference what BIOS version I use. They all have USB issues. I hope Gigabyte fixes this because once in Windows this board runs great. I was going to go with another brand motherboard but the slot layout on this G1 suits having 2 GPUS and a Creative ZXR in between plugged into a PCIE x1 slot. All the other boards you can't use a PCIE x1 slot because they are covered by a GPU. 

I thought the UEFI thing was for Windows 8 anyways, not Windows 7

elstevarino:

--- Quote from: digital nomad on January 14, 2015, 09:15:39 am ---System Reserved 100mb NTFS Healthy (System, Active, Primary Partition)

Workarounds...

I bought a Orico 4 port external powered USB Hub with a power switch. They have 4, 7, or 10 ports.
I got it for my 3 CH Products Flight controllers and a Fanatec ClubSport Wheel, Pedals and Shifter. I leave the Hubs off when booting, and turn them on at the Windows desktop. That way you don't have to keep plugging/unplugging a bunch of USB cables when you need to cold boot/reboot. It is connected to one of the front USB 3.0 ports.

I also turned off the XHCI (USB 3.0) BIOS settings. I have 5 Saitek Panels (plugged into a Orico 10 port hub) and 8 Saitek Instruments (plugged into another Orico 10 port hub) that I use for Flight Simulator X. If I don't turn the XHCI off in the BIOS, the Intel USB 3.0 driver says I have too many devices connected. The only USB 3.0 device I have is a Startech external hard drive enclosure for my 1tb WD drive. It booted connected and powered on with F8g BIOS, but now hangs up on the F8 BIOS.

I'm on the F8 BIOS only because it doesn't seem to make much difference what BIOS version I use. They all have USB issues. I hope Gigabyte fixes this because once in Windows this board runs great. I was going to go with another brand motherboard but the slot layout on this G1 suits having 2 GPUS and a Creative ZXR in between plugged into a PCIE x1 slot. All the other boards you can't use a PCIE x1 slot because they are covered by a GPU. 

I thought the UEFI thing was for Windows 8 anyways, not Windows 7

--- End quote ---

The UEFI was a common denominator in systems I had been troubleshooting and I had a system with no problems that was set as legacy. I had thought this was a good possibility. I also had booting issues with these machines which also led me this way.

After more troubleshooting I have got a workaround. Unplug the C: drive. go into the bios. Set the Sata mode to Raid and change the Windows install to Raid start. It is just a single registry parameter change I found at overclock.net.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\iaStorV
modify the start parameter from 3 (default) to 0.

From here, no problems getting in the bios. There is a flash of the Raid configuration when booting, but small price to pay.

I have another machine to try and fix that along with this issue is also having the USB issues you have. Hoping I can find some sort of resolve as I am not going to be able to let the customer deal with the issue like you unfortunately have to do.

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