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mobo rma question

mobo rma question
« on: February 04, 2009, 12:28:33 am »
i have returned my gigabyte ma-770-ds3 to my local store where i bought it , it packed up last week (friday) and i returned it the next day . how long do you think it will take for the store to recieve it back or hear anything ? , it only lasted just under 6 months . does this happen often on this mobo ? , i was in the process on saving for a phenom II 940 but put that on hold lol
« Last Edit: July 24, 2009, 09:28:51 am by runn3R »

runn3R

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Re: mobo rma question
« Reply #1 on: February 05, 2009, 03:18:44 pm »
it all depends on the nature of the fault, but usually it is around 7 working days from the arrival, sometimes quicker, depending on the quantity that UK RMA received with the shipment from your dealer. but looking at the current weather conditions (extreme snowfall) i would not be surprised if it takes longer due to transport delays.
ZX-S & C64 are still my favourites ;-)

Re: mobo rma question
« Reply #2 on: February 05, 2009, 06:33:01 pm »
thx for the reply , the fault well i am not sure but it just turned it's self off while gaming . all the other components work in my old asrock mobo , so that might give you a little more info lol

Re: mobo rma question
« Reply #3 on: February 10, 2009, 02:58:18 pm »
been to the dealer today and he says that we are still waiting to hear from gigabyte , he also said that there was no delay in sending it due to the weather . i just want my mobo back working :(

runn3R

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Re: mobo rma question
« Reply #4 on: February 11, 2009, 10:59:34 am »
last Thu and Fri Gigabyte office including RMA was closed due to heavy snowfall. pls be patient it will surely come back to after repair.
ZX-S & C64 are still my favourites ;-)

Re: mobo rma question
« Reply #5 on: February 13, 2009, 01:13:20 am »
i will try ;) , but it has been 14 days since i took it to the shop . i hope it returns soon as this asrock mobo i am using as a spare atm sucks lol

Re: mobo rma question
« Reply #6 on: February 14, 2009, 08:47:05 pm »
got it back now :) , it was repaired as a few components had failed . makes me wonder if i should overclock my cpu now seeing as something else might fail

Re: mobo rma question
« Reply #7 on: February 15, 2009, 04:31:30 am »
it seems to perform worse that it did before the repair , my specs below

athlon 7750BE
4 gb corsair dominator 1066
seasonic 550w psu (80+)
sapphire 4870
vista 32 bit sp1

it now stutters in any game etc and it did not before the repair , advice please

Badbonji

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Re: mobo rma question
« Reply #8 on: February 15, 2009, 07:29:54 pm »
Are you sure nothing else is faulty? Try a new cpu/mobo/psu/gpu/ram if you can, for example try using a friend's pc to test your components are all ok. It may not just be the motherboard.
Core i7 965 @ 4.35Ghz 1.37Vcore
6Gb G.Skill 1600Mhz DDR3 @ 1740Mhz 8-8-8-20 1T
HIS HD5970 @ 800/1100
Gigabyte Extreme X58
X-Fi Xtreme Gamer Fatal1ty
256GB M4 + 150GB Raptor
EK Supreme HF/GTX480/MCP655/EK Res :D

Re: mobo rma question
« Reply #9 on: February 16, 2009, 12:12:58 am »
i have 2 spare mobo's , everything else works fine in them . will proberly just buy a new mobo as i need my pc and cannot wait another 2 weeks for the rma

Re: mobo rma question
« Reply #10 on: February 16, 2009, 05:39:44 am »
one more question , will it effect the warrenty if a mosfet cooler is fitted ? (had 2 blow and they were replaced)

Badbonji

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Re: mobo rma question
« Reply #11 on: February 16, 2009, 10:40:31 am »
I wouldn't think so, as it actually keeps the board cooler rather than damage it in any way. What is it? A fan or heatsink?
Core i7 965 @ 4.35Ghz 1.37Vcore
6Gb G.Skill 1600Mhz DDR3 @ 1740Mhz 8-8-8-20 1T
HIS HD5970 @ 800/1100
Gigabyte Extreme X58
X-Fi Xtreme Gamer Fatal1ty
256GB M4 + 150GB Raptor
EK Supreme HF/GTX480/MCP655/EK Res :D

Re: mobo rma question
« Reply #12 on: February 16, 2009, 01:18:41 pm »

runn3R

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Re: mobo rma question
« Reply #13 on: March 06, 2009, 11:55:38 am »
If the board is modified or damaged somehow during installation/ using / removing of this cooler, the warranty will be void.

ZX-S & C64 are still my favourites ;-)

Badbonji

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Re: mobo rma question
« Reply #14 on: March 06, 2009, 05:09:00 pm »
So it should be fine, as it just fits on the motherboard and can be easily removed without damage or doing anything to the actual motherboard :)
Core i7 965 @ 4.35Ghz 1.37Vcore
6Gb G.Skill 1600Mhz DDR3 @ 1740Mhz 8-8-8-20 1T
HIS HD5970 @ 800/1100
Gigabyte Extreme X58
X-Fi Xtreme Gamer Fatal1ty
256GB M4 + 150GB Raptor
EK Supreme HF/GTX480/MCP655/EK Res :D