Questions about GIGABYTE products > X99 Motherboards
GA-X99-Gaming 5 Blue screen and sound issues
B3nsByt3:
Hi people,
I've just built this system last week, and have constant blue screen crash everytime computer goes into sleep/ idle mode. I did enter bios and enable 'Power loading', in order to try prevent the sleep/ idle mode as a band aid solution, but it hasn't worked. This is my main concern, can't be good for computer crashing everytime I leave it idle, the problem doesn't occur if computer is in use.
I was thinking of turning the monitor power saver off also, so it remains on, perhaps creating more draw on GPU, in turn drawing more power from PSU?!
Also I'm using the onboard sound, which sounds great to me, has come a long way since my X58 motherboard. However everytime I start computer, or it restarts or CRASHES after idle, the only way I can get the sound working through my 2.1 speaker set up is to enter the supplied 'Sound Blaster' app and switch it back and forth from headphones to speakers. I'm using jack 'K' on rear I/O.
Bios is F8 (latest one)
Sound Blaster driver is 1.03.11 (latest one)
Only other influencing factor I can see is PSU, which is a BitFenix Fury 750G (750watt), which is Haswell certified.
Oh and everything is run at stock speeds, i7 5820k cpu and Kingston hyperX 2133mhz 4x4gb, hd6950 2gb gpu, 2 OCZ ssds.
Any suggestions for either problem?
Cheers
dmdilks:
I don't put my computers into sleep mode ever. But I was still getting a BSOD. I haven't got a BSOD for some times now. Maybe go back to a old driver. They have done changes on on their drivers on the last two updates. I can't run them.
This what I get when look at the BSOd report.
atikmdag.sys atikmdag.sys+28ece fffff880`0f868000 fffff880`10778000 0x00f10000 0x53508a3c ATI Radeon Family ATI Radeon Kernel Mode Driver 8.01.01.1390 Advanced Micro Devices, Inc. C:\Windows\system32\drivers\atikmdag.sys
The sound that is another problem. I don't know what to tell you on that. Till you fix the video problem that could have something to do with it.
B3nsByt3:
Hi, so from what you've got there looks like GPU issue, I've already reformatted since building it last week, and originally I recall it saying 'Raptr' somewhere in the error code, I wasn't sure at the start where that came from, till I re d'loaded the AMD drivers for GPU again, which is when I saw it was part of AMD Gamers App, so I made sure it wasn't part of the install second time around.
Today I also went to control panel/power management, and disabled 'Windows' sleep mode and screen power saver, but this hasn't helped either.
You could still be right about GPU driver, just seems odd that doesn't happen while I'm on computer, using net, gaming etc, only happens while idle.
Today is first day since reinstall, and while it did take longer to BSOD, the error message left me nothing I could understand. I did try to copy paste it to show Gagabyte support, but it wouldn't let me.
man it just sux $2000 for a tower which crashes all the time, never had this with the old X58.
dmdilks:
This were I got my BSOD program from just make sure that nothing comes with it. I can't remember when I downloaded it that it just downloaded that program. If you know what I mean is sometimes you get other programs that come with some of these free programs.
http://www.nirsoft.net/utils/blue_screen_view.html
B3nsByt3:
Ok, thanks mate I'll check it out.
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