Official GIGABYTE Forum

Gigybyte Z97X-UD5H + Windows 10 Ethernet driver issues

Gigybyte Z97X-UD5H + Windows 10 Ethernet driver issues
« on: August 16, 2015, 05:14:10 pm »
There is a similar topic to this elsewhere on the boards, but my situation is a little more specific.

I recently just built a brand new PC with a Gigabyte Z97X-UD5H mobo and clean installed Windows 10 Home 64-bit (I'll include more specifications below). However, I eventually realized that I couldn't connect to the internet. I am using a Cat-5e ethernet cable to connect to my router, but it can't establish a connection.

While setting it up, everything went fine except when I tried to install the Gigabyte software, I was greeted with the error message "This driver can't release to failure". After some research, my best guess is that Windows 10 and Gigabyte are having issues when it comes to establishing the proper network drivers to set up the Ethernet port.

I've seen multiple sources saying that you need to find the network drivers online, separate of the app center, and manually load them to Windows 10 (via a flash drive). This seems like a logical choice, but I can't find the network drivers for Windows 10 anywhere. Could someone please point me to these drivers or tell me if my assumption is incorrect and the issue is something else?

Specifications:
Mobo: Gigabyte Z97X-UD5H
OS: Windows 10 Home version 64-bits
Processor: Intel i7-4790K
Ethernet cable: Cat-5e
GPU: MSI Geforce GTX 970

Re: Gigybyte Z97X-UD5H + Windows 10 Ethernet driver issues
« Reply #1 on: August 16, 2015, 05:43:25 pm »
Nevermind, I realized the issue was resolved by switching to a different Ethernet port.

shadowsports

  • 2259
  • 67
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: Gigybyte Z97X-UD5H + Windows 10 Ethernet driver issues
« Reply #2 on: August 16, 2015, 05:51:17 pm »
Lower port LAN1 is Killer
Upper port LAN2 is Intel

 8)
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW