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x99m Gaming BSOD and WHEA error when gaming

x99m Gaming BSOD and WHEA error when gaming
« on: December 23, 2015, 08:17:39 pm »
Whatsup fellow gigabyters,

First post on the forums so ill try to be short, sweet and to the point. I built a new gaming computer two weeks ago. The computer works fine when using it for browsing and low load processing, but once i'm in a game I am almost guaranteed to blue screen with a whea_uncorrectable_error. I believe the issue may be linked to the graphics card but at this point i cant say. I've ran windows memory diagnostics tool, updated the bios to latest F4b (beta bios), validated all components are seated correctly, and reinstalled the OS multiple times. I installed Windows 7 with the LAN connection unattached, then once it was installed i updated to Windows 10. Once i got to Windows 10 the drivers for my components automatically installed and all was good until getting into WoW. I notice i can recreate the error 99% of the time when changing the settings in-game from high to ultra. This is what leads me to believe that it is the GPU however, it has happened a few times without changing any video settings.

I recently updated the BIOS to the F4b version, i set the "dummy load" to enabled (the option that doesn't kill the psu if the load gets too low), and set the PCIe version to gen 2. I'm not overclocking and i haven't changed my settings on my bios other than what was just stated. This has been an incredibly long and frustrating 2 weeks and i really hope someone can give me some help or a possible resolution to this. I have WoW running at home and hope to see it still running when i get back from work today.


Hardware:

Case: Thermaltake Versa N21 Window Mid-Tower Chassis
CPU: Intel Core i7-5930K Haswell-E 6-Core 3.5GHz LGA 2011-v3 140W
GPU: Sapphire Radeon R9 280 3GB GDDR5 DVI-I/DVI-D/HDMI/DP Dual-X
PSU: Corsair CX Series CX750M 750 Watt ATX Modular
RAM: Crucial Ballistix Sport 16GB KIT (4GBx4) DDR4-2400 PC4-19200
CPU Fan: Cooler Master V8 GTS CPU Cooler
HDD: Seagate Barracuda 1TB 7,200 RPM SATA III 6Gb/s 3.5
MoBo: GA-X99M-Gaming 5

Event Viewer:

Event ID: 17
Bus:Device:Function: 0x0:0x2:0x0
Vendor ID:Device ID: 0x8086:0x2F04
Class Code: 0x30400


Thanks all for the assistance.
« Last Edit: December 23, 2015, 08:30:04 pm by JacobThompson »

dmdilks

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Re: x99m Gaming BSOD and WHEA error when gaming
« Reply #1 on: December 24, 2015, 01:58:27 am »
Here this might get you start to read the BSOD file. It might help tell you what is the problem.

http://www.nirsoft.net/utils/blue_screen_view.html
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

tsopi2

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Re: x99m Gaming BSOD and WHEA error when gaming
« Reply #2 on: December 24, 2015, 10:01:52 am »
Same problem here, only things different is the motherboard,i have the gigabyte x99 ud4, and the OS, i have windows 8.1.
I installed the blue screen but shows me nothing. Before the crash i can hear the error sound but no notification,after one or two minutes the screen turns black or navy blue with black vertical stripes...
I forgot to mention that only when I play games problem like this occur!

dmdilks

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Re: x99m Gaming BSOD and WHEA error when gaming
« Reply #3 on: December 24, 2015, 12:48:07 pm »
Same problem here, only things different is the motherboard,i have the gigabyte x99 ud4, and the OS, i have windows 8.1.
I installed the blue screen but shows me nothing. Before the crash i can hear the error sound but no notification,after one or two minutes the screen turns black or navy blue with black vertical stripes...
I forgot to mention that only when I play games problem like this occur!

That sounds more a video card problem. New build or been up for awhile? When was the last time you clean the video card? If you are not getting any error message on the BSOD then you will not be able to read it.

I get a BSOD here and there but I knew what it was. It was the video driver. Because I run a 39" led TV and I couldn't update the driver it made my screen look really bad. But since there came out with the new Crimson Edition. I can run that driver.   
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

tsopi2

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Re: x99m Gaming BSOD and WHEA error when gaming
« Reply #4 on: December 24, 2015, 02:11:02 pm »
new build,4 days on.32'' full HD TV but the card can see the monitor without any problems,only through VGA though..when using HDMI i had a lot of problems. wher can i find the drivers to check if this is the problem?

dmdilks

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  • "If it isn't broke don't fix it"
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X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.