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X99 Gaming 5 and Samsung 950 Pro Incompatibility?

bofh

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X99 Gaming 5 and Samsung 950 Pro Incompatibility?
« on: April 02, 2016, 08:05:38 pm »
Hello all,

I am facing an issue with slow performance with my new m.2 SSD and I hope the collective wisdom of this forum can help :)

I have the following setup:

Gigabyte X99 Gaming 5
16 (2x8) GB RAM
i7-5820K
MSI nVidia 970 GTX
SoundBlaster Zx (disabled the on-board)
Samsung 950 Pro 512GB m.2 SSD
SanDisk Extreme Pro 256GB in SATA port 0
Blu-Ray/DVDRW on SATA port 1

I have deployed a clean Windows 10 installation on the 950 Pro and installed all latest drivers and firmware. This SSD is listed as supported in the official Gigabyte links, however in my system it's not performing as per advertised specs.

Official m.2 supported list of SSDs for X99 Gaming 5: http://www.gigabyte.com/products/product-page.aspx?pid=5125#M.2%20support%20list

I am attaching Crystal Disk benchmark results as well as Samsung's benchmark report. As you can see in Samsung's software the PCIe interface reads that it only supports 5Gbps instead of 10Gbps, and PCI lanes x2 instead of x4.

Troubleshooting steps already taken:
- numerous re-formats and driver updates
- firmware upgrade to F20, then to F21 beta
- no SATA drives connected, no PCI cards other than VGA
- in BIOS I pretty much tried every combination possible but still no change in speed.
- in Safe Mode i confirmed the same slow speeds, so no weird software conflict

So my questions to this community are:
1. Anyone else with X99 Gaming 5 and 950 Pro that works as expected?
2. Anyone know how to contact Gigabyte directly to get an official response?
3. Anyone who can provide any feedback on what I should try to do next?

Thank you in advance,
bofh


dmdilks

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Re: X99 Gaming 5 and Samsung 950 Pro Incompatibility?
« Reply #1 on: April 02, 2016, 10:31:44 pm »
When you install the OS did just install it or did you set it up using UEFI. Plus in the bios other OS did you change that to windows 8/10. Did you disable the CSM?
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

bofh

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Re: X99 Gaming 5 and Samsung 950 Pro Incompatibility?
« Reply #2 on: April 03, 2016, 01:03:07 pm »
When you install the OS did just install it or did you set it up using UEFI. Plus in the bios other OS did you change that to windows 8/10. Did you disable the CSM?

UEFI yes, BIOS has option only for 8/8 WHQL, tried both, CSM disabled (as per samsung instructions) for UEFI and tried enabled as well, like I said, tried every combination

Re: X99 Gaming 5 and Samsung 950 Pro Incompatibility?
« Reply #3 on: April 13, 2016, 06:23:53 pm »
Hello,
i see the M2 connector is only PCIs 2.0 *2 (10Gbit)
so Speed looks OK for that.
greets
Rollo
GA-X99M-Gaming 5, Xeon E5-2630Lv4, Corsair Veng.LPX CMK16GX4M2B3000C, 128GB SM951-AHCI