Questions about GIGABYTE products > X99 Motherboards
Gigabyte X99-UD3 - Memories slots A and B dont work
xoreba:
Hey Shadow, what's going?
I hope that's fine!
The TI Technical didn't return at my home. So...I tried to re-install the Air Cooler Maker 8 and tried to back off on the screw just a little that hold down the cooler. But I didn't get it =/
I have been so unmotivated with this. I cant imagine what happen with the Slots A and B!
It's too unbelievable that the guarantee Gigabyte Brazil is only 1 year!
If I check on Windows 10, my pc show me Slot A and B are empty.
What another solution to about it?
If you have other option, please let me know!
Thanks so much for cooperation and patience.
Sincerely,
Lucas Assad Rezende.
shadowsports:
Sorry, been busy at work... at least its Friday 8)
Lucas,
The system worked before the tech changed out the cooler. He/she, they need to come back and assist you/accept responsibility for the issue. When you hire someone to fix/repair or upgrade, they don't get to "break" it and leave you to solve the problem. They did something. Overtightened, static electricity???
Have you put the old cooler back on to test? You'll need to clean the top of your CPU with a VERY small amount of alcohol. I use q-tips for this. Clean the plate of the old cooler too. Razor blade and more alcohol. Then apply new thermal compound and remount the stock cooler. If it were me, I'd look at the CPU socket too since its apart and the memory controller is in the CPU. Look for bent pins. See this link for an example:
https://i2.wp.com/www.gigabytenordic.com/wordpress/wp-content/uploads/2014/02/bentpins1.png
xoreba:
Hey guys,
until today I didn't get figure out this problem.
My pc has worked with only 8 Gb memory (Channel C and D working).
Actually, I have thought to buy another motherboard, but other brand!
The Gigabyte Brazil didn't help me anything. This motherboard in Brazil is so expensive to have poor assistance!
Me and my Counter Strike GO' team are so boring with Gigabyte! We intend never to buy Gigabyte products! >:( >:(
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