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Gigabyte Z270N-WIFI + HyperX Predator DDR4, 2x8GB, 3000MHz - RAM issue

nvent

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Hi,
I have problem with RAM memory. Bug = computer runs for 10 seconds and resets (in loop).
Gigabyte Z270N-WIFI has 2 memory sockets - DDR4_1 nad DDR4_2.
I have memory HyperX Predator DDR4, 2x8GB, 3000MHz.
Now:
Memory at DDR4_1 and DDR4_2 = bug
Memory at DDR4_1 = bug
Memory at DDR4_2 = computer is booting properly

Memory is OK, I tested both on DDR4_2.
I think CPU memory controller is OK, because I bought CPU (Intel Core i5 7600K) 2 days ago.

How can i solve this problem?
« Last Edit: February 18, 2017, 04:25:20 pm by nvent »

shadowsports

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Re: Gigabyte Z270N-WIFI + HyperX Predator DDR4, 2x8GB, 3000MHz - RAM issue
« Reply #1 on: February 18, 2017, 05:19:47 pm »
Is your specific memory kit on the QVL for your board?  DDR4_2 & 1 are the recommended slots for 2 DIMM config. 

Your CPU supports DDR4-2133/2400, DDR3L-1333/1600 @ 1.35V natively. 

You didn't provide the part number of your kit but the specs I found on Kinston's site show:

•JEDEC: DDR4-2400 CL17-17-17 @1.2V
•XMP Profile #1: DDR4-3000 CL15-17-17 @1.35V
•XMP Profile #2: DDR4-2666 CL15-17-17 @1.35V

I'd try enabling XMP Profile #1 with one stick, save, then install 2 DIMMs in recommended slots and retest.  If that fails, I would manually set memory timings to CL15-17-17 @1.35V and retest.

3000Mhz memory requires O.C. per your boards specs;

3.Support for DDR4 4000(O.C.) / 3866(O.C.) / 3800(O.C.) / 3733(O.C.) / 3666(O.C.) / 3600(O.C.) / 3466(O.C.) / 3400(O.C.) / 3333(O.C.) / 3300(O.C.) / 3200(O.C.) / 3000(O.C.) / 2800(O.C.) / 2666(O.C.) / 2400 / 2133 MHz memory modules

If you don't want this hassle, purchase RAM from the QVL that runs at 2133/2400 and XMP will work.   
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

nvent

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Re: Gigabyte Z270N-WIFI + HyperX Predator DDR4, 2x8GB, 3000MHz - RAM issue
« Reply #2 on: February 18, 2017, 05:50:56 pm »
It's HX430C15PB3K2/16 memory.

shadowsports

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Re: Gigabyte Z270N-WIFI + HyperX Predator DDR4, 2x8GB, 3000MHz - RAM issue
« Reply #3 on: February 18, 2017, 06:39:42 pm »
I've given you the information you need to determine next steps. 

HX430C15PB3K2/16

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0ahUKEwikqY3lpZrSAhVpyVQKHSoVDf0QFggcMAA&url=https%3A%2F%2Fwww.kingston.com%2FdataSheets%2FHX430C15PB3K2_16.pdf&usg=AFQjCNHaj4SaiDnGw2Ux4j5c2OCAy9d5Jw

If its on the QVL, chances are you can make it work using modest OC and manual settings.

If not on the QVL, you have a 50/50 chance of success using manual settings.

If you don't want the hassle, purchase QVL RAM of 2133/2400 spec.
« Last Edit: February 18, 2017, 06:44:13 pm by shadowsports »
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

nvent

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Re: Gigabyte Z270N-WIFI + HyperX Predator DDR4, 2x8GB, 3000MHz - RAM issue
« Reply #4 on: February 18, 2017, 07:06:33 pm »
I tried change settings, but it's not working anyway.

Memory at DDR4_1 and DDR4_2 = bug
Memory at only DDR4_1 = bug
Memory at only DDR4_2 = computer is booting properly

But look - second socket is working (DDR4_2) with this memory and gets automatically settings. So memory is OK. First socket doesn't work even with one memory. I think motherboard has broken first socket. Maybe I will send it back and buy new one.

shadowsports

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Re: Gigabyte Z270N-WIFI + HyperX Predator DDR4, 2x8GB, 3000MHz - RAM issue
« Reply #5 on: February 19, 2017, 03:10:38 am »
Something to consider.  A defective slot, DIMM, bent pins in CPU socket or defective CPU would probably result in code 55, CPU initialization failure or other error code.

A reboot loop without error can have more than one cause...  hardware incompatibility, incorrect BIOS settings, memory issue, power problem, ground, or BIOS failure.  While a defect is possible, I'd test with different RAM before concluding the board is defective.   
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

wh173

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Re: Gigabyte Z270N-WIFI + HyperX Predator DDR4, 2x8GB, 3000MHz - RAM issue
« Reply #6 on: February 19, 2017, 05:24:44 pm »
I would send the motherboard back and get another brand.
GA-Z170N-WIFI, 7700k, 16GB DDR4 3000, GTX1070.