GA-Z270X Gaming 7, is this reboot normal?

[sono]

yeah i agree totaly i might sell this gaming k5 board ( i realy like it the look performance )  but if the next bios doesnt  fix the xmp   reboot issue / low oc capabilty  then i guess all of us have to sell out boards  or live with it or take a risky chance and  revert with ftp to f4 bios ...... and hopefully dont corrupt our dual bios
in  the mean time its not that bad  just annoying is all 

keep us posted guys

Agreed. My K7 would in that case go back to Amazon <12 months old with the reason as not fit for purpose.

[shadowsports]

I know exactly how everyone feels regarding this problem.  It sounds like a RAM timing issue (for lack of better description)  I am hopeful however that a fix will be released soon as it appears to affect multiple Z270 boards.     I'm waiting for the x299 boards to be released before I buy my Z270.   

[PvtJohnTowle]

Well I changed my memory to G.Skill F4-3200C16-8GVKB 16 GB (this is on QVL list) and now it is doing the same thing. Rubbish motherboard. unbelievable and not a peep from Gigabyte support since  the 23rd May  when then they tested the Corsair memory and replicated the same problem.

[kamikazee]

Whats going on why is there still no update since F7a? It has been a while. Are they neglecting this board? I haven't had a response from support either for months.....

Getting ridiculous.

[Rapkix]

Exactly. The problem is still out of there and still no answer from support, or even update of BIOS, or some kind of progress on fixing this problem. Last message from support was month ago. And still no answer, yet. I'm disappointed as well.

[PvtJohnTowle]

Hi, @@@@:

We internally checked with bios team for update to this issue.

So far they don't have solution yet for solving this issue.

Some users also reported issue like this, so our engineers will keep checking it and provide us solution asap.

Sorry to let you wait for it.

Have a nice day.

6/19/2017 11:45 AM
       

[shadowsports]

@PvtJohnTowle

Thanks for the update.  Slow, but hopefully it remains on their radar.

[PvtJohnTowle]

Hi, *****:

Very sorry for delay.

We did keep checking this issue and currently bios engineers still find some way to deal with this issue.

We will put your question in high priority and try to make solution asap.

Thank you for your patience.

Have a nice day.

[kamikazee]

Well I hope the almost 2 month delay in a new bios version is due to them taking their time trying to fix the issue!

[ianf]

Well this has now gone on for way to long. These boards are screwed with fast memory and after nearly 3 months i am not waiting any longer, so returning to Amazon as not fit for purpose.
I have ordered a recommended Asus board that will work with my 3200 speed RAM
I have always used gigabyte, but the denials and now slowness of fix has put me off for good. Disgraceful way to treat customers, we are nothing more than beta testers.
Good luck to the rest of you.
I will be reviewing the board on Amazon and describing the issues, and denials, and still no fix, to warn others about this on gigabyte z270x boards.

[kamikazee]

The thing is we shouldn't have to go through all that hassle to buy and reinstall a new board along with everyone else.

This sort of crap shouldn't be happening with gigabyte boards this is a disgrace and has gone on long enough.

The other thing which is just unbelievable is how long it has now been since they posted the last bios revision.

The board is not even a year old and it's been 3 months since the last version was released and we still don't have a current solid bios still the f7a beta which fixes nothing.....

At least make it possible for us to roll back to F4!!!!!!!

[Rapkix]

Well. I am gonna return this motherboard also, if this problem persist. I cannnot believe how long it is. And still no BIOS update. What's going on with that? They´ve got just one or two technics who works on this or i cannot explain to myself, why it taking so much time. For fixing this issue ... 2 months and nothing. No progress, no answer from support, just ,, We are working on it and we dont know why this happens" Thats disgrace.

[RealityBoost]

Hi!

Newbie here. So it seems that I too have this issue, however my computer seems to reboot fine even if it turns off for a few seconds before rebooting. Can someone explain to a beginner why this is a big deal? Should I be worried?

[kamikazee]

It is the same for all of us, yes the computer shuts off for a few seconds then reboots fine. But this is not normal behaviour. A computer shouldnt lose power (ie motherboard lights/fans switch off) during reboot process.

Most of us are concerned with potential long term 'wear' on internal parts from turning on/off way more often then it should.

Infact restart behaviour was perfectly normal on these boards with XMP enabled up until and including the F4 bios revision. Anything later then that has introduced this problem.

Still cannot understand why there is no update or even a new BIOS version in the last 3 months.

[RealityBoost]

So I've been in touch with the support at Gigabyte and they sent me a new BIOS version (F7) which solved all my issues. Hopefully it will be out soon!