Questions about GIGABYTE products > X99 Motherboards

Games freezing or crashing

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Thug:
Ran a memory test and it didn't come back with any errors.

I spoke to a guy in a PC shop today who offered that i could take my 1080 in there to put on their test machine, so doing that tomorrow.

shadowsports:
Didn't know you had 3+ years of solid performance.  Good you tested the RAM.

So RAM tests ok
You've completely cleaned out your case
Also tests 3 versions of drivers
You've not made a BIOS change

~Card and power are next.  I have an 850RM too, its bulletproof.  Do you know what kind of temps the card is seeing when the system crashes or freezes?  Try to capture this for comparison before you put the card into another system.   

Thug:
The card wasn't really going over 63 deg or so, so not ever worked at all.
My case has good ventilation and my CPU is water cooled, so not much ambient temp in there.

However, the PC Shop tested my card in their test machine and it crashed each time they tried a game or a bench tester.
Tried a different card in my PC and it was fine.

I am in the process of speaking with the company I bought it from to RMA it and was told it will be sent to Gigabyte for them to also test and either repair or exchange.
Its all a waiting game.

Thanks for help, its much appreciated.

shadowsports:
Good work on the troubleshooting.  Not the news you were hoping for, but at least you know what's wrong now.  Hope you can get repaired or replaced quickly.   

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