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GA-MA785GMT-UD2H memory issues

Re: GA-MA785GMT-UD2H memory issues
« Reply #15 on: July 19, 2010, 11:04:14 am »
The only time I've been glad to see the BSOD

http://x86code.com/bsod.bmp


Sorry to hear you're having memory issues too.    I've had similar issues where memory works initially and fails later.    I was using a GA-770TA-UD3 motherboard though.   

Run the memory test from memtest.org on your system for at least two hours to confirm the memory is working reliabily.   If it is, it could be a driver problem.

tonyz

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Re: GA-MA785GMT-UD2H memory issues
« Reply #16 on: August 05, 2010, 10:58:08 am »
OK, I understand.

I had very similar issues but I was running a Phenom X4 at the time, not an Athlon and I am using a different Mobo but I couldn't get it to run at anything other than the BIOS defaults which meant that my 1600 Mhz memory was running at 1333 Mhz. Changed CPU to a new 1090T X6 , same memory no problems!

You say that you are using F9 BIOS. Did you update it to this because of the BSOD's?

The BIOS was updated as the component supplier asked me to.
Well had the PC running for a few days now as have been away. Within the first hour of a cold boot it BSOD. On a warm restart it also BSOD.

The only time I've been glad to see the BSOD

http://x86code.com/bsod.bmp


Sorry to hear you're having memory issues too.    I've had similar issues where memory works initially and fails later.    I was using a GA-770TA-UD3 motherboard though.   

Run the memory test from memtest.org on your system for at least two hours to confirm the memory is working reliabily.   If it is, it could be a driver problem.


For some unknown reason this memory is now showing up as having errors! I shall try an RMA and update this thread on use of the new RAM.

absic

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Re: GA-MA785GMT-UD2H memory issues
« Reply #17 on: August 05, 2010, 11:19:33 am »
Hi,
Are you running in ganged (Dual) or unganged (single) channel configuration?

You most probably won't get RAM running at 1600 Mhz in Ganged (Dual) Channel mode.

Check this thread for more details: http://forum.giga-byte.co.uk/index.php/topic,2379.0.html Although it refers to different mobo's the basics still apply.
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

tonyz

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Re: GA-MA785GMT-UD2H memory issues
« Reply #18 on: August 06, 2010, 03:14:14 pm »
Hi,
Are you running in ganged (Dual) or unganged (single) channel configuration?

You most probably won't get RAM running at 1600 Mhz in Ganged (Dual) Channel mode.

Check this thread for more details: http://forum.giga-byte.co.uk/index.php/topic,2379.0.html Although it refers to different mobo's the basics still apply.

ok, thanks.

Running the ram at its rated speed, 1333Mhz I get errors in memtest and BSOD in windows 7
Running the ram at optimized settings, 1066Mhz, I get no errors in memtest but still BSOD in windows 7 (ram shows as unganged).

I haven't yet tried to run the ram at 1600 speeds.

Dark Mantis

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Re: GA-MA785GMT-UD2H memory issues
« Reply #19 on: August 06, 2010, 03:19:57 pm »
If you are not using the latest BIOS I would recommend that you update it first.
Gigabyte X58A-UD7
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HX850
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Blu-Ray
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Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
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tonyz

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Re: GA-MA785GMT-UD2H memory issues
« Reply #20 on: August 06, 2010, 03:21:37 pm »
If you are not using the latest BIOS I would recommend that you update it first.


Thanks but I am using the latest BIOS, F9.

Dark Mantis

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Re: GA-MA785GMT-UD2H memory issues
« Reply #21 on: August 06, 2010, 03:24:01 pm »
Ok , good. When you boot up does it make any beeps on POSTing?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

tonyz

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Re: GA-MA785GMT-UD2H memory issues
« Reply #22 on: August 06, 2010, 03:26:08 pm »
Ok , good. When you boot up does it make any beeps on POSTing?

Just the standard one short beep to show its alive

Dark Mantis

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Re: GA-MA785GMT-UD2H memory issues
« Reply #23 on: August 06, 2010, 03:29:22 pm »
You say you get BSOD in windows what code does it throw up?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

tonyz

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Re: GA-MA785GMT-UD2H memory issues
« Reply #24 on: August 06, 2010, 03:55:33 pm »
You say you get BSOD in windows what code does it throw up?

There's quite a few errors. Cant check the most recent ones as the PC is running memtest again, lol.

I can remember seeing IRQL_NOT_LESS_OR_EQUAL on one of the dump files using bluescreenview

Dark Mantis

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Re: GA-MA785GMT-UD2H memory issues
« Reply #25 on: August 06, 2010, 04:04:48 pm »
When you get the next one please just make a note of it. I know it's a pain with all those zeros etc but it does mean something.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

absic

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Re: GA-MA785GMT-UD2H memory issues
« Reply #26 on: August 06, 2010, 04:10:49 pm »
OK, not sure about this but just been doing some double checking on the AMD site and came across this with reference to the X2 CPU's: Type of Memory Supported X2 - Support for unregistered DIMMs up to PC2-8500 (DDR2-1066MHz) -AND- PC3-8500 (DDR3-1066MHz)

Here's a link to the AMD page I found it on: http://www.amd.com/us/products/desktop/processors/athlon-ii-x2/pages/amd-athlon-ii-x2-processor-model-numbers-feature-comparison.aspx

It looks as if the X2's memory controller could be the problem here. Will need to do some more digging but it is an avenue that does need to be looked at.

UPDATE:
OK, this is really starting to p*** me off. Just spent a bit of time trawling AMD's website and the information there is so out of date you wouldn't believe it. They don't even show system building support for AM3 so trying to find any current info regarding CPU/Memory compatibility is like searching for the proverbial needle in a haystack.

Still, my motto is: Never give up; Never surrender! And, in an effort to get some proper answers to the questions regarding the AM3 CPU's, the way they interact with Memory and any real maximum RAM speed issues, I have managed to get hold of their UK address and telephone numbers (luckily they don't hide those away) and I will telephone them on Monday and try and extract the relevant info from them.

Please be a little patient as I don't really expect this process to be quick or painless but, I will do my best.
« Last Edit: August 06, 2010, 04:42:27 pm by absic115 »
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

tonyz

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Re: GA-MA785GMT-UD2H memory issues
« Reply #27 on: August 06, 2010, 09:16:28 pm »
When you get the next one please just make a note of it. I know it's a pain with all those zeros etc but it does mean something.

Managed to take a look at the minidumps. Most recent ones shown below with bugcheck string and code and which driver caused it.

05/08/2010 11:04:40   SYSTEM_SERVICE_EXCEPTION   0x0000003b win32k.sys
05/08/2010 10:20:42   SYSTEM_SERVICE_EXCEPTION   0x0000003b ntoskrnl.exe
05/08/2010 09:49:12   NTFS_FILE_SYSTEM                   0x00000024 Ntfs.sys
14/07/2010 23:31:12   PAGE_FAULT_IN_NONPAGED_AREA   0x00000050 ntoskrnl.exe
14/07/2010 22:59:48   PAGE_FAULT_IN_NONPAGED_AREA   0x00000050 ntoskrnl.exe
14/07/2010 22:29:54   PAGE_FAULT_IN_NONPAGED_AREA   0x00000050 ntoskrnl.exe
14/07/2010 22:01:54   SYSTEM_SERVICE_EXCEPTION   0x0000003b win32k.sys

tonyz

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Re: GA-MA785GMT-UD2H memory issues
« Reply #28 on: August 06, 2010, 09:25:14 pm »
OK, not sure about this but just been doing some double checking on the AMD site and came across this with reference to the X2 CPU's: Type of Memory Supported X2 - Support for unregistered DIMMs up to PC2-8500 (DDR2-1066MHz) -AND- PC3-8500 (DDR3-1066MHz)

Here's a link to the AMD page I found it on: http://www.amd.com/us/products/desktop/processors/athlon-ii-x2/pages/amd-athlon-ii-x2-processor-model-numbers-feature-comparison.aspx

It looks as if the X2's memory controller could be the problem here. Will need to do some more digging but it is an avenue that does need to be looked at.

UPDATE:
OK, this is really starting to p*** me off. Just spent a bit of time trawling AMD's website and the information there is so out of date you wouldn't believe it. They don't even show system building support for AM3 so trying to find any current info regarding CPU/Memory compatibility is like searching for the proverbial needle in a haystack.

Still, my motto is: Never give up; Never surrender! And, in an effort to get some proper answers to the questions regarding the AM3 CPU's, the way they interact with Memory and any real maximum RAM speed issues, I have managed to get hold of their UK address and telephone numbers (luckily they don't hide those away) and I will telephone them on Monday and try and extract the relevant info from them.

Please be a little patient as I don't really expect this process to be quick or painless but, I will do my best.

Yeah I too noticed that, but when searching for answers found that other people had been running similar setups to mine without problem (CPU and RAM). But then, even when the ram is run at 1066Mhz speeds errors/BSOD still show up.

I have two of the exact same systems so feel free to take one away to have a play! lol When I went to purchase second identical system the company said at all the components should work fine together. I simply purchased the second lot to swap over any faulty components.

Having just finished memtest running the memory at 1066mhz errors have shown up. To be safe I think I'll RMA these tomorrow!

Dark Mantis

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Re: GA-MA785GMT-UD2H memory issues
« Reply #29 on: August 06, 2010, 10:41:53 pm »
According to Micro$oft there is a hotfix available for this problem, It only happens in certain hardware configurations. Check here for more details:

http://support.microsoft.com/search/default.aspx?query=PAGE_FAULT_IN_NONPAGED_AREA+++0x00000050+ntoskrnl.exe&catalog=LCID%3D1033&mode=r
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy