I have an Aero 15-X9 and the laptop never auto sleeps or turns off the screen no matter what duration I set.
This only started happening when I rebuilt it last Christmas using the backup drive I created with the Gigabyte software when I got it.
I started fault finding by booting into Safe Mode and the screen turns off fine there, so I disabled everything in the Task Manager Start-up page and then turned them on one by one rebooting after each was enabled (this was, as you might expect, a fairly painful experience).
It turns out if all of these (Gigabyte services) are disabled then the screen times out.
ControlCenter.exe
AI_widget.exe
CloudMatrixControlCenter.exe
FusionStation.exe
OSDwindow.exe
There have been several updates of the Control Centre since I first encountered this issue and I have installed them all but none of them fix the issue.
I have tried Powercfg but it doesn't see any wake locks.
I tried excluding them with powercfg /requestsoverride process but that doesn't work either.
At the moment I have a batch file that stops them all and starts them all and a task in Task Scheduler that is triggered at screen lock and unlock.
This works fine and the screen turns off or the laptop sleeps, but it's a bit of a bodge and slows the unlock process down.
Has anyone else had this issue or know of a fix?
Thanks.
