Questions about GIGABYTE products > Motherboards with Intel processors

M.2 device doesn't apper in Boot Order list on BIOS

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teknology9:
Hi, looking at what Gigabyte Support have told you the next step to take would be to contact them.  teknology9

--- Quote ---
Thanks for your answer.

I asked about this M.2 drive more than one year ago about if it is compatible. This is the question and the Gigabyte support's answer:

Question:    Dear Sirs,I want to add a new SSD to my computer and I want to buy the Samsung 970 EVO Plus model MZ-V7S500 (500 GB) (or even the model MZ-V7S1T0 (1 TB)).Is this SSD drive compatible with my motherboard?Kind regards,Oscar Alarcón    1/10/2020 9:57 AM
Answer:    

Dear customer,

Thank you for emailing GIGABYTE.
We would like to help you with your technical inquiry.


There are not incompatibilty record in our data base, but please notice the hareware limitation of this MB. The M.2 delivering up to 10 Gb/s data transfer speeds,

Regards

GIGABYTE Team



--- End quote ---

VansFannel:

--- Quote from: teknology9 on March 23, 2021, 02:48:02 pm ---Hi, looking at what Gigabyte Support have told you the next step to take would be to contact them.  teknology9

--- Quote ---
Thanks for your answer.

I asked about this M.2 drive more than one year ago about if it is compatible. This is the question and the Gigabyte support's answer:

Question:    Dear Sirs,I want to add a new SSD to my computer and I want to buy the Samsung 970 EVO Plus model MZ-V7S500 (500 GB) (or even the model MZ-V7S1T0 (1 TB)).Is this SSD drive compatible with my motherboard?Kind regards,Oscar Alarcón    1/10/2020 9:57 AM
Answer:    

Dear customer,

Thank you for emailing GIGABYTE.
We would like to help you with your technical inquiry.


There are not incompatibilty record in our data base, but please notice the hareware limitation of this MB. The M.2 delivering up to 10 Gb/s data transfer speeds,

Regards

GIGABYTE Team



--- End quote ---

--- End quote ---

OK. I will share their answer with you. Thanks!

VansFannel:
This is Gigabyte custormer service answer:

Dear customer,

Thank you for emailing GIGABYTE.
We would like to help you with your technical inquiry.

are you using the samsung 970 EVO Plus NVMe M.2 SDD

This SSD have its intergrated driver, so that it not showed in the BIOS.

But it would be able to showed by the boot menu when you press F12.

For AMI UEFI BIOS could not set any driver as first  boot driver.

But pressing F12 doesn't show that device. I'm going to return the M.2 SSD.

teknology9:
Hi,
Have you informed that the NVMe drive still does not show? It may be worth asking if they can provide you with a BIOS update that will show the drive. I updated my BIOS on my current motherboard and the NVMe drive showed up, but on an earlier BIOS version  the NVMe drive did not. I think the issue was passed from their 1st line support to the department that creates the BIOS.

It might be worth asking and just informing them what has happened.

Hope this helps.
teknology9

shadowsports:
The gaming 7 was was of the few Z97 based boards with m.2 support.  Support for m.2 didn't become mainstream until the Z170.

A good SSD will provide excellent performance with the Z97 and won't require any BIOS, which I doubt Gigabyte would deliver.  The chipset is done (released Q2 2014).  I still have a Z97 based system that works well, but investing any time or $$$ into trying to make it "better" isn't worth it.

Its possible a non-NVMe m.2 would work, but again, unless you have one laying around, buying one is not practical.  Of course this is up to you if you want to pursue.

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