Official GIGABYTE Forum

Z77X-UP4 & 590 GTX Problem - Please Help!

Z77X-UP4 & 590 GTX Problem - Please Help!
« on: April 04, 2013, 08:55:24 pm »
Hi chaps. I am having issues getting my Gigabyte 590 GTX to work with my Gigabyte Z77X-UP4 TH motherboard, and could really use some help.

So I have been running a 560ti card fine for the past few months, since I got my motherboard.
Upgraded to a 590 GTX and just cannot get my PC to boot into windows without getting a BSOD.
The only way I can get it to load into windows is if I totally uninstall the drivers for the 590. But as soon as install (or let windows install) any drivers, old or new, and restart, the problem returns.

I tried everything I could with the drivers, installing different versions, cleaning them out etc etc.
I then formatted and re-installed windows. I tried both x86 and x64 versions and corresponding drivers. Nothing fixed the BSOD on startup.

I then removed the card and tried it in an old system, running a 775 ASUS P5B motherboard... and it started up fine, no problems! So I dont think the 590 is at fault.

My power supply is a Corsair HX750 (750W). I have tried using another Corsair TX750 (750W) that my old system run it fine with, and still get the same BSOD. So I dont think its the PSU at fault.

I have unplugged all other PCI card incase there was a conflict. And removed all but one stick of RAM. Still, didnt solve it.

So that leaves me to believe the motherboard is at fault.
I was running on the latest BIOS, a beta (10b i think) and have also tried the last "stable" BIOS too (version 9 I think).
I am dissapointed such an expesnive card doesnt seem to work with my motherboard, I thought compatibility would have been checked, especially as both products are Gigabyte.

Are there any know issues with my motherboard, or the combination I have?
And what can I do to resolve it?

My system specs are:
Intel i5 3570K
Gigabyte Z77X-UP4TH
16GB Corsair Vengeance
Gigabyte 590 GTX
Corsair 750W PSU
2x 500Gb HDD (RAID)
128GB Cruicial M4 SSD
Xfi Xtreme Music
Windows 7 64Bit Ultimate

dmdilks

  • 3094
  • 43
  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
Re: Z77X-UP4 & 590 GTX Problem - Please Help!
« Reply #1 on: April 04, 2013, 09:09:54 pm »
Try just installing driver and not control panel.
« Last Edit: April 04, 2013, 09:10:41 pm by dmdilks »
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Z77X-UP4 & 590 GTX Problem - Please Help!
« Reply #2 on: April 04, 2013, 09:49:24 pm »
Just did another clean install of windows and tried what you suggested. Unfortunately didnt solve anything :(

dmdilks

  • 3094
  • 43
  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
Re: Z77X-UP4 & 590 GTX Problem - Please Help!
« Reply #3 on: April 04, 2013, 10:56:53 pm »
Can you return the video card and get a 660ti that might work because the board supports 3.0 cards.

The 590 is a 2.0 card and the 660ti is a 3.0 card. There might not be any thing wrong with either of them.

It just they don't like each other. I know it should work but some time they don't and which one is the problem.

X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Z77X-UP4 & 590 GTX Problem - Please Help!
« Reply #4 on: April 04, 2013, 11:22:11 pm »
Well the 660ti wont quite match the performance of the 590 GTX (basicaly two 580 GTXs in SLI on one board)

But my 560ti was PCIe 2.0, and that worked fine

dmdilks

  • 3094
  • 43
  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
Re: Z77X-UP4 & 590 GTX Problem - Please Help!
« Reply #5 on: April 05, 2013, 01:18:34 am »
The 590 is it the one that comes in the toolbox? The old system is that windows 7 too? The only thing you can try is to get another 590 card.

Because like you said the 560ti works fine. If the new one does the same thing than I would be talking to Gigabyte. You have to start some place.

Your PSU is more than you need 750w at 62a on the +12 rail. GeForce GTX 590 - 46A and a 700W PSU minimum.

I had a EVGA card basically do the same thing. Would run fine with out the drivers and soon I loaded the driver it would run but the screen look really bad.

Got another card from EVGA and everyhting was OK. That is all I have to say sorry I couldn't help more.  :(

X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: Z77X-UP4 & 590 GTX Problem - Please Help!
« Reply #6 on: April 05, 2013, 12:57:38 pm »
Yeah, that's right, it comes in a big toolbox with a mouse.
The old system was Windows 7, yeah.

The next thing I will try when I get home from work is loading a copy of windows 8. Not that I want to use that OS, but if it works I wont complain!

I don't know if Gigabyte would RMA the card, or the motherboard, so I would have a working system.

I would have thought someone at Gigabyte would be able, or already has checked the compatibility of one of their flag ship card with their motherboard.

Thanks for your help dmdilks. Are there any more suggestions from anyone? I have raised a support ticket with Gigabyte, in case they don't check their own forums!

dmdilks

  • 3094
  • 43
  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
Re: Z77X-UP4 & 590 GTX Problem - Please Help!
« Reply #7 on: April 05, 2013, 02:25:33 pm »
As far as know that support doesn't come to the forums. Most forums are peer to peer forums.

The bad thing about all this is in a way everything works. Well at this point the ball is in their court.   

Good Luck
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.