Official GIGABYTE Forum

CD/DVD Drive not working with GIGABYTE GA-P55-USB3

CD/DVD Drive not working with GIGABYTE GA-P55-USB3
« on: January 17, 2011, 04:51:17 pm »
Hello All,

I have a very interesting issue with my GIGABYTE GA-P55-USB3. Windows 7 will not boot from DVD/CD drive nor will it read CD/DVD's once the operating system is installed (Installed through USB Drive). I know the issue is not with faulty CD/DVD drives because I ordered another one and I also took one from another computer I recently built (And that I knew that the CD/DVD drive worked) and installed it on the GIGABYTE GA-P55-USB3 just to make sure the issue was not with the CD/DVD Drive. Something very interesting happened though The ASUS drives do not open on the computer and the Samsung drive opens but does not read the DVD.

If anyone can provide any help I would greatly appreciate it. Thanks!

 
« Last Edit: January 17, 2011, 05:33:09 pm by deathxxgod »

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: CD/DVD Drive not working with GIGABYTE GA-P55-USB3
« Reply #1 on: January 17, 2011, 05:10:37 pm »
Hi and welcome to the Gigabyte Forum.

Firstly a little more information would help. How are the drives connected, IDE, SATA?

What other drives do you have on your machine?

What PSU is powering it. Make/model please?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: CD/DVD Drive not working with GIGABYTE GA-P55-USB3
« Reply #2 on: January 17, 2011, 05:29:48 pm »
Thanks for your response Darik Mantis,

The DVD Drive is connected through SATA 3.

I only have that one DVD Drive and a single Harddrive.

The PSU is a Corsair HX750.

Also I just Flashed the BIOS to F9 using Q-Flash utility and it did not help the issue.

If there is anymore info that you would like please let me know. Thanks!

Re: CD/DVD Drive not working with GIGABYTE GA-P55-USB3
« Reply #3 on: January 17, 2011, 05:37:35 pm »
Also, once windows 7 is installed the PC recognized that there is a DVD in the drive because it shows the little spinning disk on the mouse cursor but it fails to load up the content (BTW this is all with the Samsung Drive because the ASUS drives will not even open.) You can also see the little green light on the DVD drive blink indicating that is it reading something and you hear the disk spinning but nothing happens.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: CD/DVD Drive not working with GIGABYTE GA-P55-USB3
« Reply #4 on: January 17, 2011, 05:46:08 pm »
OK.

Have you checked the data and power cabels? Try replacing them.

Is there an exclamation mark beside the drive in Device Manager?

Have you got the controller set to IDE in the BIOS?
« Last Edit: January 17, 2011, 05:47:04 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: CD/DVD Drive not working with GIGABYTE GA-P55-USB3
« Reply #5 on: January 17, 2011, 06:33:54 pm »
Wow, thanks for your help! I would have never guessed that faulty cabling might be the issue... Never encountered that one before. I switched the SATA power cable and the SATA cable and it seems to be working.

Thanks a million!