GA-890FXA-UD5 PCI slot problem

[kg2eclair]

Hi there

I recently bought a brand new GA-890FXA-UD5.

Problem is, I installed in its PCI slot a Xonar D1 soundcard, and it just won't get "alive". Tried every single other things to do, such as to put a LAN card in the PCI slot,  -obviously- not giving any life signs either.

I've tried the following :

        Idea :            Result :

Brand new PSU >> [X]   PSU was 750w TheralTake
Brand new CPU >> [X]   Phenom II X6 1055T
Brand new GPU >> [X]   EAH6970 DCII/2DI4S/2GD5
Brand new RAM>> [X]   Corsair 4GB-kit
Reset CMOS     >> [X]
Battery remove>> [X]
+ Any idea that I could think on.
+ NO overclocking was ever tried to be done.

Conclusion A. ; PCI slot dead ?
Conclusion B. ; Do I have to turn the PCI slot on ? ( which would be silly, but well yea~ )
Conclusion C. ; Please post your Idea Thank you.

I'd hate to RMA, who'd have thought that a new can be, "dead" .

[absic]

Hi there,

I'm running this motherboard and I have a Delta 1010 PCI soundcard installed without any issue.

Which revision number is your board?
What BIOS version are you running?
What are your full system specs?
What OS are you using?
Apart from the problem with the PCI slot are you having any other issues with the the motherboard?

Sorry for so many questions but a better idea of your setup will help with fault finding.

[kg2eclair]

Revision is  ; 2.1

BIOS ; F6 ( latest )

PC is ;

    Computer:
      Computer Type                                     ACPI x64-based PC
      Operating System                                  Microsoft Windows 7 Ultimate
      OS Service Pack                                   -
      Internet Explorer                                 8.0.7600.16385
      DirectX                                           DirectX 11.0
      Computer Name                                     ECLAIRTENSHI-PC (TengokuNoRaitoningu)
      User Name                                         ÉclairTenshi
      Logon Domain                                      ECLAIRTENSHI-PC
      Date / Time                                       2011-02-08 / 14:13

    Motherboard:
      CPU Type                                          HexaCore AMD Phenom II X6 1055T, 3221 MHz (14 x 230)
      Motherboard Name                                  Unknown
      Motherboard Chipset                               AMD RD890, AMD K10
      System Memory                                     4096 MB  (DDR3-1600 DDR3 SDRAM)
      DIMM3: CompuStocx                                 2 GB DDR3-1600 DDR3 SDRAM  (9-9-9-24 @ 800 MHz)  (8-8-8-22 @ 711 MHz)  (7-7-7-19 @ 622 MHz)  (6-6-6-16 @ 533 MHz)
      DIMM4: CompuStocx                                 2 GB DDR3-1600 DDR3 SDRAM  (9-9-9-24 @ 800 MHz)  (8-8-8-22 @ 711 MHz)  (7-7-7-19 @ 622 MHz)  (6-6-6-16 @ 533 MHz)
      BIOS Type                                         Award Modular (11/24/10)
      Communication Port                                Communications Port (COM1)
      Communication Port                                Printer Port (LPT1)

    Display:
      Video Adapter                                     ATI Radeon HD 5700 Series  (1024 MB)
      Video Adapter                                     ATI Radeon HD 5700 Series  (1024 MB)
      Video Adapter                                     ATI Radeon HD 5700 Series  (1024 MB)
      3D Accelerator                                    ATI Radeon HD 5770 (Juniper)
      Monitor                                           SyncMaster BX2440 / BX2440X (Digital) [NoDB]  (H9XZ401722)

    Multimedia:
      Audio Adapter                                     ATI Radeon HDMI @ ATI Juniper/Broadway - High Definition Audio Controller
      Audio Adapter                                     Realtek ALC889 @ ATI SB800 - High Definition Audio Controller

    Storage:
      IDE Controller                                    Standard Dual Channel PCI IDE Controller
      IDE Controller                                    Standard Dual Channel PCI IDE Controller
      Storage Controller                                GIGABYTE GBB36X Controller
      Storage Controller                                GIGABYTE GBB36X Controller
      Floppy Drive                                      Floppy disk drive
      Disk Drive                                        SAMSUNG HD502IJ ATA Device  (500 GB, 7200 RPM, SATA-II)
      Disk Drive                                        SAMSUNG HD753LJ ATA Device  (750 GB, 7200 RPM, SATA-II)
      Disk Drive                                        WDC WD10EARS-00Y5B1 ATA Device  (931 GB, IDE)
      Optical Drive                                     TSSTcorp CDDVDW SH-S223L ATA Device
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         53767 MB (32729 MB free)
      D: (NTFS)                                         195.3 GB (162.0 GB free)
      E: (NTFS)                                         698.6 GB (32.4 GB free)
      F: (NTFS)                                         878.9 GB (592.7 GB free)
      G: (NTFS)                                         270.4 GB (13.6 GB free)
      Total Size                                        2095.8 GB (832.7 GB free)

    Input:
      Keyboard                                          HID Keyboard Device
      Keyboard                                          HID Keyboard Device
      Keyboard                                          HID Keyboard Device
      Mouse                                             HID-compliant mouse
      Mouse                                             HID-compliant mouse

    Network:
      Primary IP Address                               **.**.***.**
      Primary MAC Address                               1C-6F-65-3D-42-61
      Network Adapter                                   Realtek PCIe GBE Family Controller  (169.254.45.126)
      Network Adapter                                   Realtek PCIe GBE Family Controller
      Network Adapter                                   T-Online  (**.*.**.***)

    Peripherals:
      Printer                                           Fax
      Printer                                           Microsoft XPS Document Writer
      FireWire Controller                               Texas Instruments TSB43AB23 1394A-2000 OHCI PHY/Link-Layer Controller (PHY: TI TSB43AB23)
      USB1 Controller                                   ATI SB800 - OHCI USB Controller
      USB1 Controller                                   ATI SB800 - OHCI USB Controller
      USB1 Controller                                   ATI SB800 - OHCI USB Controller
      USB1 Controller                                   ATI SB800 - OHCI USB Controller
      USB1 Controller                                   NEC uPD720200 USB 3.0 Host Controller
      USB2 Controller                                   ATI SB800 - EHCI USB 2.0 Controller
      USB2 Controller                                   ATI SB800 - EHCI USB 2.0 Controller
      USB2 Controller                                   ATI SB800 - EHCI USB 2.0 Controller
      USB Device                                        Lachesis Mouse
      USB Device                                        Razer Lycosa
      USB Device                                        Razer Lycosa
      USB Device                                        USB Composite Device
      USB Device                                        USB Composite Device
      USB Device                                        USB Input Device

    DMI:
      DMI BIOS Vendor                                   Award Software International, Inc.
      DMI BIOS Version                                  F6
      DMI System Manufacturer                           Gigabyte Technology Co., Ltd.
      DMI System Product                                GA-890FXA-UD5
      DMI System Version                               
      DMI System Serial Number                         
      DMI System UUID                                   31433646-36353344-34323633-FFFFFFFF
      DMI Motherboard Manufacturer                      Gigabyte Technology Co., Ltd.
      DMI Motherboard Product                           GA-890FXA-UD5
      DMI Motherboard Version                           x.x
      DMI Motherboard Serial Number                     
      DMI Chassis Manufacturer                          Gigabyte Technology Co., Ltd.
      DMI Chassis Version                               
      DMI Chassis Serial Number                         
      DMI Chassis Asset Tag                             
      DMI Chassis Type                                  Desktop Case
      DMI Total / Free Memory Sockets                   4 / 2


PS : I have no other issues whatsoever, and the MB is only 2weeks out of the box.

[Niffler]

When you installed the soundcard did it show up in device manager? If the answer to that is yes I assume you have installed the drivers and they installed correctly with no errors? If both answers are yes then have you 1. Disabled the onboard sound device in the bios? and 2. Set the new audio as default playback device via Control Panel>Sound>Playback? As to making the pci slot live, it should be live all the time. If the card doesn't show at all then something is faulty. Can you try another card? Always helps if you can swap out and replace.

[kg2eclair]

Tried other Soundcards, Lan cards, SATA cards. Everything.
None of them is even there.

I've tried disabling the OnBoard Audio yes.

None of the aforementioned devices were shown up in the Device Manager , ever.
Since the first bootup of the MB and Windows install, the devices in the PCI slot were like they never existed.

PS. I did 9 windows reinstalls, since then. XP, Vista, and Se7eN . Each of them had 3 versions. X86 and X64s .

~ Sincerely

[Dark Mantis]

I think I would suggest RMAing the board then. It sounds like it could well be a hardware problem as none of the devices have ever shown up when installed.

[Christoph]

isn't the PCI slot disabled by connecting sata devices into sata II ports?

[absic]

isn't the PCI slot disabled by connecting sata devices into sata II ports?

The simple answer to this Christoph is no. The SB850 chip that controls the PCI slot also controls the SATA3 ports. The SATA2 ports are controlled by the 890FX Chip.

I have most of my SATA3 & SATA2 ports filled and it has had no bearing on the PCI slot on my motherboard. I would have to agree with DM that in this case, RMA'ing the motherboard would seem to be the logical step, especially as the OP has tried several different PCI devices and none of them has worked.

[kg2eclair]

Oki, guys Many thanks for helping.

I'll RMA asap.


~ Sincerely ~

[absic]

Good luck with the RMA and don't forget to let us know how you get on.

[Christoph]

what?


then why IF I connect an HDD to the sata II my second video card gets disabled?

my secong video card is connected to the PCI express x8 (the 4th PCI ex)


I'm sure that I've read somewhere in the manual that this will happen

[absic]

Hi Christoph,

The problem here is with the PCI slot NOT the PCIe slots.

[Christoph]

ohhhhh


sorry, I thought that the PCI would get disabled too and, well, your answer was a simply "no"