Your 0.963v is the voltage which your GPU draws from the circuit. Mine, measured with Nvidia Inspector, is 0.975v. VRM voltage (Voltage Regulator Modules), in my case is 0.967v (showed in GPU-Z).
You cannot raise the voltage at 0.967V because it's the VRM voltage and it's not accesible directly via software. You can only manipulate the GPU voltage with an increment of 0.012v, or 0.013v, so 0.963v+0.012v=0.975v, 0.975+0.013=0.988v and so on. Anyway raising the GPU voltage will raise the VRM voltage too.
Some options you may want to consider:
- update the bios. This sets the GPU voltage in 3D mode to 1.013v which will boost the temperature by 3 to 5 degrees Celsius and it's possible to increase the stress of your card.
- downclock, not necessary to non overclocked default but to 750, or 760Mhz. It's what i did and i've managed to keep it stable at 770Mhz using the 270.61 drivers.
- try to RMA. It seems the processors used for the new GTX 570 OC Windforce batches, are selected from those which default operating at 1.005v or 1,013v. So, no more crashing.
- or you can raise the voltage, first at 0.975v, test it, see if it works, if not raise it at 0.988v. This should be enough. Remember, overvolting is risky and it's your choice to do it or not. I don't know if it will affect your warranty.