New GA-MA74GM-52H FB
AMD ATHLON DUAL CORE 5050e CPU ID: 00060FB2 Patch ID: 0083
RS740 SB700 6A669G06C-00
I know almost nothing about computers but my computer man is on holiday! HELP!
My machine froze when trying to close out some Excel spreadsheets. I had to turn it off by using the power switch. Now, it cannot open up or start Windows. A blank screen opens with the above information and some Keys highlighted at the bottom eg DEL- BIOS set-up; F9 - Xpress Recovery2; F12 - Boot Menu; END - Qflash
Pressing the keys on starting I get nowhere except once, and only once, I got the usual table of figures with a message to the effect INSERT YOUR XPRESS RECOVERY DISK. Where do it get one of those?
Thanks
Kathy53