P55A-UD4 ~ USB Trackball goes to sleep???

[Searcher1]

Hi All

I mentioned seeing the following in my other thread about BSDs

The following has happened a few times and the only common denominator seems to to be that the PC has been left to idle away for sometiime including the period around 11pm.

I use an MS Explorer Trackball and in use it has permanently 'lit' red LEDs (FWIW during bootup this lights up once W7 kicks in i.e. not during the POST and initial boot phase) the problem is that when I come back to the PC the LEDs are out and the screensaver (or whatever was on the screen) is stuck.

The only thing I thought so far is the USB is powering down but I have "USB select mode" to disabled so AFAIK W7 should not be powering anything down ~ I do not power off the screen or HDDs.  Not sure what power (suspend) mode I have in the BIOS.  Will check that and report back

Edit ~ I am usng Balanced power saving mode and did change the HDD 'turn off' from default 20mins to 158mins this time.

I have checked the advanced settings in the power management and no others refer to the USB devices!

The most annoying thing is that whenever this happens I need to soft reboot to get the PC running again.

Oh, just looked "Advanced Power Settings" again and FWIW the PCI Express Link Power State is set to Maximum Power Savings.  Could that be part of the problem???

TIA  

[Searcher1]

The BIOS power management is S3(STR)

[Dark Mantis]

These power saving modes are a PITA often and cause no end of problems. I would suggest disabling them all in both Windows and the BIOS and then try enabling them one at a time and run for a while to test in between. That way you will be able to track down exactly what it is that is causing the problem.

[Lsdmeasap]

So to make sure I understand the issue here, can you explain again, thanks!

Is the issue that you think your mouse it what is putting the system to sleep, or just your mouse is not woke up after you resume from sleep?

Do you want/use sleep purposefully?

[Searcher1]

So to make sure I understand the issue here, can you explain again, thanks!

Is the issue that you think your mouse it what is putting the system to sleep, or just your mouse is not woke up after you resume from sleep?

Do you want/use sleep purposefully?

Hi

Okey dokey

I never set my PC to go into sleep or hibenate mode of any description.

As per my OP what happens and for the record it happened again within the past half hour is that I return to the PC to find the screnn frozen the keyboard unresponsive and the Trackball LEDs off with the buttons also unresponsive and the onlyway to get going is a soft reboot using the case reset button.

As mentioned in my OP the only thing that is "power saving" is 'PCI Express Link Power State is set to Maximum Power Savings'.

It is like the USB and the Graphics card are going into soe sort of sleep state from which it is impossible to wake it/them up???

[Searcher1]

Right, subject to Lsdmeasap bouncing back in with more valed feedback I altered this:-

'PCI Express Link Power State is set to Maximum Power Savings'.  I changed it to "off", we shall see if this has any effect???  Good or bad 

[Dark Mantis]

I should certainly say it is worth trying as all the power saving modes are troublesome at times. Save the world and screw yourself!

[Searcher1]

The darned problem happened whilst I was using the PC.

Was on a web forum posting and suddenly trackball lights are out, keyboard inactive and screen frozen ~ 

Just what the heck can it be???  Especially bearing in mind the Trackball is USB directly into the motherboard and the keyboard is plugged into the PS/2 termnal!

[Dark Mantis]

Well assuming the drivers are  not causing a problem can you try an ordinary mouse and see if the problem still happens ?

The power saving modes can be troublesome even when in use sometimes.

[Searcher1]

Hi DM

Yes, trying a vanilla mouse may be a good idea.  Will have to buy one 

Another "not sure it is related" happened.  Got another lockup this evening and was just looking at the Clock/date in the Task Tray and spotted is was 11 years off!!!! i.e. time, month and date were right but 2000 instead of 2011.  Now how and when did that happen?  The BIOS is dated correctly, and all the Restore points are dated in 2011 so not something from way back to when I built the thing.

Reset the year and the the Anti Virus told me I was out of date........rerun the update and the definitions are todays but it sasy the last update was 6/5//2000 and W7 action center is giving me a warning about the AV being out of date???

Now I have checked for Malware etc using MalwareBytes and SuperantiSpyware togther with HitMan Pro and squeeky clean so just what the devil caused the clock oddity???

[Dark Mantis]

Hi

I expect what has happened is that for some reason (maybe an update,SP1, or Windows has run a restore point for some reason) Windows has reset it's basic features back to default. I have had it happen before. It is just like when the motherboard battery needs replacing.

[Searcher1]

Computers, don't you just love them ~ it is good I have patience of a saint 

Further update which may be relevent:-

1) Before when I checked the Trackball for driver of software update "it" reported nothing new available.  However, in Windows Update I spotted in the 'optional' list one for MS Hardware USB Mouse.  Ran the update and (sorry not sure of the driver version or date before) and new driver listed as being installed and also Intellipoint went from v8.0 to v8.1

2) Also in the optional list was this KB2488113 link here http://support.microsoft.com/kb/2488113 about An application that uses Direct2D or Direct3D may crash in Windows 7 or in Windows Server 2008 R2

Obviously no real idea at this stage if either of these will have the positive effect needed, only time will tell.  Will advise in case it helps anyone else one way or another???

In regard to the clock and AV updating ~ todays auto update seems to have cured the issue i.e. no "red" flags so a result 

[Dark Mantis]

Thanks for the upfdate and keep our fingers crossed  for now then.

I have seen some saints fall before their computers even so!

[Searcher1]

Thanks for the upfdate and keep our fingers crossed  for now then.

I have seen some saints fall before their computers even so!

  as I get older my reserves are lower but heh ho 

[Searcher1]

Heh ho, it happened again as before whilst using the PC with a mutlitabbed IE8 open and Outlook running.

So other than as you suggest trying a plain simple mouse ~ I used this style of Trackball because mice give me wrist ache ~ not sure what else could be the cause, so very odd what with Trackball going 'offline' and the screen freezing with keyboard unresponsive???