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I have search RMA GigabYte for US country and i have found :
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http://rma.gigabyte.us/DirectRMA/EndUser_AddRMA.asp*
but at bottom page this information :
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End User RMA Policy
* Gigabyte General Policy
* Gigabyte recommends for customers to first contact their vendors for faster replacement or refund transactions. If experiencing difficulties in warranty service through your dealer or place of purchase, Gigabyte will attempt to resolve this issue. *
* For faster and more efficient service, Gigabyte recommends for users to troubleshoot with support technicians prior to requesting for RMA. This may save time and costs for unnecessary shipping of products.
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* Gigabyte USA will only provide warranty service to Gigabyte products purchased within North America.
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My country is France and if i have a problem normal process is to contact the vendor ...
Direct contact with GigaByte is only for seller disappeared!
For the UK forum , i am happy for find many good information
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Pierre