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Motherboard stops recognizing one ram module

Motherboard stops recognizing one ram module
« on: August 18, 2011, 08:56:55 pm »
I have assembled a new computer with these components:

Motherboard: GA-890GPA-UD3H Rev. 2.1
Memory: Corsair Vengeance CMZ8GX3M2A1600C9
CPU: AMD 1090T
Graphics controller: motherboard's internal only
BIOS version: FF

I did not try to overclock, and the memory has alway been set at 1333 MHz.

The problem is that sometimes it stops recognizing one of the memory modules. This has happened both in Linux and Windows. I Don't know how to reproduce the problem using these operating systems; it *seems* to be random (but I suspect it isn't). The only way I believe it can be reproduced is with Memtest86+; as soon as it starts, it recognizes only one module, and from then on, both with Linux and Windows I have only half the installed memory. I did not try enough times to be sure that Memtest86+ is a way to reproduce the problem.

The way I have found to get both modules working again is:

Swithch off the computer.
Take away one module.
Start the computer with the remaining module: It does nothing but long beeps.
Switch off the computer.
Move the module to another slot.
Start the computer: if it doesn't start and beeps, move it again to another slot till the computer works.
Once the computer works with one module, switch off the computer and add the second memory module.
If the computer works with both modules, switch it off an put both modules in the right way to get double channel.

Once, only once, the problem solved doing nothing but leaving the computer switched off overnight.

Well, where do you think it is the problem? it sounds like a fault in the mother board; do you agree? or maybe the RAM? maybe the CPU? Have you ever heard about this?

Just in case it were relevant, I was never able to see the  AMD 1090T turbocore feature working, although it is enabled in the BIOS. I was about to start a new thread with this topic, but I mention it here just in case it were a clue for something.


Aussie Allan

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Re: Motherboard stops recognizing one ram module
« Reply #1 on: August 18, 2011, 11:47:02 pm »

 Memtest modules ......one at a time in slot one for your board type.......10 passes each.......report back with result.

 Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Re: Motherboard stops recognizing one ram module
« Reply #2 on: August 20, 2011, 12:15:32 am »
Thanks a lot for your answer, Aussie Allan. This time I was not able to start the computer with one of the modules, regardless of what slot I moved it to. I is clear that that  module is defective. I'm afraid I damaged it when I removed its heatsink. I needed to do so, because the CPU cooler did not allow me to put it on slots one or two.

Once again, thanks a lot.

Aussie Allan

  • 1964
  • 141
  • A yoyo uses all three fundermental laws of phisics
Re: Motherboard stops recognizing one ram module
« Reply #3 on: August 20, 2011, 08:21:32 am »
Thanks a lot for your answer, Aussie Allan. This time I was not able to start the computer with one of the modules, regardless of what slot I moved it to. I is clear that that  module is defective. I'm afraid I damaged it when I removed its heatsink. I needed to do so, because the CPU cooler did not allow me to put it on slots one or two.

Once again, thanks a lot.

  If you need anymore help and or advice.....just ask..........at some point, sometimes we need to remove heat-sinks off memory......when there warm (hair dryer) the covers will come off a little easier without doing damage but extreme care and patience is key......don't feel too bad, done it myself

  Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Dark Mantis

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Re: Motherboard stops recognizing one ram module
« Reply #4 on: August 20, 2011, 09:04:30 pm »
Thanks a lot for your answer, Aussie Allan. This time I was not able to start the computer with one of the modules, regardless of what slot I moved it to. I is clear that that  module is defective. I'm afraid I damaged it when I removed its heatsink. I needed to do so, because the CPU cooler did not allow me to put it on slots one or two.

Once again, thanks a lot.

The problem being that you really should RMA the complete set of modules as they come as a matched set.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Aussie Allan

  • 1964
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  • A yoyo uses all three fundermental laws of phisics
Re: Motherboard stops recognizing one ram module
« Reply #5 on: August 20, 2011, 09:11:46 pm »
Thanks a lot for your answer, Aussie Allan. This time I was not able to start the computer with one of the modules, regardless of what slot I moved it to. I is clear that that  module is defective. I'm afraid I damaged it when I removed its heatsink. I needed to do so, because the CPU cooler did not allow me to put it on slots one or two.

Once again, thanks a lot.

The problem being that you really should RMA the complete set of modules as they come as a matched set.

  True! but it comes down to ethics when we damage bits our selves ....... can we expect to RMA when it's self inflicted, having a conscience can be a bitch........but I sleep better at nights ;)

  Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Dark Mantis

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Re: Motherboard stops recognizing one ram module
« Reply #6 on: August 20, 2011, 09:19:20 pm »
Try sleeping tablets Allan they work a treat! ;)
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Aussie Allan

  • 1964
  • 141
  • A yoyo uses all three fundermental laws of phisics
Re: Motherboard stops recognizing one ram module
« Reply #7 on: August 20, 2011, 09:30:56 pm »
Try sleeping tablets Allan they work a treat! ;)
What! and take away the kids supply!
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Re: Motherboard stops recognizing one ram module
« Reply #8 on: August 22, 2011, 11:25:03 pm »
Thanks to all for your answers. I agree with Aussie Allan; it would not be ethic to RMA the modules.

Dark Mantis

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Re: Motherboard stops recognizing one ram module
« Reply #9 on: August 23, 2011, 08:40:58 am »
Fair enough, I had heard there was someone else around that was honest! Trouble is apart from us there are very few. ;) In that case you will need to replace the entire kit. You might be able to use the good modules in a system somewhere or sell them on Ebay.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy