Thanks again Teknology9,
I have submitted a Gigabyte support ticket and have not heard back from them, but it has only been a few day.
I tried to submit a Creative ticket also but card serial number and model numbers are a required entry and if I knew that I would not have to submit the ticket at all. Lol just my luck.
I guess I could put anything there just to see what happens and might try that if need be. The AutoUpdater from Creative tells me I dont have any creative products installed on my computer and that software came with the motherboard.
As I said above "Just my luck"