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GTX 570 crashing in EVERY DX11 game

GTX 570 crashing in EVERY DX11 game
« on: January 08, 2012, 01:34:36 am »
Just as the title says. I have a Gigabyte GV-N570OC-13I GeForce GTX 570 (Fermi) 1280MB 320-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card that I bought from newegg on 2/3/2011. Any time I run a DirectX 11 game, or benchmark, the card crashes to desktop. This card is factory overclocked to 780/1900 and the ONLY way I can keep it from crashing is if I dial back the clock speed to 740/1800. I paid extra for a factory overclocked card and I would like to know why I can not run it the way it was sold to me.

The rest of my system is as follows:
    MOBO: Gigabyte GA-P55-UD5
    BIOS: 11c beta
    CPU: Intel Core I-5 750 @ 3.8 cooled by Corsair H70 liquid cooler
    RAM: 8GB G Skill Ripjaw 2x4GB 2133 @ 1900
    VIDEO: Gigabyte GTX 570 SO, GTS 450 physics
    PSU: Corsair 1000HX
    SSD: 3x OCZ Vertex 2 120(raid 0)
    HDD: WD Caviar Blue 320, 2x WD Caviar Green 2TB
    ODD: 2x Lite-On dvd-rw
    MONITOR: Asus - 25.5 LCD 1920x1200
    KEYBOARD: Logitech G15
    MOUSE: Logitech G500
    OS: Win 7 Home premium x64

Other things I have tried. Returning CPU to factory speed, disabling Aero and desktop composition, Removing my physix card (GTS 450). Nothing except lowering the clocks on my GTX570 works.

I have been a very loyal gigabyte customer with all four of my home computers running Gigabyte motherboards and gigabyte video cards. This is honestly the first problem I have ever had and I hope to find a solution soon.

EDIT: I should add that I was only forced into finding the lowering clock speed solution tonight because I just got Need For Speed: The Run and it runs natively in DX11. Before this I have just dealt with it by running other games (dirt 3, FI 2011, etc...) in DX 9 mode.
« Last Edit: January 08, 2012, 01:44:24 am by ramrod126 »

Dark Mantis

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Re: GTX 570 crashing in EVERY DX11 game
« Reply #1 on: January 08, 2012, 12:07:44 pm »
Hi and welcome.

I would advise you to do some more checking but usually the increase of the voltage a touch will help stabilise the card. Also check to see if there is a newer firmware version for your card than the one you have installed.
« Last Edit: January 08, 2012, 12:08:43 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GTX 570 crashing in EVERY DX11 game
« Reply #2 on: January 08, 2012, 05:31:06 pm »
There was a newer firmware and I just updated it. I made it through two consecutive runs of 3d mark 11 without a crash. It wouldn't even make it through the first test before.

 I will test it in some games later.

Also, what would you suggest using to bump the voltage if I need to? The gigabyte Easy Boost software doesn't seem to support it.

Dark Mantis

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Re: GTX 570 crashing in EVERY DX11 game
« Reply #3 on: January 08, 2012, 08:28:52 pm »
You could try Afterburner. It seems to be one of the favourites.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy