Official GIGABYTE Forum

Dropdown error box

Peter Fitzsimmons

Dropdown error box
« on: January 24, 2012, 11:20:28 am »
Greetings all,
The PC tower is a Pryon with a Foxconn H55MXV MB, Intel CORE i5 CPU, 8 gig of RaM & Windows7 OS, I was reinstalling a Gigabyte ATi Radeon HD 5770 PCI card on the MB after removing the HD 6950 PCI card to use on a new build.  I unenstalled the ATi programs and installed the driver program and the following dropdown box popped up, 'Driver Install: The INF file was not found.'

I was intouch with MS and they said it was not their issue, can you please help?

Regards.
Peter.

Aussie Allan

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Re: Dropdown error box
« Reply #1 on: January 24, 2012, 01:58:49 pm »


 Check you have in fact downloaded and installed the correct Catalyst driver (64bit/32bit) ....this can cause the INF error you described ....

   Sometimes the full driver package is a good thing....especially if CCC is to be utilized

  Secondly ..... the OS install disc ..... try the disc's repair facility if the above one fails to fix the problem.

  Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Dark Mantis

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Re: Dropdown error box
« Reply #2 on: January 24, 2012, 02:52:15 pm »
Hi

The next thing to try is to clear the CMOS.

Remove the power cable from the mains supply and then press the power switch on the case for a few seconds just to drain any residual energy in the PSU capacitors.

Once done remove the motherboard battery for at least one hour before replacing it.
 
Next plug back into the mains supply and boot.
 
You will now need to enter the BIOS by pressing DEL and load Optimised BIOS Defaults.

Make any other changes to the BIOS settings to suit your self like disabling the floppy drive, disabling the full screen logo and making the HDD the primary boot device and then press F10 to save and exit.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Peter Fitzsimmons

Re: Dropdown error box
« Reply #3 on: January 25, 2012, 05:35:47 am »
Greetings all,

Thank you for your suggestions and I have implemented both.

I have checked and I have downloaded the correct 64 bit program and I have carried out out the clearing of the CHOS and the removal of the Battery and I still have the same issue after I reinstalled the default BIOS and I still have the same issue.

Do you have any other ideas that might help me get this issue sorted.

Thank you,

Peter

Aussie Allan

  • 1964
  • 141
  • A yoyo uses all three fundermental laws of phisics
Re: Dropdown error box
« Reply #4 on: January 25, 2012, 07:28:34 am »


  Did you try the OS repair with the install disc ?

   Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Dark Mantis

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  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: Dropdown error box
« Reply #5 on: January 25, 2012, 07:49:04 am »
I have checked and I have downloaded the correct 64 bit program and I have carried out out the clearing of the CHOS and the removal of the Battery and I still have the same issue after I reinstalled the default BIOS and I still have the same issue.

Hi Peter,

You should have loaded the Optimised BIOS Defaults afterwards not the Default settings.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Peter Fitzsimmons

Re: Dropdown error box
« Reply #6 on: January 25, 2012, 10:07:59 am »
Thank for you help.

I'll give them a burle in the morning, please excuse my ingorance, but you can do a repair using MS windows 7?  And what are the Optimised BIOS defaults?  where do I find them?

One of my main problems is not a willingness to learn but never having to do this my self, when I studied aircraft enginerring in the early 70s i was still using a slide rule, So I have been on a very steep learning curve the last couple of months planning all of this.  Its has been an absolute joy working this all out.

I'll look foward to your helpful reply.
Kind regards

Peter. ;D

Aussie Allan

  • 1964
  • 141
  • A yoyo uses all three fundermental laws of phisics
Re: Dropdown error box
« Reply #7 on: January 25, 2012, 10:59:40 am »


  Hi and Welcome Pete ....

  As an aircraft engineer you'll find it as easy as a walk in the park with a few land mines scattered about  :D

  Firstly the "optimized defaults" .... when you first boot up the machine, if you tap the "delete" key this will take you to the BIOS window ..... in here you will notice the first BIOS configuration window ..... using the arrow keys to navigate, and the "enter" key to choose ..... will take you to these sub windows. ( use the "Escape" key to reverse) ..... have a play to familiarize yourself but find the "Optimized Defaults and action this field with the enter key ..... then "save settings" ....... next go through and configure in other BIOS windows to suit your hardware (32bit or 64bit ect, ect) ..... this is where your manual will be invaluable and can walk you through the procedure page by page.

  By setting "Optimized Defaults" ..... when you eventually re-boot ..... the BIOS will then hunt for absolutely everything connected up to your system amongst other things

  Windows repair:  if you have a OS installed ...... by putting in the W7 installation disc and rebooting your machine ...... follow the prompts in the startup screen to boot off the DVD/CD Drive (F12 from memory, tap,ta,tap) but this will be in the manual and at the bottom of the splash screen while boot up is taking place ..... set to boot off the DVD and follow the prompts ..... don't click install but the repair options ....follow the prompts and it will have a hunt through the registry and try and effect a repair.....if you have any trouble, just post again .....I or someone else will be more then happy to help.

  Aussie Allan
i7-4790K @4.8GHz 24/7 water clock
MSI XPower AC
32GB corsair  2666Mhz
 GTX-1070Ti full cover
Lange DDC elite pump
G changer360 Rad x2
Phobya 450 balancer
W10 Pro-64
Zigor 2000 UPS
1x500GB for clone
6x2tb- raid5-Storage
C: Evo 970 Pro 512gb
Scratch:Evo 970 Plus 512gb

Peter Fitzsimmons

Re: Dropdown error box
« Reply #8 on: January 26, 2012, 06:28:58 am »
Greetings Aussie Alan And the 'Dark Mantis,'


Thanks mates, you have both help me out of trouble and all is fine now.

Wishing you well.

Regards,

Peter