Official GIGABYTE Forum

Missing a I/O plate in the box

drjfc

  • 1
  • 0
Missing a I/O plate in the box
« on: April 30, 2012, 02:17:46 am »
I recently purchased a processor/Motherboard combo from Micro Center. I am now starting to build  and I noticed that the I/O plate is missing.
It is GA-Z68X-UD3H-B3 board. I looked on the gigabyte site and none of the plates on the accessory page matched the cutouts on the this board. Is it possible to get one mailed to me or should I return it to MicroCenter to see  what they will do?

Thanks

I just noticed I posted to  a UK forum is there a gigabyte forum for the US?
« Last Edit: April 30, 2012, 02:32:41 am by drjfc »

absic

  • *
  • 5815
  • 529
  • Never give up; Never surrender!
    • Bandcamp
Re: Missing a I/O plate in the box
« Reply #1 on: April 30, 2012, 07:24:33 am »
Hi there,

if you contact Gigabyte on your side of the pond they will probably be able to send you the I/O plate.

There isn't a Gigabyte Forum in the USA but you can get official help and support for Gigabyte products from TweakTown here: http://forums.tweaktown.com/
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: Missing a I/O plate in the box
« Reply #2 on: April 30, 2012, 10:52:23 am »
Hi

As a first port of call I would contact the retailer and see if they can help you out. You can still do as absic suggested afterwards. There is GGTS also for help here:

GGTS


http://www.gigabyte.com/support-downloads/support-downloads.aspx


or

http://ggts.gigabyte.com/


Please expect several days for a reply.
« Last Edit: June 14, 2012, 06:59:05 am by runn3R »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: Missing a I/O plate in the box
« Reply #3 on: June 28, 2012, 06:31:22 pm »
Hiya,

First post here. I'm in the same boat too, based in the UK.

I need a backplate for my GA-Z68X-UD3H-B3 board, as I bought it off ebay as there wasn't one in the box.

Any chance of getting one?

Many Thanks

Cheers
Lee

Re: Missing a I/O plate in the box
« Reply #4 on: July 01, 2012, 07:39:51 pm »
Bump

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: Missing a I/O plate in the box
« Reply #5 on: July 01, 2012, 07:59:34 pm »
Hi

You will need to get hold of your seller and tell them it was missing. It is their responsibility to make sure that everything is complete.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

runn3R

  • *
  • 1328
  • 57
  • Admin
    • GIGABYTE UK
Re: Missing a I/O plate in the box
« Reply #6 on: July 11, 2012, 05:21:37 pm »
Hi Cozmic023

As you are based in UK you can contact with our RMA dept (returns@gbt-tech.co.uk) as we stock some qty of accessories like these
ZX-S & C64 are still my favourites ;-)

Re: Missing a I/O plate in the box
« Reply #7 on: January 12, 2013, 04:23:00 pm »
Thanks ;)